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Autonation Chrysler Dodge Jeep Ram Carlsbad - Service Center

Carlsbad, CA

4.5
306 Reviews

306 Reviews of Autonation Chrysler Dodge Jeep Ram Carlsbad - Service Center

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April 22, 2025

I was happy with the whole experience. They answered all my questions about my concerns. More

by alice_kivivali
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Seth, Michael?
April 18, 2025

They recommended an expensive repair to me that was not actually needed. They included a "photo". I took the car to another repair center and had them check out the issue in the same way, they found ther More

by CarKid
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Calen
Apr 21, 2025 -

Autonation Chrysler Dodge Jeep Ram Carlsbad responded

Hi, we are deeply disappointed by your experience at AutoNation Chrysler Dodge Jeep RAM Carlsbad. Our General Manager would like to help turn your experience around. If you're willing, please contact our GM at (760) 292-2515 to discuss what we can do to help.

April 15, 2025

Sara is the best. She was extremely professional and very helpful. Made my experience smoother. More

by pattyornelas41
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Sara
Apr 16, 2025 -

Autonation Chrysler Dodge Jeep Ram Carlsbad responded

Hi, we are pleased to hear you had such a positive experience with us! Feel free to stop by if you ever need any more help.

April 11, 2025

Sara de la rosa answered all our questions we had on the repair for our wrangler. Excellent customer service. Highly recommend going to her for your service advisor. More

by jaezemog1
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Sara de la rosa
Apr 14, 2025 -

Autonation Chrysler Dodge Jeep Ram Carlsbad responded

Hi, it is great to read such wonderful comments about your recent experience with us! If you ever need help, just give us a call. Happy motoring!

April 02, 2025

amazing fast service , staff was quick and informative , made the process stress free , thank you! More

by Juanchochavez9
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Sara
Apr 02, 2025 -

Juanchochavez9 responded

amazing service

March 30, 2025

As always a very good job performed and a time work in that was very much appreciated. More

by Davesophi911
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Rob
Apr 01, 2025 -

Autonation Chrysler Dodge Jeep Ram Carlsbad responded

Hi, we are pleased to hear you had such a positive experience with us! Don't hesitate to call us if you ever need anything. Be safe on the road!

March 28, 2025

Made appointment, got car back all in one day! Danny was great and super accommodating More

by Ben B
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Danny
Mar 28, 2025 -

Autonation Chrysler Dodge Jeep Ram Carlsbad responded

Hi, we are pleased to hear you had such a positive experience with us, Ben! Don't hesitate to call us if you ever need anything. Be safe on the road!

March 28, 2025

Rob our service manager was great. He was friendly and efficient. Item was covered by warranty and we got it back sooner than expected. The experience was great. More

by SammL
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Rob
Mar 28, 2025 -

Autonation Chrysler Dodge Jeep Ram Carlsbad responded

Hi, we're happy you found our staff to be so supportive during your experience here at AutoNation Chrysler Dodge Jeep RAM Carlsbad. Don't hesitate to call us if you ever need anything. Be safe on the road!

March 28, 2025

Service was excellent. Very quick, courteous, and efficient. Sara as excellent and knowledgeable. They fixed the problem More

by jj cramer
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Sara
Mar 30, 2025 -

Autonation Chrysler Dodge Jeep Ram Carlsbad responded

Hi, we are very happy to have provided you with such a positive experience! If you ever need help, just give us a call. Happy motoring!

March 27, 2025

Picked up my jeep wrangler today and the staff at Autonation Carlsbad Dodge once again did a terrific job! Thank you guys for all your hard work! More

by Philip
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Rob
Mar 28, 2025 -

Autonation Chrysler Dodge Jeep Ram Carlsbad responded

Hi Philip, thank you for your kind words and this wonderful review! Please let us know if there is anything else we can do for you; we are more than happy to help!

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