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Automax Atlanta
Lilburn, GA
556 Reviews
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Showing 556 reviews
April 04, 2016
Excellent service and follow through I gave Jeorge Guerrero at Automax a review about 2 or three months ago concerning the very fine service that I received when I bought a Toyota Sienna I gave Jeorge Guerrero at Automax a review about 2 or three months ago concerning the very fine service that I received when I bought a Toyota Sienna there. Just in case you did not read my earlier review, the service was just great and I got the very best deal on my Toyota. The price was below market and they took my old 4Runner as a trade-in and gave me a very good price on it as well About one week after I bought the Sienna, I noticed that it did not have a console between the front seats. I mentioned this missing item to Jeorge Guerrero (who was my salesman) and he said that he would see if he could find one for me. I really didn’t expect him to get a console for me because I looked the vehicle over with some degree of scrutiny and also drove it and I loved it…it was beautiful. I bought it as it was and Automax was not legally or morally obligated to provide me with a console. Would you believe that Jeorge told me about one week later that he had a console for me, and I did not have to pay for it? That is exactly what happened. I was ecstatic! Even a used console would have been $400. I did not mean to write such a long review because I like for the reviews that I read to be brief and to the point. But, I could not convey the high amount of satisfaction and good feeling that I was left with concerning my experiences with Automax. Jeorge could not have gotten a console for me afer the sale without the approval of Automax. But Jeorge was the catalyst. I had gone to a number of car dealers but none had as many fine beautiful vehicles that Automax had. I don’t buy new vehicles because of the immediate depreciation in value when you sign the papers and drive it off the lot. I am definitely going to look at Automax when I need my next vehicle because of the first class treatment I received. More
by EJ2000
Employees Worked With
JEORGE GUERRERO
April 02, 2016
Good customer service. Excellent team! Im a happy customer they even got us better rate than what we got from another dealership we will shop again And recommendations to friends and family they even got us better rate than what we got from another dealership we will shop again And recommendations to friends and family More
by Lexus 2013
Employees Worked With
Ibrahim, Omar Qureshi
March 29, 2016
Annette is amazing! I had no issue finding the car I wanted at the price I wanted. She was awesome, very friendly, not pushy, and had no problem helping me with anything I had no issue finding the car I wanted at the price I wanted. She was awesome, very friendly, not pushy, and had no problem helping me with anything I asked. Next car I buy I will be visiting her again and would recommend her to anyone! More
by Ajohnson1123
Employees Worked With
ANNETTE WIGGINS
March 04, 2016
AutoMax has not delivered on what they said they owe me. I purchased a truck from AutoMax on February 9. As part of the deal they agreed to provide and install running boards on the truck. I was told that it I purchased a truck from AutoMax on February 9. As part of the deal they agreed to provide and install running boards on the truck. I was told that it would take a week or so to get the running boards in and an hour for them to install them in their shop. As of March 4, I still don't have the running board or know anything about when or if they will deliver on what they owe me. Two phone calls and a fax to them have not resulted in an answer. The we owe your form they gave me when I bought the truck said that they owe me "nothing but great customer service and running boards". As of today they have not not delivered what they said they owe me. More
by theyoweme
Employees Worked With
Omar Qureshi, JOEL HAMILTON
March 01, 2016
Couldn't have been better From the instant i walked up and shook hands with Jorge , to the second I walked out with my new car , the experience was great. Very friendly, and ne From the instant i walked up and shook hands with Jorge , to the second I walked out with my new car , the experience was great. Very friendly, and never did he pressure me to buy the car . I am very pleased with the deal we worked out , and I will definatly be coming back in the future . Great place , and great salesman. Highly recommended . More
by 2001bmw
Employees Worked With
JEORGE GUERRERO
February 20, 2016
