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Automax Atlanta
Lilburn, GA
554 Reviews
This rating includes all dealership reviews, with more weight given to recent reviews.
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Showing 554 reviews
February 16, 2018
Very accommodating Looked for 3 days for a reliable used car. Finally found it here. Jordan was great provided options necessary to satisfy our needs. Superb experience. Looked for 3 days for a reliable used car. Finally found it here. Jordan was great provided options necessary to satisfy our needs. Superb experience. Save your time and shop here first More
by C dbl G
Employees Worked With
Jordan
February 15, 2018
GREAT Intern I initially came to the dealership for a Genesis. Unfortunately, the one I was interested in didn’t have all of the features. I was ignored by several I initially came to the dealership for a Genesis. Unfortunately, the one I was interested in didn’t have all of the features. I was ignored by several salesmen until a young guy who introduced himself as an intern came. Jackson not only found a vehicle that fit what I was looking for, but explained the entire process so that I wasn’t lost. You guys are doing a great job training him. He was knowledgeable and polite. I’m definitely coming back to see him again in the future! More
by MossBoss52
Employees Worked With
Jackson
February 15, 2018
Friendly and Quick The day I visited was very busy, but despite that the staff was friendly and helpful. I was able to see and test drive the car I came for soon after a The day I visited was very busy, but despite that the staff was friendly and helpful. I was able to see and test drive the car I came for soon after arriving. They were flexible when it came to dealing with my trade-in. The sales and financing people both offered financing, but weren't annoyed or pushy when I didn't need it. All-in-all, the whole team went out of their way to give me a great experience. More
by Erik
Employees Worked With
Jordan
February 12, 2018
Great Service Automax Atlanta has such a great selection of cars to consider(luxury cars and efficient vehicles). I personally worked with two Members of the Automa Automax Atlanta has such a great selection of cars to consider(luxury cars and efficient vehicles). I personally worked with two Members of the Automax-Atlanta staff-Manny and Tracy. They were both so helpful to me. They answered any questions that I had and made sure that I got the best deal. Automax Atlanta has so many credit options and it is so efficient and easy. I wholeheartedly suggest anyone looking for a high quality vehicle to consider AutoMax Atlanta. More
by Breezy
Employees Worked With
Manny and Tracy
February 12, 2018
Quick & Painless Automax Atlanta helped me get my 2014 Scion tC with a great interest rate and unbeatable warranty too. I was able to get in and out without wasting a Automax Atlanta helped me get my 2014 Scion tC with a great interest rate and unbeatable warranty too. I was able to get in and out without wasting a bunch of time and money and Sam, Alex, and Jordan were absolutely great! More
by Abby_Self
Employees Worked With
Jordan, Alex, and Sam
February 09, 2018
Great Car Buying Experience First, AutoMax Atlanta had a vast fleet of cars to consider for purchasing (high-end and efficiency vehicles). I worked with two members of the AutoM First, AutoMax Atlanta had a vast fleet of cars to consider for purchasing (high-end and efficiency vehicles). I worked with two members of the AutoMax Atlanta staff--Jason Pak and Annette Wiggins. Both Pak and Wiggins were true professionals. They attempted to answer every question that we could think of. They worked with us patiently, giving us credit options. When it was clear that the best thing for us to do was to purchase the 2015 Lexus ES 350, Ms. Wiggins made sure that the business part of the purchase was efficient. Without reservation, I wholeheartedly urge anyone looking for high quality vehicles to consider AutoMax Atlanta. More
by The Blood Hound
Employees Worked With
Jason Pak, ANNETTE WIGGINS
February 09, 2018
Almost unbelievable (not in a good way) My salesperson Tice was friendly and polite. The positives stop there. First we come to see a vehicle which was advertised with one mileage quot My salesperson Tice was friendly and polite. The positives stop there. First we come to see a vehicle which was advertised with one mileage quote, but when we looked at it had over 2,000 miles more than was stated. I asked why the discrepancy and was told "The owners wife drove it out of town on a trip". Really....to Texas and back? One would think they would discount it at least a little for the owners wifes free ride, but no such luck. My wife was set on this vehicle so we got it anyway. We asked for 2 things to be done, a couple of touch-up paint spots and a piece of molding around one of the back windows. I came back after having to call them to ask if they had what they needed and was told sure come on over. Got there to spend an hour for the touch-up (which was adequate) and then they GLUED the old window molding back down. Seriously, glue? It didn't even last through the 35-mile trip home. I asked before I left that I wanted the new piece as I had stated originally. Had to make another 70-mile round trip to get this taken care of and spend another 2+ hours with travel time and wait time to get it done. Now I am waiting and waiting on the license tag to show up, but it never did and time is starting to grow short. It has literally been several weeks. I called them to ask and found out that although they charged me for it, the taxes were paid but not the tag, nor had it received a required emission inspection. As a car dealer in Atlanta, they absolutely knew this had to be done prior to getting a tag. So I spend $35 ($20 for decal, $15 for inspection) and go spend an hour at the tag office just to get my tag which they should have already taken care of. Now not that this isn't enough to make you shy away from them already, but then I come to find out that they obviously peddled my loan around multiple places because in checking my credit report I have lost a lot of points off my score because I had so many hard credit inquiries on my report, just to get this ONE car! And I know what I speak of because I used to work for 2 decades at the credit bureau. This place is only looking to shuffle you in and out, does not care about your good name or their own promises, and I would not trust them to sell my pet a vehicle after this experience. Save yourself the trouble and shop elsewhere (and I truly hope and PRAY that they read this). I would love to hear your excuses for this shoddy experience! More
by David
Employees Worked With
Tice
January 25, 2018
I have brought many cars and this dealership is the worst!! The service is terrible! Salesman treat you like just a sale! Horrible managers especially a manger named Cleveland! They care about nothing but the The service is terrible! Salesman treat you like just a sale! Horrible managers especially a manger named Cleveland! They care about nothing but the sale and after that YOU DONT EXIST! I buy cars every 4 years but this experience was by far the worst ever ! I have brought 15 cars in my life & never was treated the way they treated me!!! DONT BECOME A VICTIM!!! More
by Horrible service
Employees Worked With
Manny
January 25, 2018
Purchased a 2017 Toyota Camary Shaun was very helpful, patient and informative. He took the time to answer all my questions and was very helpful. If you need to buy a car new or u Shaun was very helpful, patient and informative. He took the time to answer all my questions and was very helpful. If you need to buy a car new or used ask for Shaun. More
by Aquarius
Employees Worked With
shaun
January 24, 2018
The Place To Find Your Next Used Car Incredible selection with a huge lot you can't see from the street. See John. He is super friendly and knowledgeable. The boss was great too, giving u Incredible selection with a huge lot you can't see from the street. See John. He is super friendly and knowledgeable. The boss was great too, giving us a chance to really check out the car. We aren't historically used car buyers but Automax Atlanta made this the best car buying experience we have ever had. More
by Boughtused
Employees Worked With
RAY ELLIS, John Zapata
