Automax Atlanta
Lilburn, GA
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Automax made my experience easy! I purchased my 2011 Lexus IS 250 just over 2 weeks ago at Automax and had a great experience. I had been shopping around for this model car at the dea I purchased my 2011 Lexus IS 250 just over 2 weeks ago at Automax and had a great experience. I had been shopping around for this model car at the dealers in town and at Carmax, and even test drove a few elsewhere. My search brought me to Automax because I couldn't find the color combination I wanted anywhere else. I came across Automax through my online searching and found the car I was looking for, as well as a killer price. I live in downtown Atlanta, so Lilburn seemed like a hike, but really not much further than any other dealership. I do a lot of research before buying a car, and this car, and it's history was right on par with what I wanted to buy. I called and spoke to Stanley the day before I stopped by, and he was ready for me the next day when I came to test drive the car I found online. I didn't feel any pressure whatsoever, and the finance experience with Anna was great, she is so sweet. During and after the purchase of the car, I have to say that Stanley really followed through with what he said he was going to do, and I truly appreciated that. Also I have to give a heads up to the woman that works on titles, I called a few times and she was always friendly and ready to answer my questions. This is not a gold lined Lexus dealership with a snobby staff, but Automax is certainly worth it's weight in gold. Ps, I absolutely love my car, just make sure you do your research beforehand. The only reason I didn't give all 5 stars across the board is because I didn't get an answer to an email I sent, so there is always room for improvement. More
Look Closer I recently bought a car from Automax and I am pleased with my purchase.However that being said, when I originally called about the car, I was told by I recently bought a car from Automax and I am pleased with my purchase.However that being said, when I originally called about the car, I was told by Stan, that the car was in good condition, everything worked,and the only blemish was the fading of the paint. When I arrived at the dealership, I noticed a 16 inch piece of door molding that was missing. I asked and received a shrug. Later driving the car home, I learned that the speedo and tach did not work. The check engine light was on, radio and passenger power window did not work.and a damaged battery was placed in the car. I would go back to Automax, however I would be more diligent in assessing my purchase. Scott Prescott More
Good experience Bought a used 2012 Hyundai genesis from automax. Worked with Alex and Omar who were genuine people and friendly, after negotiations of course. They di Bought a used 2012 Hyundai genesis from automax. Worked with Alex and Omar who were genuine people and friendly, after negotiations of course. They did what they could to make the deal happen. Definitely would recommend this dealership. More
Car purchase with Character I bought a 2012 Honda Odessey for my wife and Alex was tremendous at walking me through each car, telling me all the specs and even pulling each car i I bought a 2012 Honda Odessey for my wife and Alex was tremendous at walking me through each car, telling me all the specs and even pulling each car into the sun, he also mention that one of the cars had a fender bender, which I thought was exteremly honest.I would not have known, he also washed the car himself as the detailer had went home for the night and he wanted car to look nice as I was surprizing my wife..class act Alex is. Omar was great at getting me an amazing interest rate, and working fairly with me on my trade in even after the deal the was done, I had signed all the paper work and was leaving when Omar found me another bank that would do it for 1% less,, LET ME BE CLEAR... deal was done, paperwork signed, I was leaving, he didnt have to start over (on his day off) to save me a few dollars but he did period.. Character Jeff Farr More
It's like they already knew me.. I was searching for my car for several months, visited six dealerships in person to get my car appraised, and to test drive my (future) vehicle. None I was searching for my car for several months, visited six dealerships in person to get my car appraised, and to test drive my (future) vehicle. None were the color I wanted. I randomly happened to check cars.com one last time before I made a trip out of state. I believe Allah provides, when your heart is pure. The car I wanted in the rare color I wanted, with super low mileage, in excellent condition, and it was the upgraded model for the same price. They beat out CarMax trade in value just to help me get the car. The only thing that kept it from a perfect rating, was my OCD in cleanliness. I would have liked to see the car be a little cleaner. Then again, they just put the car up the day before I visited. But hey it wouldn't be a helpful review without some way to improve! And it's honest! Not only would I do business again, I will be calling for their advice on keeping the car in mint condition because they know what they're doing, at least for my car! More
