Automax Atlanta
Lilburn, GA
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Awesome Donald jones me atendio de maravilla tuve una experiencia expectacular Donald me ayudo de principio a fin muy agradecido y muy feliz con my Tundra 201 Donald jones me atendio de maravilla tuve una experiencia expectacular Donald me ayudo de principio a fin muy agradecido y muy feliz con my Tundra 2013 le recomiendo el dealer y mas a Donald jones un servio al cliente expectacular!!! More
Jordan Mendez was amazing We came across automax to look at a truck and from the beginning to end he was a true professional did his best to make us feel comfortable witch is b We came across automax to look at a truck and from the beginning to end he was a true professional did his best to make us feel comfortable witch is big for me as a person that comfort can make a diffrence will deff be back to purchase another vehicle and will bring family and friends go jordan!!! More
Found exactly what i wanted here! I was in search of a brand new looking 2014 Lexus, sport edition and had looked everywhere near Atlanta. Found this dealer from Carfax and I just ma I was in search of a brand new looking 2014 Lexus, sport edition and had looked everywhere near Atlanta. Found this dealer from Carfax and I just mapquested their address and called them by phone before I headed that direction, 50 miles away, told them what I was looking for and they stated they had several. I did not make an appointment. I just kept driving the hour drive. When I arrived I was greeted my the manager, they were expecting me and told me that "Jessy" would be helping me and it all went up hill from there. I am the type who has to "sleep on it" before I make my final decision of this nature and even though they wanted me to buy the first day, Jessy was not pushy. I made up my mind the next day and purchased the car of my dreams, a low mileage car, a car with manufacture warranty still in effect for 2 more years/many miles remaining, and a car which looked brand new. I read other reviews of this dealer and so I managed all my questions around what I thought I should ask as to ANY dealer. This dealer did not seem to mind to answer them all or go over my "check list." I have to say also, Jessy was real personable and returned all my text messages also, which meant a lot to me, since I thought of a few questions or procedures after I left the dealer on the first day which was a Sunday afternoon in which they close earlier. More
Sale's manager I can not deal with any others saler beside Omar. I think he is a manager there. It always good when u had a deal with manager instead of ppl trying t I can not deal with any others saler beside Omar. I think he is a manager there. It always good when u had a deal with manager instead of ppl trying to get rid of u. More
Great Service Just so happened to come across Auto Max online while looking for a BMW. Once I came in the dealership I was greeted by Donald he was not pushy. Walk Just so happened to come across Auto Max online while looking for a BMW. Once I came in the dealership I was greeted by Donald he was not pushy. Walked us around the lot and was straight forward about the vehicles and their prices. I ended up making a purchase. It took less than 2 hours. I would recommend this dealership and ask for Donald. More
Un dealer muy honesto Tube el gusto de trabajar con el senor Donald, fue un placer trabajar con este chico. El me contesto todas mis preguntas en detalle y me vendio exacta Tube el gusto de trabajar con el senor Donald, fue un placer trabajar con este chico. El me contesto todas mis preguntas en detalle y me vendio exactamente el auto que yo necesitaba cual fue mi Nuevo 2008 Toyota Tundra. Fue honesto desde el principio y me hice sentir que tenia mi major interes. Este dealer ofrece una calidad de servicio, difinitivamente el mejor servicio. More
Buyer Beware I purchased a car on 8/31/16. The Automax Atlanta website listed the car as having 142,000 miles which is what the odometer read as well. However, a I purchased a car on 8/31/16. The Automax Atlanta website listed the car as having 142,000 miles which is what the odometer read as well. However, after stopping to change the oil it was brought to my attention by the owner of the oil changing company that the Carfax information showed that the car actually had over 250,000 miles. After finding out this information I simply called the dealer back to see what we could do to remedy the situation. To make a long story short let me simply say that David, the sales manager that I spoke with basically laid everything at my feet. He told me that the information was indeed on Carmax and I should have seen it, not the dealership. So, in essence David was able to use a false odometer reading (of over a hundred thousand miles) to list a price for his car and once found out didn't feel it was their responsibility to make ANY part of the deal right! One other thing. I didn't realize because I purchased the car out of state that the check engine light that was on when I purchased the made the car illegal to sale in the first place, or at least that's what the guy at the oil place told me. David was absolutely the worst customer service person I've ever dealt with in my 53 years on this earth. He's the reason for the term, " As Shady As A Used Car Saleman". People, if you pull into this lot please understand one thing. Once you buy it, it's yours and quite frankly YOU better do the homework on what you're buying because my experience wasn't an honest one at all. Certified and Pre Owned...hahaha that's a joke using certified. Shame on Automax Atlanta. What you did was just plain wrong!!!! More
