Automax Atlanta

I am a returning customer, Arif did great again in making sure everything went smoothly from start to finish. I will definitely be back!!! Great job! making sure everything went smoothly from start to finish. I will definitely be back!!! Great job! More

They sold me a car with a non working radio that cost me 1,200 to get fixed out of my pocket and someone from that dealership did fraud ony debit card and it's made my life xxxx and now I have to get up the 1,200 to get fixed out of my pocket and someone from that dealership did fraud ony debit card and it's made my life xxxx and now I have to get up the money to get my car back from dealership who fixed it so I'm paying on a car I can't drive and then they lied and said they would help pay for it and haven't come through for me yet someone there is a crook over 500 bucks on my account do not buy a car from them they will leave you hanging out to dry More

Brought a car from this dealership in May 2022. After test driving the car I noticed a very bad right front supresion problem, the front strut was bad. It was changed out. However, also noticed pai After test driving the car I noticed a very bad right front supresion problem, the front strut was bad. It was changed out. However, also noticed paint peel on the left front fender. Was infor they would take care of this. Was given a open work owed report. As of today this has not been completed. After multiple calls and going back to see the sales manger Lionel Amachree, he has refused to follow-up on this problem. Unreliable service follow-up after sale of vehicle. The sale staff has no integrity or honesty. Would not recommend. More

I HAVE A CAR THAT I ACTUALLY DO NOT HAVE FOR WHICH I PAID TWO MONTHS AGO. THINK!! Let me tell you at the outset the customer service and sales staff is good in their personal capacity but god forbid if y TWO MONTHS AGO. THINK!! Let me tell you at the outset the customer service and sales staff is good in their personal capacity but god forbid if you get in a situation where you need cooperation from their top boss for their mistakes/mess ups, you will run out of luck and support, I promise.. I advise you to ask for an evidence/document/title of the car you purchase from Automax. It may happen that they do not have it or there are issues that need to be sorted out to transfer the title in your name. Once a car is sold, you are on your own even if it is not your mistake. I bought a car from Automax Atlanta about 2 months before. I did not get the title even after close to 2 months.. For some reason they did not have the title and therefore, tag office did not allow for the transfer. Closer to the first expiration, they reached out to me asking me to go the tag office and seek one more extension of the temporary license plate while they are getting 'some' documents sorted out. I cooperated and did as was suggested out of good-will. Since you can get only one extension on your temporary plate, I reached out asking do something about the title as it got closer to the second extension expiry and I had a lot of things planned that required me to have a drivable/legit car. The responses I got started getting unfriendly and unprofessional as it got closer to the second and last expiry. I asked if I can get a replacement or rental car expense reimbursed for the time I am not able to drive the purchased car due to Atlanta Automax's mistakes, ignorance and poor work ethic. I was needing a car badly due to my personal situation(s) (School, office, driving out side the state for booked vacation using car). I met with the top boss (Omar) and tried to explain my situation to get a commitment as to when he is going to get me the title and license plate?? I got no re-assurance, commitment nor any support (as simple as paying for rental car until he gets me the tag OR at least get me the tag, title and license plate before it expires for the final time). SO I HAVE A CAR THAT I ACTUALLY DO NOT HAVE FOR WHICH I PAID TWO MONTHS AGO. THINK!! More

Buyers beware. I hope this review will save someone from the nightmare that I am currently going through. I was sold a vehicle a couple of weeks ago and I will say I hope this review will save someone from the nightmare that I am currently going through. I was sold a vehicle a couple of weeks ago and I will say dj was a outstanding guy, but that is the only good thing I have to say. The service engine light came on not long after I bought the car which I took to the mechanic. I then found out an oiled air filter was put into the vehicle, which is not compatible and the vehicle that I just paid $30,000 for is now messed up because of it and the warranty will not cover it because it was due to negligence on someone elses behalf. They will NOT give me a report to what all was done to the car after it got into their possession, which is very sketchy. The only answer I get is it is in the internal system and even the gm will not give me the automax report. YES I know it was an as is car but I'm pretty sure the tires they kept on it when they sold it to me was illegal. I found out they were bad because I had one blow out, which could have killed me and it made me late to my job. I also found out all the other tires were bad and need to be replaced as well as the brakes, and I had made a mistake by trusting them with their "safety inspection". When I talked to them about the tires they came up with some excuse that they knew the tires were bald but they used the money that was for the tires to get the decals removed which they would have had to remove anyway because they were half torn off. I finally got my dream car and it's been nothing but a heartache, disappointment, and huge financial burden, and it will forever teach me to not trust a businesses word. I am going to have to put about $3,000 in repairs into this car and I've not even had it for 30 days and they won't give me any of their own records of what was done to the car, just the carfax, or help me in any way and the general manager was very rude. Please do not go with this sketchy dealer. They only care about your money and they don't care about anything else, even your life. I'm in the hole financially now and it's too late for me, but if this review helps at least one person steer clear of this place then that is a blessing enough to me to know I helped someone not go down this same path and xxxx that I am going through. I'd give 0 stars if I could. More

The representatives were very friendly and informative. They were also very knowledgeable of their vehicles. They were also very knowledgeable of their vehicles. More

Great purchase experience! The sales people are super friendly and very knowledgeable Will purchase from here again. The sales people are super friendly and very knowledgeable Will purchase from here again. More

ASK: FOR ROMEA MULLINGS WE COMPLETED ALL TRANSACTIONS OVER PHONE WITH TEXT OF PRICE AND CUT SHEET. SHE HAD THE CAR DETAILED AND PULLED IT AROUND FRONT. LOOKS GREAT!! SHE COMPLETED ALL TRANSACTIONS OVER PHONE WITH TEXT OF PRICE AND CUT SHEET. SHE HAD THE CAR DETAILED AND PULLED IT AROUND FRONT. LOOKS GREAT!! SHE DID ALL THIS WHILE KEN BOHANNON IN FINANCE WAS TAKING MY MONEY' GOOD EXPERIANCE!! WHAT A TEAM!! THIS, TRANSACTION WAS APPROVED BY OMAR QURESHI More

Excellent customer service quality care for their clients and a professional attitude. Great job with helping finalize the purchase and a professional attitude. Great job with helping finalize the purchase More

The car salesman that we dealt with was very nice, but the dealership sold the car after I had already put down a deposit to get the car inspected the next day the dealership sold the car after I had already put down a deposit to get the car inspected the next day More