Great Experience Annette Wiggins was great, very friendly and knowledgeable ! There were many quality vehicles to choose from. The manager/owner gave us a good price Annette Wiggins was great, very friendly and knowledgeable ! There were many quality vehicles to choose from. The manager/owner gave us a good price on trade the first time, we did not have to haggle over the amount. The financing was quick, Anna did a great job! Great experience! If you are looking for a late model used auto I highly recommend this dealership! More
Dishonest, Untrustworthy, and Corrupt I initially wrote a nice review about Automax Atlanta and Alex Lakhani until I had to deal with him a second time. I purchased a 2012 Honda Accord in I initially wrote a nice review about Automax Atlanta and Alex Lakhani until I had to deal with him a second time. I purchased a 2012 Honda Accord in March 2015. The car had under 20K miles and I was repeatedly told by Alex Lakhani that the vehicle was still under warranty. This warranty was a concern of mine because I pointed out to Alex on several occasions that the rear seat/trunk pass through was broken. Alex told me that I could easily go to a Honda dealership and get it fixed because the car was under warranty. I didn't receive a reduction in the purchase price. Now June, I went to the Honda dealership in Gwinnett a few weeks ago to get the oil changed and fix the rear seat/trunk pass through. I learned that not only was the rear seat/trunk pass through broken, but the folding rear seat was not locking into place. I was also told that the warranty on the car expired in December 2014. I had to pay for the repairs. When I confronted Alex about his lies, he proved to me that he was dealing with simple logic by stating that the warranty does not run until the model year (2012), not before. Knowing that my logic is far superior to Alex, I know that the warranty begins to run when the car is originally purchased and that is is plausible that my 2012 car was sold to its first owner in 2011. Its more than plausible that the car was sold to the first owner in 2011 and the warrant expired in 2014. In addition, the car did not pass the emissions test on the date of purchase. I had to paid for a second emissions test a few days later (in March) with the promise from Alex that I would be reimbursed. The car passed the second emissions and I was told by Alex that the report was on its way to the Georgia Department of Revenue for my tag. I did not receive my reimbursement until May, and that was after I called to inquire. Furthermore, I did not receive my tag until the expiration date because no one from Automax bothered to call and let me know that my tag was ready for pick up. The moral of the story is review the vehicle's title history, not Carfax, before you purchase the car. Don't ever trust a car salesman, especially Alex Lakhani, and don't shop at Automax Atlanta. The car runs well and I enjoy it, but I must give all of the credit to Honda. Thank you for nothing Alex. More
Great experience We had a wonderful experience with Lakeeem. He was friendly and knowledgeable and the dealership had many options to choose from. We are very happy We had a wonderful experience with Lakeeem. He was friendly and knowledgeable and the dealership had many options to choose from. We are very happy customers. Would highly recommend Lakeem and Automax! More
Great car buying Experience Professional service in every area ... Quality car, Great deal. Stanley, my committed salesman delivered my new car to my home on his day off. The exp Professional service in every area ... Quality car, Great deal. Stanley, my committed salesman delivered my new car to my home on his day off. The experience was very pleasing and I am recommending this dealership and salesman to others. Thank you Automax Atlanta team and a special thanks to Stanley Lalani. Alonzo More
QUICK AND PROFESSIONAL SERVICE My experience vehicle searching ended with Lakeem Jackson once he asked what type of vehicle I'm searching for! From that point on, his dealer knowled My experience vehicle searching ended with Lakeem Jackson once he asked what type of vehicle I'm searching for! From that point on, his dealer knowledge and sincere concern for me as his customer was second to none! He gave me options and alternatives to what I needed which sparked my interest in the inventory on the lot and made me want to stay until I found exactly what suited me and my family! Extremely friendly and professional. I hereby rate Automax and Lakeem...5 stars! Thanks for all that you do! More