Autonation Chrysler Dodge Jeep Ram Carlsbad

I brought my new 2011 Dodge Ram 2500 Diesel in for its first service/oil change and tire rotation on July 5, 2011. The service center had great customer service upon first impression......, and the servi first service/oil change and tire rotation on July 5, 2011. The service center had great customer service upon first impression......, and the service was timely (about 1 hr for oil change and tire rotation). However, upon receiving my truck back and driving home on the I-5 my tire pressure sensors went off warning about low front tire pressure. Being that I was already on my way home I did not want to turn around to bring it back to the dealer because I knew what they had forgotten to do. The diesels have 60psi in the front tires due to the weight of the engine and 45psi in the rear tires when not hauling a load. They rotated the tires but did not check/adjust the tire pressure. This is a simple/basic step that they overlooked and should have been checked. The simple fact that they did not check my tire pressure while it was in for servicing is concerning being that they claim to due a safety inspection of the vehicle, and secondly, makes me think they do not know their vehicles and that the diesel trucks have varying tire pressure. I called the service department immediately after, they did not answer so I left a message and they never called me back. So as of right now, they lost a customer from their service department unless they attempt to redeem themselves. Which pisses me off since I bought the truck from them. When you spend $50,000 on a vehicle from a dealer, you at least expect that they know how to properly rotate/inspect the air pressure in your tires. Plus I paid them to do the work, and I had to fix there mistake myself. Unsatisfactory! More

Both where very professional and very knowledgeable of the vehicle I purchased. They were very helpful with all my questions regarding the sale. Both ladies have a wonderful personality. All in all when I the vehicle I purchased. They were very helpful with all my questions regarding the sale. Both ladies have a wonderful personality. All in all when I am to purchase another vehicle I would be sure to go back and see them for assistance. More

Bob Baker Jeep made us feel like family as soon as we walked in. Had my 2011 Jeep Wrangler Unlimited ready for me to look at within minutes. Appraised my trade in with a fair blue book price! Seamless an walked in. Had my 2011 Jeep Wrangler Unlimited ready for me to look at within minutes. Appraised my trade in with a fair blue book price! Seamless and no hassel car buying is there way of business! Will buy from again and I live all the way in Murrieta! More

Bob Baker Chrysler Jeep Dodge went the extra mile to earn my business. The experience was hassel free and I felt very comfortable in both the salesperson knowledge and professionalism. I would recommend th my business. The experience was hassel free and I felt very comfortable in both the salesperson knowledge and professionalism. I would recommend this dealership and salesperson to new/used car buyers. More

Manny and Nabi are the dream team of sales guys. No xx, no time wasting. We had some difficulty getting the car I wanted and they really put in overtime to help me out. no time wasting. We had some difficulty getting the car I wanted and they really put in overtime to help me out. More

This was my first experience dealing with Bob Baker Jeep Chrysler. I made my purchase throught the internet sales division and worked with Angela. She was very prompt answering my questions and getting ba Chrysler. I made my purchase throught the internet sales division and worked with Angela. She was very prompt answering my questions and getting back to me with the information I asked for. All the details were clearly laid out and I was extremely happy with my purchase. I would highly recommend Bob Baker, and Angela in particular, to anybody in the market for an automobile. I will go to them again for my next purchase. More

We bought a Dodge Grand Caravan 2011. Manny was great! He was quick to respond, very patient and accommodating. I would recommend this dealership to my friends. He made was is usually a terrible experience, was quick to respond, very patient and accommodating. I would recommend this dealership to my friends. He made was is usually a terrible experience, a pleasant one. We agreed on the price before we visited and he kept his word. He found the vehicle that we wanted and we were very satisfied. More

We bought a used Toyota Sienna from this dealer. We used the internet service for the purchase. Overall we had a good experience, but it would have been great if they changed the windshield (had a patch the internet service for the purchase. Overall we had a good experience, but it would have been great if they changed the windshield (had a patch work) and detailed the car before dispatch as promised. I hope the extended warranty that I bought from them can be used across all the dealers and licensed mechanics. More

I was upside down in my trade and these great folks gave me $1500 more than carmax offered, not to mention found every rebate possible to ensure we absorbed as much of my negative equity as possible to lowe me $1500 more than carmax offered, not to mention found every rebate possible to ensure we absorbed as much of my negative equity as possible to lower my payments. This was a breath of fresh air after a few weeks of searching and attempting to get the most for my trade. Nabi and Angela were very forthright in their sales presentations and did not attempt to "sell" me anything, really. Overall this was a great experience and I would recommend anyone looking for a new Chrysler, Dodge or Jeep product head to Bob Baker in Carlsbad to see these individuals. Chris More

Bought a new 2011 Jeep Liberty using USAA's Fleet pricing. Angela was my salesperson and made it so easy. She contacted me the night before with the vehicle & price with no hassles. When I came in th pricing. Angela was my salesperson and made it so easy. She contacted me the night before with the vehicle & price with no hassles. When I came in the next day my car was exactly as she promised. Would buy from them again! More