Automax Dodge Chrysler Jeep
Shawnee, OK
311 Reviews of Automax Dodge Chrysler Jeep
We did most of this deal over the phone. The truck was everything they said it was and then some. Everyone was so nice and got our paperwork completed and got us out on the road quickly. Couldn't be hap everything they said it was and then some. Everyone was so nice and got our paperwork completed and got us out on the road quickly. Couldn't be happier, can't wait to go back for our next purchase. More
We purchased our first Jeep 13 years ago. In September 2011 we started looking at new Jeep Patriots. Since then we have test driven the Patriot and we knew exactly what we wanted and what we could pay fo 2011 we started looking at new Jeep Patriots. Since then we have test driven the Patriot and we knew exactly what we wanted and what we could pay for one. We have looked weekly on the internet for pricing and availability. AutoMax in Shawnee was recommended to us by our son, Michael Bradley. My wife went to check it out on a Friday (while I was at work). The original price quoted was more than we could do. Before she got home Mr. Smicklas called her and they made a deal. Our son took her back that evening to pick up the vehicle. It was ready to go and she was in and out in about 30 minutes. She said it was a great car buying experience considering it took over 5 hours to purchase our first Jeep. Would highly recommend Shawnee AutoMax. Kevin & Sheryl Berry More
Ronnie was very helpful and friendly. He worked with us every step of the way and we walked out with a new Dodge Ram 1500! Everyone was very helpful and worked with us on everything. every step of the way and we walked out with a new Dodge Ram 1500! Everyone was very helpful and worked with us on everything. More
I had been to several dealers in OKC and was not pleased with the way I was treated and their price was higher. Very satisified with the way I was treated and with the price, so I purchased my new Ram 1500. with the way I was treated and their price was higher. Very satisified with the way I was treated and with the price, so I purchased my new Ram 1500. More
Customer service with no hassle and relaxed enviroment, not pressuring you to buy something you really don't want. Courtney answered all questions and not giving you any BS, just to satisify you. Vehicle w not pressuring you to buy something you really don't want. Courtney answered all questions and not giving you any BS, just to satisify you. Vehicle was priced fairly and only after five minutes was able to get a great price (that I later compared to same trucks) and with a total time of purchase propably less than 45 minutes, unbeliveable!! I have bought many vehicles and never had the salesperson (Courtney) call to follow-up and ask how I liked the vehicle and is there anything else that she could help with or answer anymore questions--till now. I am totally blown away and amazed with this experience of buy a vehicle from a friendly hometown dealership that words can not express. I highly recommend this dealership to everyone and dare you to give this dealership ten minutes to blow you away, leaving you with an amazing vehicle experience. More
I cannot say anything negative at all about the people I worked with. I live in the country about 150 miles from Shawnee. It makes trying to purchase anything a bit more tedious. I needed a car but I was worked with. I live in the country about 150 miles from Shawnee. It makes trying to purchase anything a bit more tedious. I needed a car but I was limited in resources, wanted low mileage and needed something in the mid-size range to accommodate my 82 year old aunt. It's difficult for her to get up and down. I visited the online listing of cars and a window popped up with Melissa Jennings asking if she could help me. I don't think I could have found anyone more attentive, helpful and eager to help me locate something which would work for my particular situation. I asked her about one particular car, but it turned out that it wouldn't work for what I needed. Over the next day, Melissa searched for me and located a car in Shawnee she thought would be perfect. She called me and I arranged to make the trip. I asked if she would be there and she told me no but to ask for Thomas. She then notified the Shawnee store that I was very interested in the particular car she was talking about and told them about what time I would be there. Once I got to Shawnee I met Thomas Billings. He came right up and introduced himself and asked my name. He then went to get the car and parked it right in front so I could get to it easily. He explained the history of the car, showed me the CarFax without my asking and began showing me the features. It was exactly what I was looking for. We went for a test drive and then returned to do the paperwork. Both employees were courteous, helpful and most of all, they listened to what I was saying. They did not try to push me toward a higher priced car. Neither did they try to talk me into something I didn't want. My experience all the way around was far better than I expected. There wasn't any pressure whatsoever. I would recommend either one of these employees and definitely the dealership in Shawnee. Thanks to both of you for making the experience of having to find a car so much easier! More
We are so impressed with the customer service at Automax. Dan Black and Kenny were so very helpful and really worked FOR us. They were both very knowledgeable and informative and made this our best auto buyi Dan Black and Kenny were so very helpful and really worked FOR us. They were both very knowledgeable and informative and made this our best auto buying experience. Thank you Dan and Kenny and all the Automax crew! More
meet Mr.Dan Black. he was helpful with the jeep i was looking for in my price range. he was there throw the whole step by step deal. i would buy other jeep from him. thanks for your help looking for in my price range. he was there throw the whole step by step deal. i would buy other jeep from him. thanks for your help More
At first my expierence with the dealer did not go the way I would have wished for it to. After contacting and recieving personal help with my issues I was having on my Nitro, they were very friendly and reac I would have wished for it to. After contacting and recieving personal help with my issues I was having on my Nitro, they were very friendly and reached out a helping hand my way to resolve any of the issues I was having. Right now my Nitro is being worked on and Thomas has been a great rep to come and get my car for me and bring me a loaner until my car is complete. Everyone has been very helpful on trying to resolve any issues I had with specific departments that I no longer have problems with now. I would recommend this dealership and that if there is any issues just ask questions and contact people to get anything you have a problem with resolved. They are very polite in doing so. As a sales rep. I know how critical it is to make sure every customer is satisfied. I can now say I am satisfied and happy with the service I am now getting. Heather More