Automax Atlanta
Lilburn, GA
Filter Reviews by Keyword
By Type
Showing 554 reviews
Awesome experience. I was very leary coming to a dealership outside if Carmax because I didn't want the pressure and the haggle. I came there and it was one of the best car buying experiences that I dealership outside if Carmax because I didn't want the pressure and the haggle. I came there and it was one of the best car buying experiences that I've ever had. Tony the General Manager was a great people person and very humble. He understood all if my concerns and accommodated them. The Finance Manager Dwan Alexander explained everything in detail prior to me signing anything and wanted to make sure I was happy with the vehicle and my decision to purchase it. My salesman Alex wasn't as familiar since he was new, but he was very upfront about it and connected me immediately to the General Manager. It was a very team-oriented environment, which really made me feel very comfortable being there. I will refer this dealership to many and I look forward to returning whrn I purchase another vehicle. More
Misleading information on cars listed for sale Went to look at a car for sale. Their ad specifically stated 1 owner non-smoker car, no accidents, owner's manual and service records. The carfax sho Went to look at a car for sale. Their ad specifically stated 1 owner non-smoker car, no accidents, owner's manual and service records. The carfax shows an accident, two owners, and when I went and looked at the car, there was no owners manual or service records for the car - their excuse was it was bought at auction and all cars are emptied when sold. They stated their price was firm after I pointed out that for this type of specialty car (Porsche turbo @$60k), records were vital and therefore their absence devalued the vehicle. More
From start to finish an Outstanding experience! The minute you step on the lot you see the quality of the inventory and the friendliness of the service! They even brought the car to me! If u are In the minute you step on the lot you see the quality of the inventory and the friendliness of the service! They even brought the car to me! If u are In the market, this is the place to go!! More
I absolutely love this car dealership. Everyone is so genuine, professional, nice, and helpful! There are so many quality cars to choose from as well. There is definitely a vehicle for everyone at this l genuine, professional, nice, and helpful! There are so many quality cars to choose from as well. There is definitely a vehicle for everyone at this location. Thank you so much to The Dearlership Manager, Sales Representative, and Financing Manager/Rep More
Purchased the car I wanted lurched new wheels have been driving ever since hopefully the next person will have a great experience I will be purchasing another soon driving ever since hopefully the next person will have a great experience I will be purchasing another soon More
Alex did a good job attending to my needs and facilitated all of my questions. Surprised by the quality of vehicle options and would gladly do business here again. all of my questions. Surprised by the quality of vehicle options and would gladly do business here again. More
DO NOT PURCHASE ANYTHING FROM THESE PEOPLE! I purchased a 2010 Cadillac Escalade and only had it 3 1/2 weeks and the motor is gone in it already and not only did they not offer a warranty they said it’s noth 2010 Cadillac Escalade and only had it 3 1/2 weeks and the motor is gone in it already and not only did they not offer a warranty they said it’s nothing they are willing to do to help fix the issue so More
Bait and Switch Do not buy cars from this dealership. They are not in the business of selling cars, they are in the business of playing games with customers and wasti Do not buy cars from this dealership. They are not in the business of selling cars, they are in the business of playing games with customers and wasting valuable time. I saw a CR-V online, called them to make sure its available and setup an appointment to buy the CR-V. I drove 1 hour to reach their dealership, waited for 20 min since the sales rep. is assisting another customer and finally when they are free to assist me sales rep Anthony approaches and tells me someone put a deposit on the same CR-V I came there to buy and he cant sell it to me. Unbelievable !!! I asked him to show me the evidence, he gets mad goes inside prints a piece of paper SLAMS that paper on the table and rudely tells me I called him a liar ! With this kind of treatment to the customers and lacking common sense of keeping the customer informed I strongly believe they don’t deserve earning anyones business. More
Alex was very accommodating and helpful! He made sure I was taken care of throughout the buying process. Would 100% recommend! I am very happy with the car I purchased! was taken care of throughout the buying process. Would 100% recommend! I am very happy with the car I purchased! More