Autonation Chrysler Dodge Jeep Ram Carlsbad

Sara went the extra mile - keeping me informed about the process of the Jeep recall, scheduling, and then making sure I had my car in time. The team even stayed until 6:15 PM on a FRIDAY NIGHT to finish it process of the Jeep recall, scheduling, and then making sure I had my car in time. The team even stayed until 6:15 PM on a FRIDAY NIGHT to finish it because I needed the car to get to LA on Saturday. She was even able to price-match the new tires I needed (Sara found that one of my tires had a slit and that they were wearing unevenly). I felt taken care of and truly supported! What a group of supportive people. Thanks to all! More

The dealership was ez to work with. They actually provided a fair OTD without all the fluff (addons)and a fair trade in price. I wish vehicle came with complete manual but that is proba They actually provided a fair OTD without all the fluff (addons)and a fair trade in price. I wish vehicle came with complete manual but that is probably a manufacturer decision. The wait for finance was long. More

Dealership it's always very clean and the service agent was very friendly and answered all my questions was very friendly and answered all my questions More

Miguel, Conner and Marilee understood our concerns with our 2024 Jeep Grand L Summit. Marilee was able to help us in getting the appointment as well as following up with parts for our tires. Once we droppe our 2024 Jeep Grand L Summit. Marilee was able to help us in getting the appointment as well as following up with parts for our tires. Once we dropped off the car They were able to get us in the shop and worked on, completing the work in 2 days. Conner kept in communication with me via text throughout the process. Miguel is the reason we purchased my wife's jeep and I drive an hour passing 2 other dealership to come service here in Carlsbad. This team sets the standard for customer service especially when working with a difficult product. Thank you for the professionalism and a Huge thank you for employing quality people like Miguel and his team. This is the word of mouth you just can't buy, these 3 individuals make or break one service experience! Thank you again! More

Ryan did a great job! He understood what I was looking for and went out of his way to find the right car. Ryan and Jeff were able to work with me on getting the sale done. He understood what I was looking for and went out of his way to find the right car. Ryan and Jeff were able to work with me on getting the sale done. After, Ryan made sure to follow up and make sure my questions were answered. Anthony also helped out on a couple of items as well. Thank you! More

Jeff annd Antonio are absolutely amazing. They helped me out in a time where I really needed it. They genuinely car about you and want what’s best for you. They are extremely knowledgeable an They helped me out in a time where I really needed it. They genuinely car about you and want what’s best for you. They are extremely knowledgeable and professional. I couldn’t have asked for better and am extremely blessed to have met them. Thank y'all so much for looking out for me and finding me the truck that Ive always wanted. Beyond blessed. Thank you -Johnson, JC More

Danny was very helpful I did not have to wait long time for service the technician answered all my questions thanks for service the technician answered all my questions thanks More

Danny and John are great! I had an issue with my rear differential from a previous shop and they were so helpful in assisting me to determine the contributing factors to my d I had an issue with my rear differential from a previous shop and they were so helpful in assisting me to determine the contributing factors to my differential problem. Danny was super helpful and communicative as the service advisor and John was very knowledgeable and helpful as the technician mechanic. I drive a 2019 Ram 1500 Limited 5.7 Hemi with the 3.92 Axle (Standard) Ratio, and I'll definitely be bringing my truck back to them for any future issues. Thank you!!! More

Sara was amazing - she took great care of me and was in constant communication about my vehicle. constant communication about my vehicle. More