Automecca North End Motors Inc

HORRIBLE EXPERIENCE THIS DEALERSHIP HAS THE WORST CUSTOMER SERVICE I HAVE EVER EXPERIENCED!! I bought my car over a month ago and I am still having to contact the empl THIS DEALERSHIP HAS THE WORST CUSTOMER SERVICE I HAVE EVER EXPERIENCED!! I bought my car over a month ago and I am still having to contact the employees to make sure they are doing what they say they will! No one returns your calls and when you ask for someone specifically they are almost always not available and then never return your call!! This company owes me money and I have been trying to get it for over a week and no one has been able to help. This company and it's employees are a complete joke. I WILL NEVER GO BACK AND I WOULD NEVER TELL ANYONE TO GO HERE More

A surprising and pleasant experience for purchasing a car. I would refer this experience as similar to a car buying experience I had in 2001, when I purchased my Sequoia in Virginia Beach. I have purchased 7 c I would refer this experience as similar to a car buying experience I had in 2001, when I purchased my Sequoia in Virginia Beach. I have purchased 7 cars in my lifetime and this rates among the highest experience. More

Great place I talked to Grlasy. She was very nice and spent a good time with me on the phone. Went to the dealership and bought my car and am in love with it I talked to Grlasy. She was very nice and spent a good time with me on the phone. Went to the dealership and bought my car and am in love with it More

Awesome I talked to Gracie and bought the car from Danny. Gracie was very nice. She answered all my questions even though I kept asking her she was very patie I talked to Gracie and bought the car from Danny. Gracie was very nice. She answered all my questions even though I kept asking her she was very patient. Danny was very enthusiastic. More

Very pleased I love my car! I gave them a call looking for some basic info about a couple of cars. I was helped by Ashley. She definitely knew her stuff and was ve I love my car! I gave them a call looking for some basic info about a couple of cars. I was helped by Ashley. She definitely knew her stuff and was very pleasant to speak with. Thank you for starting off my car buying process so great Ashley! More

Extremely happy I am very happy with the help i received from this business. I first worked with Ashley she got a lot of the information i was looking for about a cou I am very happy with the help i received from this business. I first worked with Ashley she got a lot of the information i was looking for about a couple of cars. She was very knowledgeable and helped me a lot. I ended up with a great car and couldnt be happier. They are very professional and very honest which is very rare for a dealership. Worth your time. Thanks Ashley More

Ford Escape 2011 WITH FLEX FUEL!!! Between Adler Monteiro and Kleysson Braga, my experience with these guys was OUTSTANDING! I was in a pinch (because TOYOTA LEASING IS TERRIBLE!) and n Between Adler Monteiro and Kleysson Braga, my experience with these guys was OUTSTANDING! I was in a pinch (because TOYOTA LEASING IS TERRIBLE!) and needed to unload my 2012 Venza as quickly as possible. Ugh, what a learning experience that ordeal was. However, on a random day my boyfriend and I popped by to see what they had here. Little did I know that they had such a HUGE selection of vehicles! I knew what specs I needed, but I wasn't inclined toward any specific make or model. I told Adler the specs and he worked soooo hard to show me only things with specs that I was looking for. Now this was a few months ago, so he was new(er) to the dealership. After much time searching, we were unable to come up with something in my price range (because this dealership also has some BEAUTIFUL high-end vehicles as well.) But then, Kleysson's tenacity kept us going and we were literally picking through everything that they had. As a fellow salesperson, I can't tell you how much I appreciated their knowledge of the cars, Kleysson's resourcefulness and Adler's extraordinary willingness to help me. I mean, talk about making a personal connection and being willing to go the extra mile! These guys were absolutely so willing to help me and that made me want to sign a deal with them. So we were doing another walk-through in the back of the lot, looking at a Lexus when Kleysson took my boyfriend to look at a Ford. I typically wasn't into Ford, but the Flex Fuel was definitely something I wanted. It didn't have leather seats, but Kleysson was willing to work with me on that and WOW AM I SO HAPPY!!!!!! I get in my car every day now, just so proud of my perfect vehicle that fits me so well. It's got the motor that I wanted, the beautiful factory leather seats, remote starter. Just everything I could possibly need, and nothing more that I won't use. To me, I know it was hard because I'm a picky person where I spend my money. But Adler and Kleysson truly cared about what was best for me and really put in the time and effort. I'm almost sad that I won't need another car for some time lol. But I'm sending everyone that I hear needs a car to these guys. They may be an hour from where I live, but I'll drive there any time to support a business with such ethical salesmen. Because that is hard to find these days. Big hugs for these guys! More

Horrible experience!!!! Never bought a car at dealer that take 7days to deliver it after purchasing or in my case where the bank had released the funds to them and still took Never bought a car at dealer that take 7days to deliver it after purchasing or in my case where the bank had released the funds to them and still took 15 days for them to get my car registered and delivered and when it was delivered it has 189 miles increase from when I had purchased it. Like I wrote in my title HORRIBLEEEEE AND DON'T FORGET CUSTOMER SERVICE TERRIBLE NEVER GET WHO YOU CALL FOR!!!!! More

Mislead into buying a crappy car Be very careful when buying from this place, first off the internet pricing is completely different from the actual pricing when you go to the dealers Be very careful when buying from this place, first off the internet pricing is completely different from the actual pricing when you go to the dealership. I wanted a vehicle with all wheel drive and air conditioning, they claimed the car i bought had these options when it did not. Once I figured this out i called them about my car the next day, not having what I was told it had,I spoke with the sales manager he told me he would either have the options installed or he would find the same car with the options I wanted, never happened. After you buy a car and go home. Then you think of calling or you go there for help and they will transfer you and transfer and put you on the hold and make you wait and wait and feel like they just wanted to sale it and now they want you "out of their faces. Really crap service, but they sell lots of cars financing for illegal immigrants who can;t get credit approval and cheats people when they go to buy there. Stuck with this car they want more money from me a month later if i want the car that has the options that was suppose to have in the car i just bought. More

loved it! love love love direct auto mall! I had such a great experience with them, everyone was no nice and extremely helpful. I got a beautiful car, low month love love love direct auto mall! I had such a great experience with them, everyone was no nice and extremely helpful. I got a beautiful car, low monthly payments, low miles, and its pretty much in brand new condition. I wanted to especially thank ashley because at the time there were no pictures of the inside of the car and she actually went out and took them herself. She was very nice through our whole phone conversation! More