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Automax Atlanta
Lilburn, GA
554 Reviews
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Showing 554 reviews
January 26, 2016
Very good experience Met with sells rep Annette Wiggins, chose the car and did the paperwork within an hour. Would use this company again. Everyone was very professional a Met with sells rep Annette Wiggins, chose the car and did the paperwork within an hour. Would use this company again. Everyone was very professional and respected my time. Purchased a 2014 Hyundai Equus , hope the Hyundai experience is as pleasurable. More
by mrmosley517
Employees Worked With
ANNETTE WIGGINS
January 10, 2016
Quick and easy transaction !! Found our new Lexus IS250 online - called and dealt with Alex. Alex was super. Drove over 150 miles on a Saturday to complete the deal. Car was EXACT Found our new Lexus IS250 online - called and dealt with Alex. Alex was super. Drove over 150 miles on a Saturday to complete the deal. Car was EXACTLY as described. Was at the dealer for about an hour and a half. Completed the transaction and drove the car back home that day. The entire process was rather quick and easy. I would have NO PROBLEM recommending AutoMax of Atlanta! Deal with Alex, he was awesome! More
by Cbrasher71
Employees Worked With
Alex Lakhani
January 10, 2016
Great experience! I just bought a 2013 Toyota Camry from Automax, and I was pleasantly surprised how painless and pleasant the experience was. I found them through USAA I just bought a 2013 Toyota Camry from Automax, and I was pleasantly surprised how painless and pleasant the experience was. I found them through USAA, so I already had a degree of trust from the beginning. Although unwilling to negotiate on the price, I feel that they gave me a fair deal for my trade-ins, and the car I bought was already priced very competitively from the shopping I had done through the USAA car buying service. Only reason I give four instead of five stars is because they seem a bit disorganized. I was bounced around between several sales people, including the sales manager, so I never was clear on who I needed to talk to. Their parking lot also has way too many cars, making it difficult to get in and out. I understand they will be expanding soon, so this should be fixed then. Overall, Annette, Omar, Alex, and a few others treated me well and made the process as stress-free as possible. I recommend this dealership to anyone looking for a quality used car at a good price. More
by NewCamry
Employees Worked With
Alex Lakhani, Omar Qureshi, ANNETTE WIGGINS
January 09, 2016
Purchased Toyota Siena xle I am really happy with the decision. Customer friendly team. Buying process including finance paper work was very smooth and quick. I recommend this d I am really happy with the decision. Customer friendly team. Buying process including finance paper work was very smooth and quick. I recommend this dealer to others. More
by Mamidalareviewtoyotaxle
Employees Worked With
Omar Qureshi
January 08, 2016
Extremely Satisfied My experience at AutoMax Atlanta was great. Alex in sales was very helpful. I saw a car on line and was able to go into the store and purchase it w My experience at AutoMax Atlanta was great. Alex in sales was very helpful. I saw a car on line and was able to go into the store and purchase it with no issues. The process was very quick and painless. I would recommend this dealership and Alex to others. More
by Alynne
Employees Worked With
Alex Lakhani, JOEL HAMILTON
December 30, 2015
Helpful My experience at AutoMax Atlanta was outstanding. The two people that helped me out the most was Annette Wiggins and Stanley. If it wasn't for them I My experience at AutoMax Atlanta was outstanding. The two people that helped me out the most was Annette Wiggins and Stanley. If it wasn't for them I wouldn't even have my brand new car!!!! More
by Cargirl, Tasha123
Employees Worked With
Stanley Lalani, ANNETTE WIGGINS
December 29, 2015
NOT SATISFIED!!!!!!! My wife and I visited Automaxx to look at a Toyota Sienna that we saw on the website. We came on a Sunday afternoon and met with Alex who asked Sean t My wife and I visited Automaxx to look at a Toyota Sienna that we saw on the website. We came on a Sunday afternoon and met with Alex who asked Sean to help (great guy). We test drove the van and I noticed a few things wrong with it (missing antenna, cracked taillight, and tire pressure monitor light on). Once I mentioned these things to Alex he informed me that we could bring the vehicle back within 30 days to fix ANY problem that we found and the dealership would make repairs. I returned two days later ready to negotiate when I