Automaxx Of Summerville

Bad Customer Service, LOWEST value for your trade I have tried purchasing vehicles from them twice. The first time I had little to no money down and they were straight shooters on financing. The se I have tried purchasing vehicles from them twice. The first time I had little to no money down and they were straight shooters on financing. The second time- here is the one star. They hyped up being partnered with Auto Trader. Tough cookies. They offered me literally half for my trade than what any other dealer offered me. Also, they refused to give me an offer on my trade until I test drove a car and had my credit ran. Both the sales and finance manager laughed at me when I asked them to come up on the trade or down on the car (which was $1200 over retail). Next, since the "banks were closing for the day", I was told the numbers would be figured out the next day. Surprise- the two guys I worked with were off. Surprisingly, the night before 7 of their cars had been broken into. It has been about 4 weeks and I am still waiting for the call back. I ended up going through another dealer. Don't waste your time. More

I have one word to describe my experience at Auto Maxx Summerville (AWESOME!) From the minute I walked in till I left I felt comfortable and well informed, I was not rushed to make a purchase. My sales Summerville (AWESOME!) From the minute I walked in till I left I felt comfortable and well informed, I was not rushed to make a purchase. My sales person was Michael, he was very well informed took his time and never pushed me to buy. I know we all have experienced pushy salespeople but thankfully that was not the case here. I found the car I was interested in , it had some issues but Michael and I came up with a plan and they were addressed and completed to my satisfaction and in a timely manner. I will be honest I was a little concerned on some previous reviews but after talking with Michael D.I knew I was in good hands. This business is heading in the right direction keeping your customers happy and always addressing any issues, from the beginning to years down the road. I have been in customer service for well over 25 years, when businesss are good give them the high 5's when not so good give them your honest review it will only make them better! I highly recommend the company and will keep future buyers updated on my car purchase. More

I purchased my car from them and received a lifetime warranty. The true warranty is when you have a problem their service department can not fit you in and when you call your saleperson or the sales man warranty. The true warranty is when you have a problem their service department can not fit you in and when you call your saleperson or the sales manager for help they do not return calls either. They were really friendly until the car was sold. Since then they were horrible. Will not recommend them. More

Bought a vehicle for my daughter last year 3 months later we started to hear a noise from under the hood. She took back to have checked out, it was the water pump, which was covered. They had a rental brough we started to hear a noise from under the hood. She took back to have checked out, it was the water pump, which was covered. They had a rental brought to us and when it was finished they returned it for us. Cost for repair was $112, $100 ( the deductible per repair) and $12 because they called and asked about replacing the belt and I opted to do that. The experience was good enough I purchased a vehicle a few months later for myself. More

WORST CUSTOMER SERVICE BIGGEST SNAKES, CROOKS, DISRESPECTFUL AND LIARS. THEY ARE COMPLETELY HEARTLESS. PLEASE NEVER SPEND YOUR MONEY HERE. THESE PEOPLE WILL PUT YOU THROUGH COMPLETE xxxx. THEY HAV DISRESPECTFUL AND LIARS. THEY ARE COMPLETELY HEARTLESS. PLEASE NEVER SPEND YOUR MONEY HERE. THESE PEOPLE WILL PUT YOU THROUGH COMPLETE xxxx. THEY HAVE NO CONSIDERATION FOR YOU OR YOUR FAMILY. I HAD MY VEHICAL FOR LESS THAN 30 DAYS WHEN MY TRANSMISSION FAILED. I HAD TO BRING IT TO THEM, HAD TO PAY OUT-OF-POCKET EXPENSES FOR THE RENTAL CAR THAT I WAS TOLD WOULD BE COVERED AND GOT TREATED, LITERALLY, LIKE I WAS WORTH LESS THAN A PIECE OF DIRT. More