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Autonation Chrysler Dodge Jeep Ram Carlsbad - Service Center

Carlsbad, CA

4.5
306 Reviews

306 Reviews of Autonation Chrysler Dodge Jeep Ram Carlsbad - Service Center

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January 31, 2014

My service advisor was/is very kind and helpful. I had opted to wait at the dealer while my vehicle was being serviced and the wait was more than was expected (but that didn't concern me), my service advi More

by crodr122476
Customer Service
Friendliness
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Jason Sheppard
April 11, 2013

Told them repair I wanted done ahead of time. Scheduled appointment. Took to them. After waiting 4 hours finally told me didn't have parts in stock and had to leave overnight. Complained to Service Manage More

by dmilani
Price
Recommend Dealer
No
Employees Worked With
Al Rodriquez
April 07, 2013

Jason Sheppard is awesome!! I know when I go to him with an issue it will get taken care of. It's rare to find someone in a service department that listens to a girl about car issues. More

by ndian
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Jason Sheppard
July 30, 2012

I bought a 2009 "CERTIFIED" Dodge Ram 1500 Laramie with 32k miles as a surprise gift for my husband. From my understanding when a vehicle is "CERTIFIED" it means the ENTIRE vehicle has been More

by just be fair
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
No
Employees Worked With
Service department at Dodge/ Mike
October 28, 2011

My first experience with the service center was awful on just about every way. I was agast as my experience with Bob Baker VW was wonderful, no wonder you do not send out email questionaires after service. More

by debbie.fletcher
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
No
Employees Worked With
Karen
August 06, 2011

I brought my new 2011 Dodge Ram 2500 Diesel in for its first service/oil change and tire rotation on July 5, 2011. The service center had great customer service upon first impression......, and the servi More

by mahoneybs
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
No
Employees Worked With
Various Service Department
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