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Autonation Chrysler Dodge Jeep Ram Carlsbad - Service Center

Carlsbad, CA

4.4
271 Reviews

271 Reviews of Autonation Chrysler Dodge Jeep Ram Carlsbad - Service Center

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November 10, 2023

Truck center should be better I don’t recommend to anyone else because it’s not really feel good More

by bassam-nc
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
It’s only one advisor
Nov 12, 2023 -

Autonation Chrysler Dodge Jeep Ram Carlsbad responded

Hi, we appreciate your honest feedback, as we are always looking for ways to improve. We'd like the opportunity to turn your experience around. Please contact us at (760) 292-2515 at your earliest convenience to discuss how we can turn this experience into a positive one.

October 31, 2023

Was hard to get through to make an appointment, but Scott provided us with a number that we could contact him directly. Our truck was done earlier than communicated. Will definitely be back for all our mai More

by sandrawian
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Scott
Nov 03, 2023 -

Autonation Chrysler Dodge Jeep Ram Carlsbad responded

Hi, thank you for taking the time to share your feedback with us. Don't hesitate to call us if you ever need anything. Be safe on the road!

October 30, 2023

They were very good at finding the problem they went out of their way to get me a ride home 🏡 i am very pleased with the performance More

by kirkbristolcove
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Scott cutler
Nov 01, 2023 -

Autonation Chrysler Dodge Jeep Ram Carlsbad responded

Hello, thank you for your positive review. We're happy to have been of service to you. Don't hesitate to call us if you ever need anything. Be safe on the road!

October 27, 2023

Scott and his technician did a great job working on my truck.Explained everything that needed to be done. More

by TeeDub
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Scott
Oct 29, 2023 -

Autonation Chrysler Dodge Jeep Ram Carlsbad responded

Hi, our Staff is dedicated to providing all our guests with outstanding customer service and quality work you can trust! Don't hesitate to call us if you ever need anything. Be safe on the road!

October 26, 2023

Danny helped me out greatly in assisting me in getting my claim processed. He was responsive to my emails too. More

by Stibler
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Danny
Oct 29, 2023 -

Autonation Chrysler Dodge Jeep Ram Carlsbad responded

Hello, our Staff is dedicated to providing all our guests with outstanding customer service and quality work you can trust! Don't hesitate to call us if you ever need anything. Be safe on the road!

October 24, 2023

For the two times I went there for an oil change, both times my car oil warning light wasn’t reset. I didn’t know if my car was serviced or not. Same mistake twice with the same customer at the same situa More

by Eric Mineli
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Robert
Oct 29, 2023 -

Autonation Chrysler Dodge Jeep Ram Carlsbad responded

Hello Eric, we appreciate you taking the time to leave us this feedback. We would like the opportunity to find out how we can better assist you in the future. If you are willing, please contact us at (760) 292-2515.

October 24, 2023

Danny is great as an advisor. He was attentive and took care of all my issues with a very professional manner. I bought my car at Bob Baker but I found with AutoNation there is More

by asecurelife41@gmail.com
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Danny
Oct 29, 2023 -

Autonation Chrysler Dodge Jeep Ram Carlsbad responded

Hello, we set high expectations for ourselves so it’s gratifying to hear you had a great experience with us. Don't hesitate to call us if you ever need anything. Be safe on the road!

October 13, 2023

As a jeep owner for 25 years, I have to say I am surprised at what a horrible experience I had with Autonation. Very strange as I have raved about Jeep service for all this time! More

by Tiffanyaveda
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Nick and Chris in sales
Oct 16, 2023 -

Autonation Chrysler Dodge Jeep Ram Carlsbad responded

Hi, we appreciate you taking the time to respond. The staff at AutoNation Chrysler Dodge Jeep RAM and FIAT Carlsbad take our reviews very seriously. If you'd be willing though, our General Manager would love to talk with you and rectify these issues. You can contact the GM at (760) 292-2515 -- we hope to hear from you soon.

October 13, 2023

Went in for first oil change of my new Pacifica. It was easy to make the appointment and was pleasantly surprised the pricing was very reasonable. Everyone was professional and answered all my ques More

by annely
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Robert
Oct 16, 2023 -

Autonation Chrysler Dodge Jeep Ram Carlsbad responded

Hi, our Staff is dedicated to providing all our guests with outstanding customer service and quality work you can trust! If you ever need help, just give us a call. Happy motoring!

October 09, 2023

Good service and my service person was on top of getting my car in and keeping me informed of when it would be completed More

by AnnieM
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Not sure, maybe robert
Oct 11, 2023 -

Autonation Chrysler Dodge Jeep Ram Carlsbad responded

Hi, thank you for your positive review. We're happy to have been of service to you. Feel free to stop by if you ever need any more help.

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