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Autonation Chrysler Dodge Jeep Ram Carlsbad - Service Center

Carlsbad, CA

4.4
271 Reviews

271 Reviews of Autonation Chrysler Dodge Jeep Ram Carlsbad - Service Center

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April 06, 2024

Robert kept me inform of car repair status. Overal a great experiencel. Very pleased thank you More

by Howard
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Robert Helms
Apr 08, 2024 -

Autonation Chrysler Dodge Jeep Ram Carlsbad responded

Hi, we are pleased to hear you had such a positive experience with us, Howard! Don't hesitate to call us if you ever need anything. Be safe on the road!

April 04, 2024

Amanda was a great professional! She possess outstanding customer service! Amanda did a great job checking me in and letting me know when my Jeep was ready. I enjoyed my Jeep experie More

by eddietubbs
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Caleb Leuko and Amanda
Apr 05, 2024 -

Autonation Chrysler Dodge Jeep Ram Carlsbad responded

Hi, our Staff is dedicated to providing all our guests with outstanding customer service and quality work you can trust! Drive safe, and we'll see you on the road.

April 02, 2024

Un excelente servicio. Lo recomendaré a todas las personas que conozco fueron muy amables y solucionaron rápido el problema de mi carro. 👍 More

by davidjuarez
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Sara
Apr 04, 2024 -

Autonation Chrysler Dodge Jeep Ram Carlsbad responded

¡Nos complace saber que tuvo una experiencia tan positiva con nosotros, Davidjuarez! Háganos saber si hay algo más que podamos hacer por usted; ¡Estamos más que felices de ayudar!

April 02, 2024

Fabulous Service! Mr Helms is a great Service Writer, listened carefully, informed me very well. He’s my Go-To Service Writer. More

by Steven.Moscrop
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Rob Helms
Apr 04, 2024 -

Autonation Chrysler Dodge Jeep Ram Carlsbad responded

Hi, our staff is dedicated to providing all our guests with outstanding customer service and quality work you can trust! If you ever need help, just give us a call. Happy motoring!

March 30, 2024

We had a real good experience with Robert, the service representative for our Jeep Grand Cherokee, which a transfer case replaced from warranty. More

by Marie
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Robert
Mar 31, 2024 -

Autonation Chrysler Dodge Jeep Ram Carlsbad responded

Hi Marie, thank you for your positive review. We're happy to have been of service to you. Feel free to stop by if you ever need any more help.

March 28, 2024

They got my truck into the shop about a week after my initial phone call which is way faster than any other dealership in the area. More

by Dakota
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Danny
Apr 04, 2024 -

Autonation Chrysler Dodge Jeep Ram Carlsbad responded

Hi, we appreciate your positive review about your recent experience with us! Don't hesitate to call us if you ever need anything. Be safe on the road!

March 28, 2024

The employees at the service shop were very friendly however, it’s way too backed up leaving individuals still under manufacturer warranty, or even extended warranty waiting an excessive amount of time. More

by slkdet
Recommend Dealer
Yes
Employees Worked With
Todd, Benjamin, Wes, Miguel.
Apr 04, 2024 -

Autonation Chrysler Dodge Jeep Ram Carlsbad responded

Hello, we appreciate you taking the time to leave us this feedback. Please don't hesitate to reach out if there's anything additional we can do for you.

March 17, 2024

Danny Vega and his team are TOP RATE. Very knowledgeable and friendly! I would highly recommend! More

by rhonda
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Danny Vega and his team!
Mar 19, 2024 -

Autonation Chrysler Dodge Jeep Ram Carlsbad responded

Hi, we are pleased to hear you had such a positive experience with us, Rhonda! Don't hesitate to call us if you ever need anything. Be safe on the road!

March 15, 2024

Danny Vega and the service techs at the Truck shop were awesome. Had my Dodge in for the parking engagement recall. Danny kept me updated and the team took great care of my van which is converted into an More

by Jason Kennedy
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Danny Vega, John (Mechanic)
Mar 17, 2024 -

Autonation Chrysler Dodge Jeep Ram Carlsbad responded

Hi Jason, thank you for your kind review; we are happy to pass along your comments to the team here at AutoNation Chrysler Dodge Jeep RAM and FIAT Carlsbad! Don't hesitate to call us if you ever need anything. Be safe on the road!

March 10, 2024

Service department Benjamin Merrill is best I’ve ever worked with. Living in. Multiple states and owning a dozen vehicles of multiple brand he and his service department are far superior to all I have wo More

by Kendall.oltrogge
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Benjamin Merrill
Mar 12, 2024 -

Autonation Chrysler Dodge Jeep Ram Carlsbad responded

Hi, thank you for your positive review. We're happy to have been of service to you. We always strive to provide personable and excellent customer service. Thank you again for the review!

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