Autonation Chrysler Dodge Jeep Ram Carlsbad

I discovered issues with my vehicle one week prior to the end of the manufacturer-backed extended warranty program. I was concerned that my warranty program would lapse over the Labor Day weekend before the end of the manufacturer-backed extended warranty program. I was concerned that my warranty program would lapse over the Labor Day weekend before the work could be started. My service advisor, Danny Vega, stayed in contact with the warranty dept to complete the worked needed, under warranty. Excellent service and communication, keeping me informed, a level of service not found under the previous dealer ownership. More

Received the advertised price for the car and got actual blue book price for my trade. We worked with Ronnie, Sam and Mauricco and they were very professional. This was the best car buying experience w blue book price for my trade. We worked with Ronnie, Sam and Mauricco and they were very professional. This was the best car buying experience we have ever had. More

Service department was very disappointing. I could not get through on the automated phone system so I had to drive to the service center to get information. My truck had not been looked at yet I could not get through on the automated phone system so I had to drive to the service center to get information. My truck had not been looked at yet and the service technician couldn’t say when it was going to be diagnosed. Telling me that there were several other vehicles in front of me that had been there for several months was completely unacceptable. I requested that my truck be returned to me so that I could get it serviced somewhere else. More

Professional group that wasn't overbearing on their sales. Got me the vehicle I was looking for at the price that worked for.me. sales. Got me the vehicle I was looking for at the price that worked for.me. More

Probably still not fixed. Never hear from anyone so don’t know what’s going on Never hear from anyone so don’t know what’s going on More

Sales Manager Samar was great. Had 2 different salesmen Mike and Robert. Robert took over and was great. We had good communications. Morgan the finance director was very nice. She Had 2 different salesmen Mike and Robert. Robert took over and was great. We had good communications. Morgan the finance director was very nice. She answered all my questions & was very professional. More

Friendly sales staff, communication was excellent and the transaction went quickly and smoothly, no surprises the entire time. transaction went quickly and smoothly, no surprises the entire time. More

Absolute ripoff! Take your vehicle somewhere else for service. $650 for a oil and fuel filter change? I know I agree to pay for it but definitely know I got ripped of Take your vehicle somewhere else for service. $650 for a oil and fuel filter change? I know I agree to pay for it but definitely know I got ripped off. Also they move their truck Service to another location away from the dealership in the middle of an industrial area. Their appointment system has not transition from former dealership ownership to new ownership and no one cares. Took me ive 2 months to get appointment. More

Auto nation took over old dealer service. My agent angela was the best. Great service. My agent angela was the best. Great service. More

Sales Manager Omar, was so comfortable to work with! Finance department worked out well , actually made this experience enjoyable if you can believe it Finance department worked out well , actually made this experience enjoyable if you can believe it More