Automax Atlanta

Purchased a vehicle from this company and within 24 hours it was in a garage requiring major transmission work. After going back and forth with them for 9 weeks they eventually cut me a check for $300 towar it was in a garage requiring major transmission work. After going back and forth with them for 9 weeks they eventually cut me a check for $300 towards a $4400 repair bill. I would not go back to this company if it was the last car dealer on Earth and I strongly recommend that you think twice before doing business here. More

Falsely advertised condition of vehicle and I had costly repairs after delivery. I chalk this up as my loss for purchasing the vehicle only through video call which was not sufficient for me to identify iss repairs after delivery. I chalk this up as my loss for purchasing the vehicle only through video call which was not sufficient for me to identify issues that cost me a little over $2,200 a week later after receiving it. My next issue was the lack of communication after calling, texting, and emailing everyone from sales to my sales representative to the title office only to finally get in contact with someone after calling every hour on the hour about the expired dealer tag. I will tell anyone purchasing from here, they have a large election of cars so I will chalk this up as maybe this old vehicle just got lost in the bunch and wasn't thoroughly inspected. However, the lack of communication for something as simple as vehicle title and registration was gross. They will not get the grace from me on that as it almost feels like I was intentionally dodged, possibly with them thinking I was calling to return a vehicle or be a nuisance. That was not the case and I hope they deal with the repercussions of a lost customer and bad review. More

Falsely advertised the condition of vehicle and sent the vehicle to the customer needing mechanical repairs. vehicle to the customer needing mechanical repairs. More

Didn't come to an agreement on pricing, pricing is high for auction cars resale, communication is good though, knowledge about what is sold is limited. for auction cars resale, communication is good though, knowledge about what is sold is limited. More

Chad the manager at Automax Atlanta in Lilburn GA has NO integrity , no morals, no certified mechanic on site and zero customer service skills. He sold my college aged Son a used car with limited warranty b integrity , no morals, no certified mechanic on site and zero customer service skills. He sold my college aged Son a used car with limited warranty but said they would fix the catalytic converter after check engine light came on the day we drove off the lot. They "fixed" it alright, after the check engine light continued to stay on, took to an offsite certified mechanic who stated it would cost 3500$ bucks to fix it right after Automax 'mechanic' butchered the engine. put in a faulty used catalytic converter, now it shows melted wires, a destroyed heat shield, damaged AC and many other destroyed engine components. I am so mad and upset and cannot believe how they took advantage of my Son and stole his hard earned money. I don't know how Chad the 'manager' sleeps at night!! Thieves, butchers and inhumane individuals !! BUYER BEWARE STAY AWAY !!! More

I am beyond words as I have had the worst traumatic experience with this dealership. Bought a car and it nearly killed me because of a faulty sensor. Do NOT sign anything until you have it checked out experience with this dealership. Bought a car and it nearly killed me because of a faulty sensor. Do NOT sign anything until you have it checked out by a mechanic for a diagnostic test. I have no resolution as the 2nd car offered as a trade in also has damage now. Pursuing my options to get this resloved More

Nazim is rude as xxxx. I reached out about a specific car, and after reading the reviews, I decided to go somewhere else. Nazim called me and asked me if I was still intere I reached out about a specific car, and after reading the reviews, I decided to go somewhere else. Nazim called me and asked me if I was still interested, and I proceeded to let him know that due to the reviews saying pretty much the same thing about the tags and title I decided to not deal with that because I’m dealing with it now with another car… His attitude became irate and I told him that that’s probably why the reviews are terrible because he was named a few times in the reviews. I ended up having to hang up the phone after telling him to have a nice day and he proceeds to call me back telling me that I’m the problem and that’s why I don’t have a car or whatever he said because I hung up on him. In what world do you guys expect to sell quality cars If your reviews are less than 2 stars all across the board and you have people working for you who act like that? I will never and I do mean never patronize this business and anyone who tells me that they are going there I will tell them to run More

Bought a low mileage, 2014, CR-V in 2017. Very clean, and we were shown a clean CarFax. Went recently to trade and was told by the dealer that the car had a collision on the vehicle report. Very clean, and we were shown a clean CarFax. Went recently to trade and was told by the dealer that the car had a collision on the vehicle report. I believe that we were lied to and I no longer trust any CarFax report. And certainly, since this car was obtained by them at auction, where apparently the damage was disclosed, they knew and didn't disclose the accident. I had to choose a name to submit the review but frankly, don't recall the associate with whom we delt. More

This was the worst mistake I made buying a car…I purchased a 2012 Audi A7 from this dealership and admittedly soon as I get back to Alabama get the car off the trailer crank it and something started purchased a 2012 Audi A7 from this dealership and admittedly soon as I get back to Alabama get the car off the trailer crank it and something started rattling drove it around for a day parked it oil stain in the driveway, jack it up to see if I can see where the oil was coming from and while it was up I walk to the rear both tires in the rear was wore out on the inside and showing wire..And not only that the salesman lied to get the sale… I called on several occasions trying to talk to someone only to here I’ll have someone to get in touch with you😡Until today More

Terrible management and awful customer service. Dealing with this dealership has left me in tears and has scared me from dealing with any other dealership. Do not go here and if you still decide to Dealing with this dealership has left me in tears and has scared me from dealing with any other dealership. Do not go here and if you still decide to, do not deal with Lionel he does not know how to speak to people especially women. More