Automax Atlanta
Lilburn, GA
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If I wanted a lemon I would have went to the Farmers market I bought this lemon not even a month ago... I paid cash for a 05 Jaguar s type, within 2 days the check engine light, restricted performance light, a I bought this lemon not even a month ago... I paid cash for a 05 Jaguar s type, within 2 days the check engine light, restricted performance light, and brake pedal light all came on, I called the Manager ( Omar) he told me to bring it back and he would take care of it.....he sent me to shade tree Jack leg mechanic of there's and all light was off, until I got home.... So I called him again with the same issue, I told him that I didn't want that car just let me trade it in on another vehicle ( 05 Saab) he agreed so I came back out there....it was worse than the Jaguar, so he said said take it to there best mechanic he will take care of it guaranteed...so I took it to this guy, and I drove the car from Shallowford Rd to Douglasville and the car lit up like a Christmas tree AGAIN.....so I ask him to buy back my vehicle and he said he would, but to this day August 31st 2016 he hasn't...... This company is the worst that I have ever dealt with in my life....a bunch of crooks and liars there's is so much that has taken place with them... I just don't have the energy to type it all, take my advice PLEASE done buy you car from them! More
Customer Experience I recently purchased a vehicle at AutoMax Atlanta in Lilburn, GA. First, I went online to search for the right car. I wanted something sporty but aff I recently purchased a vehicle at AutoMax Atlanta in Lilburn, GA. First, I went online to search for the right car. I wanted something sporty but affordable. As I searched the Auto Trader website, I found a 2013 Scion tC at AutoMax Atlanta. When I clicked on the link I realized the dealership was on only a few miles away, conveniently located on Lawrenceville Highway. I emailed the dealership to see of the car was still available. Within 24 hours I received a response from Mr. Shazam Rajani. He confirmed the car was still available and asked if I wanted to come by and drive it. Included in the email was the carfax report. After confirming they still had the car, I made an appointment to go and look at it in person. Mr. Rajani was waiting for outside when I arrived. He allowed me to look at the car and answered all of my questions. I explained what I needed as it related to financing and payments. I asked if I could get the car close to the terms I needed. Mr. Rajani promised to do the leg work for me and let me know. He had me fill out a very short credit application and he said he would do the rest. I was on break from work so I could not sit down and wait at that time. I left and went back to work. Within 24 hours, I have been approved for the purchase of the car and Mr. Rajani called me with the news. He asked when I wanted to come by and do the paperwork. I told him I would have to come after work. He agreed to stay and wait for me. When I got back to the dealership, the paperwork was done. I was expecting to be there for 3 or 4 hours. I was there for about an hour. That includes, test drive, emissions check and signing the loan documents. I was blown away by the level of customer service and professionalism at AutoMax Atlanta. Everyone I encountered was nice and helpful. Needless to say, I was very happy with the entire experience. I got a great deal on the car and affordable payments. It was the best car buying experience I've ever had. I am going to refer all my frinds and family to AutoMax Atlanta. They have a great selection of cars and a great staff of people to help you get what you are looking for!! More
No After Sale Service Good luck on getting any repairs done after you drive it off the lot. Lots of talk but nothing gets done. The "We Owe You" work order they give you f Good luck on getting any repairs done after you drive it off the lot. Lots of talk but nothing gets done. The "We Owe You" work order they give you for anything that needs to get done to the car after the sale is just that, "We OWE You". More
Lied to about price and financing Price change from the internet and financing rates changed as well from from conversation to the time we tried to purchase . Not a great way to run a Price change from the internet and financing rates changed as well from from conversation to the time we tried to purchase . Not a great way to run a business what's so ever. Never buy from dishonest dealerships bottom line. More
Worst car buying expieren even ever Bought a 2014 Kia from Monica.was told the car would be delivered sat. It's sun and just found out the car may be here tue. How am I supposed to get Bought a 2014 Kia from Monica.was told the car would be delivered sat. It's sun and just found out the car may be here tue. How am I supposed to get work at 5am Monday? They don't keep their word and price the same vehicles differnt prices on differnt website More
Most pleasant car buying experience! I found the exact car I had been looking for online. After speaking with Annette to confirm it was still available, we made the drive from Charlotte, I found the exact car I had been looking for online. After speaking with Annette to confirm it was still available, we made the drive from Charlotte, NC. The moment we pulled onto the lot, we were greeted with enthusiasm. The car I was interested in was waiting for a test drive. Annette was an amazing sales person, and Ray and Roger worked with us quickly to ensure our financial requests were met. Start to finish, they had us back on the road in less than an hour and a half. Well worth the drive, and will definitely work with them in the future! More
wasted 2 hours driving to see a truck truck was rusted out, Ray didn't tell me that on the phone. I wasted 2 hours driving in heavy traffic. I asked the sales manager to review the truck p truck was rusted out, Ray didn't tell me that on the phone. I wasted 2 hours driving in heavy traffic. I asked the sales manager to review the truck prior to me driving there. tried to state the rust wasn't big deal. More
Don't fulfill their part of the contract This dealer tried to take advantage of my daughter. They did not do the things they agreed to do then threatened my daughter with a felony if she stop This dealer tried to take advantage of my daughter. They did not do the things they agreed to do then threatened my daughter with a felony if she stopped payment on the check. She never took possession of the car. They are big BULLIES!!! More
Short and sweet Was in need of car fast and looked online for a VERY specific car when Automax Atlanta popped up. Saw their listings and prices so I went to the follo Was in need of car fast and looked online for a VERY specific car when Automax Atlanta popped up. Saw their listings and prices so I went to the following morning; got me in a car in a time sensible fashion with GREAT service. Jesse the manager (I presume) was great and so was Sherrice who both helped me with a trade-in and purchase. They take care of you even after you buy a car which goes long ways in today's world! Definitely worth a visit! More
Extremely Dishonest Dealership Friday afternoon I negotiated a purchase price with Annette. I called her Saturday morning to confirm the purchase and tell her of my plans to pickup Friday afternoon I negotiated a purchase price with Annette. I called her Saturday morning to confirm the purchase and tell her of my plans to pickup the vehicle. I was asked to provide a copy of my drivers license by text / email, and I did so immediately. I was told that the finance department would call me for a deposit and would immediately begin the required paperwork, and that the vehicle would be removed from the lot and considered sold (a sold sign would be placed on it). I left immediately for my 2 hour ride to the dealership. One hour and 15 minutes into my trip, I had not yet received a call concerning the deposit. I called Annette to "check in" and to tell her my estimated time of arrival. At that time I was told that the vehicle had already been sold. I would believe nothing that you are told by Annette or the Manager, Jesse. This is certainly no way to run a business. More


