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Automax Atlanta
Lilburn, GA
554 Reviews
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Showing 554 reviews
March 29, 2016
Annette is amazing! I had no issue finding the car I wanted at the price I wanted. She was awesome, very friendly, not pushy, and had no problem helping me with anything I had no issue finding the car I wanted at the price I wanted. She was awesome, very friendly, not pushy, and had no problem helping me with anything I asked. Next car I buy I will be visiting her again and would recommend her to anyone! More
by Ajohnson1123
Employees Worked With
ANNETTE WIGGINS
March 04, 2016
AutoMax has not delivered on what they said they owe me. I purchased a truck from AutoMax on February 9. As part of the deal they agreed to provide and install running boards on the truck. I was told that it I purchased a truck from AutoMax on February 9. As part of the deal they agreed to provide and install running boards on the truck. I was told that it would take a week or so to get the running boards in and an hour for them to install them in their shop. As of March 4, I still don't have the running board or know anything about when or if they will deliver on what they owe me. Two phone calls and a fax to them have not resulted in an answer. The we owe your form they gave me when I bought the truck said that they owe me "nothing but great customer service and running boards". As of today they have not not delivered what they said they owe me. More
by theyoweme
Employees Worked With
Omar Qureshi, JOEL HAMILTON
March 01, 2016
Couldn't have been better From the instant i walked up and shook hands with Jorge , to the second I walked out with my new car , the experience was great. Very friendly, and ne From the instant i walked up and shook hands with Jorge , to the second I walked out with my new car , the experience was great. Very friendly, and never did he pressure me to buy the car . I am very pleased with the deal we worked out , and I will definatly be coming back in the future . Great place , and great salesman. Highly recommended . More
by 2001bmw
Employees Worked With
JEORGE GUERRERO
February 20, 2016
One of The Best Auto Buying Experiences Ever George is the salesman that I worked with. He guided me to the exact vehicle I wanted. He wasn't pushy like car salesmen generally are. He was inte George is the salesman that I worked with. He guided me to the exact vehicle I wanted. He wasn't pushy like car salesmen generally are. He was interested in what I wanted to buy and not what he wanted to sell me. I always turn off when I encounter pushy salesmen, and he was not one of them. He was courteous, congenial, helpful and professional. He even helped me to transfer all my junk from my old vehicle to the new one that I purchased. And by the way, Automax had an excellent selection of very fine clean vehicles. More
by ejoyner
Employees Worked With
JEORGE GUERRERO
February 17, 2016
Bought 2 cars from Automax My wife still loves her 2012 Honda Odyssey Touring Elite bought over a year ago and I love my 2014 Lexus IS 250 Fsport. I received a great deal on bo My wife still loves her 2012 Honda Odyssey Touring Elite bought over a year ago and I love my 2014 Lexus IS 250 Fsport. I received a great deal on both cars and have been extremely satisfied. There were a few minor issues with each purchase that were VERY quickly handled without a problem by the dealership even after the purchase was completed. This dealership still treats you like a valued customer even after the purchase is completed making you feel safe and valued as an owner.....hence my return and repeat purchase. My salesman Jorge Jimenez and his boss Omar were courteous and very matter of fact in dealing with me with ZERO high pressure sales tactics and again......standing behind their cars and products and making me feel secure even after my purchase was complete. Thank you Automax for 2 FABULOUS cars. Also, I traded a car in on BOTH occasions and was completely satisfied with the trade in as well. Again, excellent service. More
by f22boy
Employees Worked With
Jorge Jimenez, Omar Qureshi
February 11, 2016
Deception, Lies, and Customer-Last We were deceived and lied to by this dealer to sell us a car. On first calling the dealership about and internet-advertised car, I was told the car We were deceived and lied to by this dealer to sell us a car. On first calling the dealership about and internet-advertised car, I was told the car was an off-lease car with no issues. After negotiating a sales price, my wife traveled the 3 hours to purchase. During the purchase they kept saying they just couldn't print out the CarFax. When she saw the 1st page on the salesperson's computer screen showing an Accident indicator, he said "the" incident was probably just a fender bender. She noted some scratches on the windshield and was offered $100 as compensation. However, when she presented the check to pay, they said the price was higher than what was agreed, so took part of the $100 to cover that!. With paperwork already signed, she left with the info folder and came home. When we looked at the carfax that had been included we noted that the car was a repossession, not a lease! And, there were 3 accidents instead of "the" one. We contacted the dealer first thing the next day. We wanted to simply return the car. They told us they could easily sell it anyhow when we were negotiating. However, they refused. To quote their sales manager "You do you due diligence before buying the car". Is due diligence not asking questions about the car and expecting a business to tell the truth. I would not trust this dealership as a source for even a floormat for my car. More
by LaneManor
Employees Worked With
Omar Qureshi
February 04, 2016
Great Customer Service! I worked with the Automax team, Omar and Jeorge Guerrero and both are rock star salesman! I'd recommend Automax in the future for anyone's next car b I worked with the Automax team, Omar and Jeorge Guerrero and both are rock star salesman! I'd recommend Automax in the future for anyone's next car buying experience. I'm a true customer, who got a great deal on a practically new Honda, with no pressure sales tactics. The team stayed late to help us get what we wanted for our trade in and get all our paper work and numbers worked out. Awesome, would definitely recommend again! More
by boogilow
Employees Worked With
Omar Qureshi, JEORGE GUERRERO
February 01, 2016
Excellent and Quality Service!!! I have never met a more patient and kinder Salesman, than Jeorge. The service he provided to me and my family was truly outstanding. Despite my indeci I have never met a more patient and kinder Salesman, than Jeorge. The service he provided to me and my family was truly outstanding. Despite my indecisiveness, Jeorge remained patient and calm and showed me every car I wanted to see with a smile. I would recommend this dealership not only for the quality cars they have but for the exceptional service they offer. Thank you Automax Family! More
by dsteverson
Employees Worked With
Ray, JEORGE GUERRERO
January 30, 2016
Excellent service I was sold my car by Savil Melendez and he did a great job selling me my Jeep Grand Cherokee. He never put any type of pressure on us to buy the car a I was sold my car by Savil Melendez and he did a great job selling me my Jeep Grand Cherokee. He never put any type of pressure on us to buy the car and was very informative when it came to knowing about the vehicle. He is a very skilled salesmen that has a bright future in the car industry. More
by tosaigbo
Employees Worked With
Savil Melendez
January 29, 2016
Unorganized/ Dishonest Lakeem is the worst sales associate on this planet. Very unorganized and never returns calls. Omar (manager) is very friendly however this company is Lakeem is the worst sales associate on this planet. Very unorganized and never returns calls. Omar (manager) is very friendly however this company is very dishonest. During the sale I requested a spare key. The company insisted that I would have it prior to leaving. I drove to NC to find out the spare key was a completely different key. A key for another vehicle. I mailed the incorrect key back and was told I would be receiving the correct key. It has been over 3 weeks and still no spare key. I have called a numerous of times. Finally, Lakeem stated we never had a spare key. Apparently the keys they have are associated with the wrong VIN number. Be aware of this company and there shenanigans! More
by Chanel Thomas
Employees Worked With
Lakeem Jackson, Omar Qureshi
