Automax Del City - Service Center

I will continue to use Automax Hyundai as my service center because again the service was quick and outstanding and the customer service was awesome. Thanks center because again the service was quick and outstanding and the customer service was awesome. Thanks More

Stopped by yesterday to discuss a possible warranty issue, and it was quickly resolved to my satisfaction! Tyler was was the service rep that helped me. I was in and out in less than 10 minutes, and al issue, and it was quickly resolved to my satisfaction! Tyler was was the service rep that helped me. I was in and out in less than 10 minutes, and also received a service follow-up call from Tyler. Doesn't get any better than that... More

The service department was friendly . They explain things well . They check on me to see if anything was needed. It took a little longer so Offer to get to take me close by so I could get something to eat. well . They check on me to see if anything was needed. It took a little longer so Offer to get to take me close by so I could get something to eat. More

I got to my oil change appointment a little early (which was in the afternoon), and the service department had be in and out in about 30 mintues. was in the afternoon), and the service department had be in and out in about 30 mintues. More

I was extremely disappointed in my experience with their service department. I had brought my car in for repairs in October 2020 and a replacement part had to be ordered. The part did not come in until the service department. I had brought my car in for repairs in October 2020 and a replacement part had to be ordered. The part did not come in until the week of Christmas and the only communication I had with the service department was when I called them directly for updates, even when I was told by Paul that he would call me back in 10 minutes or the next day from when I had called. He never had the information I needed and put it off as he hadn't heard from the paint shop or was still waiting on parts to come in when it had been months since the process was started. When I was able to finally bring my car in for repairs, Paul claimed that he didn't realize I would be using my insurance to help cover the cost, even though I had given him my insurance card when the car had been brought in initially for a quote. When insurance had tried communicating directly with Paul on the day of repairs, he indicated to them that they would need to speak with me in order to obtain any kind of invoices or documentation of repairs made and that he would not provide that to them. I, then, had to get a copy of the invoice to send to insurance, which ended up taking an additional week, when the dealership should have cooperated with insurance from the beginning and talked with them directly. I will not be returning to this dealership for any kind of service on my Hyundai due to the poor experience that I had and would not recommend others to use them. More

Always treated with respect, Service department guys are great. When we leave our Vehicle with them we know it’s well taken care of . We always appreciate their hep. great. When we leave our Vehicle with them we know it’s well taken care of . We always appreciate their hep. More

I went in for the regularly scheduled oil change for proper maintenance. The work was done on time with no hassle. I appreciate the service managers as they take care of any issues and answer any ques proper maintenance. The work was done on time with no hassle. I appreciate the service managers as they take care of any issues and answer any questions. More

WORST DEALERSHIP EVER. Very bad at communication. Financing department is a joke. Received the incorrect GAP company information a dozen times after explaining to them that it’s not the right informa Financing department is a joke. Received the incorrect GAP company information a dozen times after explaining to them that it’s not the right information. After numerous phone calls was finally told that they use a different GAP insurance company. Glad my business with them is done. More

As usual, I took my GMC Canyon in for routine service. While there, they also checked my tires that looked good on the outside but were down to smooth on the inside. Good catch. They aligned the vehicle, While there, they also checked my tires that looked good on the outside but were down to smooth on the inside. Good catch. They aligned the vehicle, put a new set of tires on and got me back on the road. All employees are friendly, professional and helpful. This is a great place to go. More

I'm always treated with dignity and respect by everyone just like they expect to be treated. Everyone listen very well and always answer all my questions to my satisfaction. Everyone communicates very well just like they expect to be treated. Everyone listen very well and always answer all my questions to my satisfaction. Everyone communicates very well verbally and in writing. All customers are greeted with a smile on their face, treated like family and made as comfortable as possible. Everyone is professionals and very knowledgeable. I will always highly recommend Del City Auto Max Hyundai to all my relatives, friends and to everyone else. Hyundai does Superior Performance work and mainly Mr. Palin. More