Automax Del City

Best Car Buying Experience Yet!! My car buying experience at AutoMax - Del City has been my best experience with buying a car yet. I was initially hesistant to visit the dealership b My car buying experience at AutoMax - Del City has been my best experience with buying a car yet. I was initially hesistant to visit the dealership because I thought the deal being offered to me over the phone (both my trade-in price and new car price) was just to lure me onto their lot. It had to be too good to be true. However, this was not the case with AutoMax - Del City! Upon arriving on their lot, I was immediately approached by the three individuals that I had been working with over the phone and via text messages one after the other. GM, Ron Bowie was first. Sales manager, Doug Campbell was next, and then whom I dealt with directly, Lillian O'Kouri. Ron and Doug both checked in occasionally, but they let Lillian work her magic. Definitely a very friendly staff right from the start!! With Lillian, there was no messing around. After exchanging pleasantries, we immediately began walking the lot to enable her to find out EXACTLY what I wanted in my new car. What model, color, engine size, upgrades, etc.? She wanted all the fine details to assure that I was getting the new car that I wanted. Once I was able to decide on the specifics, Lillian immediately got to work to find me my new car. From there, the dealership began gathering the typical information needed to buy a car, and shortly after, I had the deal, better than what was promised to me over the phone, on paper sitting in front of me. I reviewed the deal thoroughly to ensure I wasn't missing something, signed it, and my new car was already enroute from their Norman dealership. There was no back and forth. No working backwards on what was initially promised. They made a promise and delivered on it. From here, Lillian did an amazing job explaining all the details, features, and benefits in my new Hyundai Sonata and how to use them. She also helped me register for their Bluelink service, which is an awesome service offered by Hyundai, and she even linked my iPhone to the bluetooth network before I drove off their lot. Overall, the customer service and follow through was superb. I had such a great experience that I am already considering buying my wife's car from Lillian sooner than we had planned. Go to AutoMax - Del City for all your new Hyundai needs and go see Lillian O'Kouri!! She was such great help and still continues to keep in touch!! More

2011 hyundai sonota The experience we had with this dealership and individuals was great! They worked hard to make sure we got the best vehicle and best price for our nee The experience we had with this dealership and individuals was great! They worked hard to make sure we got the best vehicle and best price for our needs. We will definitely be back to see them on any future purchases! More

Can't be beat I will follow these two sales associates wherever they go. Made my car buying experience the absolute best. Thank you so much. I actually had fun buy I will follow these two sales associates wherever they go. Made my car buying experience the absolute best. Thank you so much. I actually had fun buying my new car. More

hyundai santa fe 2014 Tom was a great salesman. Never felt liked I was being pushed into buying a car. Very knowledgeable and friendly. Would definitely buy from them again Tom was a great salesman. Never felt liked I was being pushed into buying a car. Very knowledgeable and friendly. Would definitely buy from them again. More

Great Job Cody Clark! Cody Clark was a great Salesman! He explained all of the features on the Santa Fe and the Tucson as I test drove both. I had a great experience car sh Cody Clark was a great Salesman! He explained all of the features on the Santa Fe and the Tucson as I test drove both. I had a great experience car shopping at Automax Hyundai with Cody Clark. I am looking forward to using their Service Dept. too. Susan Himes More

MILITARY and WOMEN Buyers You must see Lilian Kouri for you vehicle purchase. We have been to several Hyundai dealers in the OKC metro area and NO one was as friendly, carrying You must see Lilian Kouri for you vehicle purchase. We have been to several Hyundai dealers in the OKC metro area and NO one was as friendly, carrying and as attentive to our needs as Lilian at AutoMax Hyundai. We located the dealer through USAA and the process couldn’t have been simpler. We wanted to trade a vehicle that we didn’t enjoy after we purchased it (different manufacture and we were upside down and knew it). We knew what our trade was worth and knew what vehicle we wanted, with the total price in mind that we would pay with negative equity. Other dealers offered insulting trade offers and felt they had us over a barrel. We told AutoMax what we thought was fair for the trade and vehicle purchase and they agreed. My wife and I were both Military and would highly recommend them to all service members at Tinker or surrounding area. Also, my wife handled everything by herself while I was at work. No one tried to bully her and trick her into some nonsense. If you want a GREAT deal and want to be treated like you should be treated go to AutoMax and ask for Lilian Kouri!!! More

Terrible Experience I purchased a car from Auto Max located in Del City less than a month ago. During our deal I spoke with Doug Campbell who said they would pay for Tax I purchased a car from Auto Max located in Del City less than a month ago. During our deal I spoke with Doug Campbell who said they would pay for Tax tags and title or at least said an 800 dollar check would be in the mail by Friday 4/18/2014. It is now Tuesday 4/29/2014. I called to see where my check was and after waiting on hold for 30 minutes I was finally put through to Doug who bluntly said you are a owner we don't do take backs this is a done deal, you should have made a better deal, get over it, and then actually hung up on me. He lied to me about the check I would be receiving and manipulated us into believing he was paying for the tax tags and title to simply get me out of there. I-240 dealer offered a 200 dollar better deal but we took del-city instead because of the convenience and because of our initial sales man Reggie. If the company will go back and review the conversation held on 4/29/2014 between 7-7:30pm they will hear first hand on how their sales manager represents them and himself. More

Poor Service Work I took my Hyundai Santa Fe that I purchased at that location about a year and a half ago for a standard oil change. Once I got home, there was a large I took my Hyundai Santa Fe that I purchased at that location about a year and a half ago for a standard oil change. Once I got home, there was a large oil puddle in my drive way, they forgot to tighten the oil drain plug. I called to have them fix it, which they did and offered me two free oil changes. I recently took them up on that and had them align my tires and rotate them as well. Three of the five lugs on the front right tire were loosened with my hand, two of the five were loosened with my hand on the driver side. I hand tightened them down to drive it back to the store to have it fixed. Danny, the general manager was extremely helpful providing me with a loaner for the night since the service department was closed. The following morning Kendall from the service department called saying my car was ready for pick up and they offered a $40 refund for the issues with the car back onto the card they had swiped, they claimed they had all my account info and didn't need my card for that transaction. I waited approximately a week and called them to check on the refund because there was no deposit. I talked with Kendall from services and Jay the service manager about my refund, which I was then informed "It was an in store credit, and frankly a good will gesture since I received the service I requested". When asked for a corporate number or higher manager I was told by Jay that "he was it and that he did not have to provide that to me, and it was up to me to use that in store credit if I came back or not". Quote from one of their employees " I am embarressed to work for a company who's quality of work put your family's lives in danger." The sales department at this establishment was quite an exceptional experience, however being a single mother and active military member, I would not trust anyone from there service department to work on mine or anyone's car for that matter. There are better car service places in Del City/Mid West City, please look around before taking your vehicle here. So far I've had a 2 of 2 horrible and dangerous experience, it's not worth dealing with their poor customer service to remedy their mistakes. More