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Automax Atlanta
Lilburn, GA
554 Reviews
This rating includes all dealership reviews, with more weight given to recent reviews.
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Showing 554 reviews
August 19, 2016
No After Sale Service Good luck on getting any repairs done after you drive it off the lot. Lots of talk but nothing gets done. The "We Owe You" work order they give you f Good luck on getting any repairs done after you drive it off the lot. Lots of talk but nothing gets done. The "We Owe You" work order they give you for anything that needs to get done to the car after the sale is just that, "We OWE You". More
by ARS
Employees Worked With
ANNETTE WIGGINS , RAY ELLIS
August 06, 2016
Lied to about price and financing Price change from the internet and financing rates changed as well from from conversation to the time we tried to purchase . Not a great way to run a Price change from the internet and financing rates changed as well from from conversation to the time we tried to purchase . Not a great way to run a business what's so ever. Never buy from dishonest dealerships bottom line. More
by Kim3069
Employees Worked With
Grant
July 31, 2016
Worst car buying expieren even ever Bought a 2014 Kia from Monica.was told the car would be delivered sat. It's sun and just found out the car may be here tue. How am I supposed to get Bought a 2014 Kia from Monica.was told the car would be delivered sat. It's sun and just found out the car may be here tue. How am I supposed to get work at 5am Monday? They don't keep their word and price the same vehicles differnt prices on differnt website More
by Chad colloet
Employees Worked With
The manager, Monica Woodard
July 24, 2016
Most pleasant car buying experience! I found the exact car I had been looking for online. After speaking with Annette to confirm it was still available, we made the drive from Charlotte, I found the exact car I had been looking for online. After speaking with Annette to confirm it was still available, we made the drive from Charlotte, NC. The moment we pulled onto the lot, we were greeted with enthusiasm. The car I was interested in was waiting for a test drive. Annette was an amazing sales person, and Ray and Roger worked with us quickly to ensure our financial requests were met. Start to finish, they had us back on the road in less than an hour and a half. Well worth the drive, and will definitely work with them in the future! More
by drgabriel
Employees Worked With
Roger, ANNETTE WIGGINS , RAY ELLIS
July 23, 2016
wasted 2 hours driving to see a truck truck was rusted out, Ray didn't tell me that on the phone. I wasted 2 hours driving in heavy traffic. I asked the sales manager to review the truck p truck was rusted out, Ray didn't tell me that on the phone. I wasted 2 hours driving in heavy traffic. I asked the sales manager to review the truck prior to me driving there. tried to state the rust wasn't big deal. More
by leroy12
Employees Worked With
ANNETTE WIGGINS
July 21, 2016
Don't fulfill their part of the contract This dealer tried to take advantage of my daughter. They did not do the things they agreed to do then threatened my daughter with a felony if she stop This dealer tried to take advantage of my daughter. They did not do the things they agreed to do then threatened my daughter with a felony if she stopped payment on the check. She never took possession of the car. They are big BULLIES!!! More
by Veryunhappy
Employees Worked With
Mike
July 14, 2016
Short and sweet Was in need of car fast and looked online for a VERY specific car when Automax Atlanta popped up. Saw their listings and prices so I went to the follo Was in need of car fast and looked online for a VERY specific car when Automax Atlanta popped up. Saw their listings and prices so I went to the following morning; got me in a car in a time sensible fashion with GREAT service. Jesse the manager (I presume) was great and so was Sherrice who both helped me with a trade-in and purchase. They take care of you even after you buy a car which goes long ways in today's world! Definitely worth a visit! More
by SergioWalle
Employees Worked With
Sherrice, Jesse and Mike
July 09, 2016
Extremely Dishonest Dealership Friday afternoon I negotiated a purchase price with Annette. I called her Saturday morning to confirm the purchase and tell her of my plans to pickup Friday afternoon I negotiated a purchase price with Annette. I called her Saturday morning to confirm the purchase and tell her of my plans to pickup the vehicle. I was asked to provide a copy of my drivers license by text / email, and I did so immediately. I was told that the finance department would call me for a deposit and would immediately begin the required paperwork, and that the vehicle would be removed from the lot and considered sold (a sold sign would be placed on it). I left immediately for my 2 hour ride to the dealership. One hour and 15 minutes into my trip, I had not yet received a call concerning the deposit. I called Annette to "check in" and to tell her my estimated time of arrival. At that time I was told that the vehicle had already been sold. I would believe nothing that you are told by Annette or the Manager, Jesse. This is certainly no way to run a business. More
by JohnB
Employees Worked With
Jesse Askew, ANNETTE WIGGINS
July 08, 2016
Accused of lying after being lied to I purchased a 2013 Hyundai from this place. Me and another person with me saw a spare tire, lug wrench and jack. Sales guy said it came with it. When I purchased a 2013 Hyundai from this place. Me and another person with me saw a spare tire, lug wrench and jack. Sales guy said it came with it. When I needed it 4 months later they took it out and replaced it with a tire repair kit!! Accused me of lying. I called telling them my boss, the person with me and myself saw it in the trunk. The sales guy said it came with it. I was accused of lying and they lied to me. The sales manager Joel Hamilton even said someone could have stolen it. And what, replaced it with a tire repair kit????? I want what my car came with. What I saw and what another person saw and what the sales guy, Jeorge, said it came with. More
by disgusted
Employees Worked With
JOEL HAMILTON, JEORGE GUERRERO
July 03, 2016
Super Easy Transaction Just purchased a 2015 Lexus GS350 from these guys (Aman was my salesman) and couldn't believe how helpful he was thru the whole process. Any small is Just purchased a 2015 Lexus GS350 from these guys (Aman was my salesman) and couldn't believe how helpful he was thru the whole process. Any small issue I brought up, he had a quick (and acceptable) reply. Also, their price was several thousand bucks better than I had found for the same model/year elsewhere. If you want used, you're costing yourself money if you don't give these guys a try. Again, Aman was the guy I negotiated with. Good guy. More
by Hazmat
Employees Worked With
Aman