noticed a "dealer service fee" of $599.00 that was not included in the advertised price of the vehicle. I mentioned this to Alex and told him that according to law the dealer fee must be already included into the advertised price. After getting this situated I came by ready to sign the papers and looking for Alex but was told by Omar that he no longer works at the dealership and that he would assist us. I asked about the missing antenna, cracked taillight, and the tire pressure monitor light and he said that Alex did not order the parts however he would order the parts if I gave him a good review on the internet which I agreed. When antenna and taillight arrived I waited two more weeks to see if anything else was wrong with the van when my wife called me and told me about a loud grinding noise that the van was making and was afraid to drive it. That evening I drove the van and heard the loud noise so the next day I took it back to the dealership and spoke to Sean who called the mechanic and told him about the noise that it was making who diagnosed the problem as bad brakes and rotors without driving it. Omar came in, we told him about the problem. He stated that it was a used car and we bought the car as-is. I told him that Alex promised that we had had 30 days to bring the car back for repairs but Omar stated "I cant control what the salesmen say to make a sale" but shortly after a heated discussion on the salesfloor he agreed to repair the brakes and rotors again asking for a good review on the internet. Once my wife picked up the van and began to drive she noticed the noise was still there so she quickly returned to the dealership which is when Omar decided to drive it himself. After driving the van Omar said that it was a bad wheel bearing which was covered under the factory warranty then offered the number to his mechanic if Toyota wouldnt cover it.The next day I called Toyota who informed me that the factory warranty expires after 36,000 miles. Needless to say I had to pay to get the repairs done, the antenna was only 2 inches long and had no reception, and the tire monitor light is still on. More
by disappointed dan
Employees Worked With
Alex Lakhani, Omar Qureshi
December 16, 2015
Awesome Service!!! This was the absolute smoothest car buying experience I've had. Alex (sales) and Stanley (finance) were terrific. We knew that we would have to buy a This was the absolute smoothest car buying experience I've had. Alex (sales) and Stanley (finance) were terrific. We knew that we would have to buy a new car soon when we stopped in here. We weren't actually planning on buying that day, but Alex and Stanley made it easy for us. We left with the vehicle that I really wanted. There was no pressure. Everyone was extremely helpful and pleasant. I would definitely buy from them again and would highly recommend to anyone looking for a like new "off lease" vehicle. They seem to only sell good, reliable cars. More
by Santiagofamily
Employees Worked With
Alex Lakhani, Stanley Lalani
December 01, 2015
Does not pay off trade-ins. BEWARE! I purchased a car from Automax Atlanta on November 7th. They still haven't paid off my trade. I have contacted them without result. My previous financ I purchased a car from Automax Atlanta on November 7th. They still haven't paid off my trade. I have contacted them without result. My previous finance company hasn't heard anything from them nor have they received the payoff. Shady dealership. More
by Disappointed car shopper
Employees Worked With
Alex Lakhani, Omar Qureshi
November 22, 2015
STAY AWAY!! My husband and I came to this dealership with a particular vehicle in min. At this location they had two that was available for purchase. I asked if w My husband and I came to this dealership with a particular vehicle in min. At this location they had two that was available for purchase. I asked if we couldve test drove vehicles and I was assured that I can. My husband test drove one and then we requested the keys for the other vehicle. I was told that I wasnt unable to test drive the other vehicle until I filled out a credit application. The Sales Manager and his assistant tried to assure me that it wont affect my credit score and also it was just to tell them what they can offer my family, which was a complete lie, running your credit ALWAYS affects your credit score. Well, I guess I looked that stupid. These people are hypocrites. I wont recommend them to anyone. Especially the sales manager, he's FULL of crap. I never knew that there was a law against me test driving a vehicle prior to doing a credit application. People beware, Stay away from this place. More
by SKy91
Employees Worked With
Omar Qureshi