One of The Best Auto Buying Experiences Ever George is the salesman that I worked with. He guided me to the exact vehicle I wanted. He wasn't pushy like car salesmen generally are. He was inte George is the salesman that I worked with. He guided me to the exact vehicle I wanted. He wasn't pushy like car salesmen generally are. He was interested in what I wanted to buy and not what he wanted to sell me. I always turn off when I encounter pushy salesmen, and he was not one of them. He was courteous, congenial, helpful and professional. He even helped me to transfer all my junk from my old vehicle to the new one that I purchased. And by the way, Automax had an excellent selection of very fine clean vehicles. More
by ejoyner
Employees Worked With
JEORGE GUERRERO
February 17, 2016
Bought 2 cars from Automax My wife still loves her 2012 Honda Odyssey Touring Elite bought over a year ago and I love my 2014 Lexus IS 250 Fsport. I received a great deal on bo My wife still loves her 2012 Honda Odyssey Touring Elite bought over a year ago and I love my 2014 Lexus IS 250 Fsport. I received a great deal on both cars and have been extremely satisfied. There were a few minor issues with each purchase that were VERY quickly handled without a problem by the dealership even after the purchase was completed. This dealership still treats you like a valued customer even after the purchase is completed making you feel safe and valued as an owner.....hence my return and repeat purchase. My salesman Jorge Jimenez and his boss Omar were courteous and very matter of fact in dealing with me with ZERO high pressure sales tactics and again......standing behind their cars and products and making me feel secure even after my purchase was complete. Thank you Automax for 2 FABULOUS cars. Also, I traded a car in on BOTH occasions and was completely satisfied with the trade in as well. Again, excellent service. More
by f22boy
Employees Worked With
Jorge Jimenez, Omar Qureshi
February 11, 2016
Deception, Lies, and Customer-Last We were deceived and lied to by this dealer to sell us a car. On first calling the dealership about and internet-advertised car, I was told the car We were deceived and lied to by this dealer to sell us a car. On first calling the dealership about and internet-advertised car, I was told the car was an off-lease car with no issues. After negotiating a sales price, my wife traveled the 3 hours to purchase. During the purchase they kept saying they just couldn't print out the CarFax. When she saw the 1st page on the salesperson's computer screen showing an Accident indicator, he said "the" incident was probably just a fender bender. She noted some scratches on the windshield and was offered $100 as compensation. However, when she presented the check to pay, they said the price was higher than what was agreed, so took part of the $100 to cover that!. With paperwork already signed, she left with the info folder and came home. When we looked at the carfax that had been included we noted that the car was a repossession, not a lease! And, there were 3 accidents instead of "the" one. We contacted the dealer first thing the next day. We wanted to simply return the car. They told us they could easily sell it anyhow when we were negotiating. However, they refused. To quote their sales manager "You do you due diligence before buying the car". Is due diligence not asking questions about the car and expecting a business to tell the truth. I would not trust this dealership as a source for even a floormat for my car. More
by LaneManor
Employees Worked With
Omar Qureshi
February 04, 2016
Great Customer Service! I worked with the Automax team, Omar and Jeorge Guerrero and both are rock star salesman! I'd recommend Automax in the future for anyone's next car b I worked with the Automax team, Omar and Jeorge Guerrero and both are rock star salesman! I'd recommend Automax in the future for anyone's next car buying experience. I'm a true customer, who got a great deal on a practically new Honda, with no pressure sales tactics. The team stayed late to help us get what we wanted for our trade in and get all our paper work and numbers worked out. Awesome, would definitely recommend again! More
by boogilow
Employees Worked With
Omar Qureshi, JEORGE GUERRERO
February 01, 2016
Excellent and Quality Service!!! I have never met a more patient and kinder Salesman, than Jeorge. The service he provided to me and my family was truly outstanding. Despite my indeci I have never met a more patient and kinder Salesman, than Jeorge. The service he provided to me and my family was truly outstanding. Despite my indecisiveness, Jeorge remained patient and calm and showed me every car I wanted to see with a smile. I would recommend this dealership not only for the quality cars they have but for the exceptional service they offer. Thank you Automax Family! More
by dsteverson
Employees Worked With
Ray, JEORGE GUERRERO