Great experience! We recently purchased a 2013 Genesis from Automax Atlanta, Lakeem Jackson was our salesperson. He worked diligently to get the interior and exterior c We recently purchased a 2013 Genesis from Automax Atlanta, Lakeem Jackson was our salesperson. He worked diligently to get the interior and exterior color, and pricing that we identified. His knowledge and expertise were exemplary. It was the most pleasant experience.. As well the finance specialist and dealership manager were extremely knowledgeable and professional. We'll definitely be back for our next car purchase. More
If I wanted a lemon I would have went to the Farmers market I bought this lemon not even a month ago... I paid cash for a 05 Jaguar s type, within 2 days the check engine light, restricted performance light, a I bought this lemon not even a month ago... I paid cash for a 05 Jaguar s type, within 2 days the check engine light, restricted performance light, and brake pedal light all came on, I called the Manager ( Omar) he told me to bring it back and he would take care of it.....he sent me to shade tree Jack leg mechanic of there's and all light was off, until I got home.... So I called him again with the same issue, I told him that I didn't want that car just let me trade it in on another vehicle ( 05 Saab) he agreed so I came back out there....it was worse than the Jaguar, so he said said take it to there best mechanic he will take care of it guaranteed...so I took it to this guy, and I drove the car from Shallowford Rd to Douglasville and the car lit up like a Christmas tree AGAIN.....so I ask him to buy back my vehicle and he said he would, but to this day August 31st 2016 he hasn't...... This company is the worst that I have ever dealt with in my life....a bunch of crooks and liars there's is so much that has taken place with them... I just don't have the energy to type it all, take my advice PLEASE done buy you car from them! More
Customer Experience I recently purchased a vehicle at AutoMax Atlanta in Lilburn, GA. First, I went online to search for the right car. I wanted something sporty but aff I recently purchased a vehicle at AutoMax Atlanta in Lilburn, GA. First, I went online to search for the right car. I wanted something sporty but affordable. As I searched the Auto Trader website, I found a 2013 Scion tC at AutoMax Atlanta. When I clicked on the link I realized the dealership was on only a few miles away, conveniently located on Lawrenceville Highway. I emailed the dealership to see of the car was still available. Within 24 hours I received a response from Mr. Shazam Rajani. He confirmed the car was still available and asked if I wanted to come by and drive it. Included in the email was the carfax report. After confirming they still had the car, I made an appointment to go and look at it in person. Mr. Rajani was waiting for outside when I arrived. He allowed me to look at the car and answered all of my questions. I explained what I needed as it related to financing and payments. I asked if I could get the car close to the terms I needed. Mr. Rajani promised to do the leg work for me and let me know. He had me fill out a very short credit application and he said he would do the rest. I was on break from work so I could not sit down and wait at that time. I left and went back to work. Within 24 hours, I have been approved for the purchase of the car and Mr. Rajani called me with the news. He asked when I wanted to come by and do the paperwork. I told him I would have to come after work. He agreed to stay and wait for me. When I got back to the dealership, the paperwork was done. I was expecting to be there for 3 or 4 hours. I was there for about an hour. That includes, test drive, emissions check and signing the loan documents. I was blown away by the level of customer service and professionalism at AutoMax Atlanta. Everyone I encountered was nice and helpful. Needless to say, I was very happy with the entire experience. I got a great deal on the car and affordable payments. It was the best car buying experience I've ever had. I am going to refer all my frinds and family to AutoMax Atlanta. They have a great selection of cars and a great staff of people to help you get what you are looking for!! More