Autonation Chrysler Dodge Jeep Ram Carlsbad

Nov 15, 2010 Pristine condition and a great deal!?? I Nov 15, 2010 Pristine condition and a great deal!?? I would like to thank the team from the Bob Baker Internet Sales Department especially Mauricio Nov 15, 2010 Pristine condition and a great deal!?? I would like to thank the team from the Bob Baker Internet Sales Department especially Mauricio and Teri in the Finance Dept for helping me find the used vehicle I was looking for, the vehicle was in pristine condition and well worth the 70 mile journey to Carlsbad, when my wife had seen the dealership she had a good feeling before we even had seen the vehicle, the sales people and support were very friendly, courteous and sincere in there dealings, thank you Teri in Finance with the details you went over with me on security and the exterior protection plan, plus I had inadvertently forgotten my wallet, but that was no problem for the team here, Thanks again. Gianfranco Grimaldi. More

We found the vehicle on the Internet. We called to make sure it was still available given the low price of the vehicle we knew it would probably not last long and Neil was waiting for us in the evening to sure it was still available given the low price of the vehicle we knew it would probably not last long and Neil was waiting for us in the evening to look at the car and had it ready to go. Neil was extremely polite and professional. He knew the product and he took care of us by ensuring we had all the things needed, ie: a cargo cover for the back, an owners manual for the vehicle and ensuring that some scratches would be taken care of. We called the day after noticing the floor mats missing and Mauricio made sure we had them. He gave us a brand new set. Neil took care of all the necessary paperwork. It was very easy. Terri in Finance did an excellent job at explaining all the options that were available for us regarding maintenance and service. The dealership was clean and comfortable. Neil and Terri offered us water, coffee or tea and seemed genuine in ensuring that the purchase process was as quick as possible. We never felt pressured to purchase the vehicle. It was a good product at the right price with excellent service. You can't beat that. More

We live nearly a hundred miles from this dealership but were induced to buy a car from them because of a good price and very friendly contacts via phone and internet. They didn't have the car we wanted bu were induced to buy a car from them because of a good price and very friendly contacts via phone and internet. They didn't have the car we wanted but traded another daler for an almost-perfect match. Because we drove down after work on a Friday night we arrived late, but both Neil and Rex were very gracious about staying late to get the paperwork finished. And Angela was terrific on the phone. There was an owner's manual DVD missing from the car but we've been promised that it's been ordered and will be sent as soon as it comes in. All in all a positive experience. More

I looked high and low for a work truck that could go the miles.most other dealers build beefed up luxury trucks that never see a ounce of work in they're life.Neil the salesman at Bob Baker Dodge within miles.most other dealers build beefed up luxury trucks that never see a ounce of work in they're life.Neil the salesman at Bob Baker Dodge within minutes had a work truck built for me and most of all was affordable.thank you and I now have a supplier of trucks for my business. More

This was a very positive experience, I really felt the Neil and Angela (in the internet sales dept) were very candid & they tried very diligently to meet our needs. The particular cash incentive we wante Neil and Angela (in the internet sales dept) were very candid & they tried very diligently to meet our needs. The particular cash incentive we wanted was not available on the vehicle in stock, so Neal spent a number of hours trying to track down a replacement. He did an exceptional job being responsive to our needs and this was a very different and satisfying experince at a car dealership. J. Black More