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Autonation Chrysler Dodge Jeep Ram Carlsbad - Service Center

Carlsbad, CA

4.6
317 Reviews

317 Reviews of Autonation Chrysler Dodge Jeep Ram Carlsbad - Service Center

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September 13, 2025

Can in for a safety recall service. No complaints regarding the service or dealership. Thanks More

by Chrisboydwest
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
James
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Sep 14, 2025 -

Autonation Chrysler Dodge Jeep Ram Carlsbad responded

Hi, thank you for your positive review. We're happy to have been of service to you. Don't hesitate to call us if you ever need anything. Be safe on the road!

September 10, 2025

I get all of my service done at the dealership and it’s always done the way it should be. People are very friendly. More

by cjpilot6
Service Price Transparency
Workmanship
Service Communication
Recommend Dealer
Yes
Employees Worked With
Neil
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Sep 11, 2025 -

Autonation Chrysler Dodge Jeep Ram Carlsbad responded

Hello, we're happy to hear you had such a positive experience with our team! Feel free to stop by if you ever need any more help.

September 09, 2025

Good service, very professional, good job in locating trouble and replacing part, gave me information on future maintenance due. More

by craaruiz
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Danny Vega
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Sep 10, 2025 -

Autonation Chrysler Dodge Jeep Ram Carlsbad responded

Hi, we are very happy to have provided you with such a positive experience! Don't hesitate to call us if you ever need anything. Be safe on the road!

August 12, 2025

Friendly and courteous customer service! Very knowledgeable staff! They inquired as to my concerns and addressed all of them. More

by arnoldfjn4
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Conner
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Aug 13, 2025 -

Autonation Chrysler Dodge Jeep Ram Carlsbad responded

Hi, our staff is dedicated to providing all our guests with outstanding customer service and quality work you can trust! Thank you so much for being one of our valued guests and we look forward to your next visit!

July 24, 2025

I’ve had my car here a lot lately. People told me it was terrible but it was really convenient. They took a long time for the warranty work, things kept on going wrong, and then they More

by SammL
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Sarah D
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Jul 24, 2025 -

Autonation Chrysler Dodge Jeep Ram Carlsbad responded

Hello, we are deeply disappointed by your experience at AutoNation Chrysler Dodge Jeep RAM Carlsbad. If you'd like, please contact our General Manager at (760) 292-2515. We'd appreciate the chance to make your experience a positive one.

Jul 24, 2025 -

SammL responded

I spoke to the service manager when we were having issues. We mentioned we were going to go to arbitration. The General Manager wasn’t offered as an option even after we complained to Stellantis. We had our car towed to a third party mechanic, and the radiator you said was cracked and had to be replaced was fine and past compression tests. If my wife feels like calling she will, but the whole thing was so utterly disappointing and if not fraudulent, incompetent.

Jul 31, 2025 -

SammL responded

I called, nobody answered anywhere in the phone tree 4 times and I left a message in the service dept . I don’t think you can win back my trust or business but I will speak with them if I can contact them.

July 17, 2025

By having a a service truck center it makes it mor convenient for all parties. More

by mwtinch
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Conner Soldono
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Jul 19, 2025 -

Autonation Chrysler Dodge Jeep Ram Carlsbad responded

Hello, thank you for your positive review. We're happy to have been of service to you. Don't hesitate to call us if you ever need anything. Be safe on the road!

July 01, 2025

Sara was my service advisor, and she is awesome. She has always been very helpful More

by scarle1033
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Sara
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Jul 03, 2025 -

Autonation Chrysler Dodge Jeep Ram Carlsbad responded

Hi, we're happy you found our staff to be so supportive during your experience here at AutoNation Chrysler Dodge Jeep RAM Carlsbad. Please let us know if there is anything else we can do for you; we are more than happy to help!

June 30, 2025

Excellent customer service. My car was ready on time as promised. Drop off and pick up was a breeze. I would definitely recommend this location for any of your service needs. More

by Diana Villanueva
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Miguel Prado
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Jul 02, 2025 -

Autonation Chrysler Dodge Jeep Ram Carlsbad responded

Hi Diana, we are very happy to have provided you with such a positive experience! Thanks for the recommendation, and have an amazing day!

May 17, 2025

The service department was quick to get me in and the follow up was efficient and timely More

by mcas10s
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Sarah
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May 18, 2025 -

Autonation Chrysler Dodge Jeep Ram Carlsbad responded

Hi, thank you for your positive review. We're happy to have been of service to you. If you ever need help, just give us a call. Happy motoring!

May 08, 2025

They care for your Jeep as if it was their Jeep. They alao work well with warranties. Easy, friendly, and will answer all questions, evan after the work is completed. More

by robert.salinas
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Michael
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May 09, 2025 -

Autonation Chrysler Dodge Jeep Ram Carlsbad responded

Thanks so much for the warm recommendation of the team here at AutoNation Chrysler Dodge Jeep RAM Carlsbad. Don't hesitate to call us if you ever need anything. Be safe on the road!

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