Autonation Chrysler Dodge Jeep Ram and FIAT Carlsbad

Excellent service! Sam was very nice to my daughter as she purchased her first car. He walked her through each step and made it a fun experience for her. Thanks Sam! Sam was very nice to my daughter as she purchased her first car. He walked her through each step and made it a fun experience for her. Thanks Sam! More

One stop shop!!! Every part of my experience was outstanding!!!!!! Very friendly and a really great deal. If your thinking about getting a new car or truck just head t Every part of my experience was outstanding!!!!!! Very friendly and a really great deal. If your thinking about getting a new car or truck just head to this place!!! Don't weast your time anywhere else!!!!! More

I went to Bob Baker to buy a car through their Consumers Reports buying service. Trevor went above and beyond the normal car buying experience to make easy and no pressure. A cars was special ordered to m Reports buying service. Trevor went above and beyond the normal car buying experience to make easy and no pressure. A cars was special ordered to my specifications and arrived when promised. More

Victoria is incredible. Her friendly, personable demeanor along with her professionalism make her an asset to Bob Baker in every way. I drive from Mission Valley just to be able to experience her level of cu along with her professionalism make her an asset to Bob Baker in every way. I drive from Mission Valley just to be able to experience her level of customer service I cannot find at the three other dealerships close to me. Thank YOU Victoria for making it a pleasure when my check.....something light comes on. I was thinking on the way home how I would have you service my next car not intending on purchasing MOPAR, maybe a used what I want from Bob Baker. You have a fan More

Had my 2006 Dodge Ram 3500 5.9 L Diesel 4x4 serviced as 60,000 mi as service protocols go (all fluids changed & a new serpentine with A/C drive belt installed) Front & Rear Diff + transfer case, fuel & ai 60,000 mi as service protocols go (all fluids changed & a new serpentine with A/C drive belt installed) Front & Rear Diff + transfer case, fuel & air fllter change & A/C started to blow warm air - with some DTC codes showing. Chief mechanic for heavy diesels "Gil" & Service advisory "Jason Sheppard" really took care of my rig. Blowing cold A/C now & drives like a champ. To all the folks at Bob Baker Dodge service "Thank you & Thumbs up". J. Davey - 2006 Dodge Ram Sport 5.9 L 3500 4x4 Serviced 01/12/2014 More

I won't give them five stars all the way since we didnt' get a good experience with the auto-repair area. They have to improve in that matter. Lack of comunication we have to keep calling them to see didnt' get a good experience with the auto-repair area. They have to improve in that matter. Lack of comunication we have to keep calling them to see what was wrong with our vehicle, they never return the calls we have to keep on calling. That is not a good part in customer service. On the other hand, I went to trade my vehicle and I got a wonderful service from the minute we step on the parking lot to the end. Everybody makes you feel welcome, they are all very friendly and I am very happy with my purchase experience. They gave as a good deal on my old Dodge Caliber and I end up with a beautiful Dodge Avenger. We are a DODGE family and I am glad we get to have a good experience with this company. They all make a wonderful team! More

My service advisor was/is very kind and helpful. I had opted to wait at the dealer while my vehicle was being serviced and the wait was more than was expected (but that didn't concern me), my service advi opted to wait at the dealer while my vehicle was being serviced and the wait was more than was expected (but that didn't concern me), my service advisor was genuinely concerned for my well-being to the point that he even gave me some of his lunch that he had bought for himself. Very satisfied customer. More

The sales team was horrible. They staff was poorly trained in sales and customer service and knew very little about their inventory. The sales associate was unable to answer any questions without aski trained in sales and customer service and knew very little about their inventory. The sales associate was unable to answer any questions without asking other team members, (who also knew very little without looking online) and the overall experience was horrible. At one point, we were driven to an off site lot to look at 3 specific cars, and when we tried to look inside, the sales man said, "oh, i didn't bring the keys. you mean you wanted to see inside?" it was so unprofessional and a complete joke! At the end of the day, we decided not to buy a car from them, and one of the sales staff sat in front of our car harassing us as we left the lot. We returned the next day because we liked the car so much, but we were met with the same unknowledgeable staff. When we asked for the manager to call us, we never received a call or any regrets for the horrible attitudes of the employees or the horrific experience we had there. I would NOT recommend this dealership! More

Told them repair I wanted done ahead of time. Scheduled appointment. Took to them. After waiting 4 hours finally told me didn't have parts in stock and had to leave overnight. Complained to Service Manage appointment. Took to them. After waiting 4 hours finally told me didn't have parts in stock and had to leave overnight. Complained to Service Manager. After some arguing he took care of it and my car was ready same day. More

Jason Sheppard is awesome!! I know when I go to him with an issue it will get taken care of. It's rare to find someone in a service department that listens to a girl about car issues. an issue it will get taken care of. It's rare to find someone in a service department that listens to a girl about car issues. More