Automall Collection

Great Dealership and Customer Service Great selection of high end Autos and exotic cars. John and Jonny were awesome to work with and very accomodating during the selection and sales proce Great selection of high end Autos and exotic cars. John and Jonny were awesome to work with and very accomodating during the selection and sales process. We love the car and had a great time buying it. Would highly reccomend their dealership to friends and faimly. More

Wonderful Experience Auto Mall collection has astounding cars, great prices and amazing customer service. Everyone I met with was very helpful and professional. Purchased Auto Mall collection has astounding cars, great prices and amazing customer service. Everyone I met with was very helpful and professional. Purchased and drove away with the car on the same day. Would definitely recommend this dealership to a friend, a family member or anyone looking to purchase a vehicle. More

Car purchase Very professional firm on pricing, but worth every dollar they compensate with thier customer service specially the finace department. Im very happy Very professional firm on pricing, but worth every dollar they compensate with thier customer service specially the finace department. Im very happy with my purchase and would rate them 10 out of 10 along wiyh recommending them any day More

Professionals Auto Mall Collection in 218 Andover St Peabody Mass, Great cars, good prices and great service in the New Egland area. Ask for Joe for any help or que Auto Mall Collection in 218 Andover St Peabody Mass, Great cars, good prices and great service in the New Egland area. Ask for Joe for any help or questions about a vehicle. More

Great dealership and great customer service. I want to thank Joe for coming through for me and helping me with the whole car purchased. Thanks to all and ho dealership and great customer service. I want to thank Joe for coming through for me and helping me with the whole car purchased. Thanks to all and hope we can do further business in the future. More

Get Car Checked Independently Dealt with Alan (George) and a manager, John. Was told that car (2013 528xi, 43,850 miles, $23,000) had been checked by BMW Peabody. It was, but it w Dealt with Alan (George) and a manager, John. Was told that car (2013 528xi, 43,850 miles, $23,000) had been checked by BMW Peabody. It was, but it was a very limited inspection and I confirmed with BMW Peabody that it did not include brakes/rotors. I took the car for inspection by my own BMW mechanics. They found: Front tire had a plug right at the sidewall; was told the car would not pass inspection with this tire. Cost of new matching tire about $600. The other tires 50% worn. Front brakes pads 90% gone; rears 60% gone. All rotors worn & rusty, needing replacement. Front undercarriage splash shields were cracked. Exhaust system was loose due to missing bolts. Total costs of needed repairs, about $1,500. Alan's response: "What do you expect for $20,000?" No joke. When I told manager, he said they'd take the car back to BMW Peabody. BMW Peabody told them that the brakes were within spec, (I believe that my mechanic got it right, but I don't blame Automall for relying on Peabody BMW re the pads), but that the rotors were rusty, pitted & needed replacement. New pads are typically done along with rotors. Automall opted not to have them do the work. Rust-related issues are not covered under BMW maintenance, so this would have to be paid for by Automall. Warranty & maintenance expire in a few months. BMW Peabody also told me that when they first looked at the car, a couple of weeks before I saw it, they told Automall about the plugged front tire and that it needed to be replaced. Two weeks later, Automall was ready to sell me the car with the unsafe tire that they knew about. Their listing on the car says it has premium sound system and premium wheels. Not true, and they know it, as a VIN search lists the car's options. It has standard wheels & sound. I ran the VIN specs myself. I repeatedly asked Alan to provide them to me and he ignored the requests. Do not buy from them without taking the car for an independent inspection. Do not trust their listing of options/condition, or anything Automall tells you. More

2013 BMW X5 Overall a great experience with Alan ( George) at Automall. He made the trade and buying process very smooth. What I liked most was his responsiveness Overall a great experience with Alan ( George) at Automall. He made the trade and buying process very smooth. What I liked most was his responsiveness to all of my calls and text messages. Towards the end of the buying process Alan constantly checked in to ensure I was receiving top notch service from the Automall team on my 2013 BMW X5. Thank you Alan ,I look forward to doing business with you again! KP More

Out of State buyers.. Be aware !! I recently bought Audi A6 from them. My sales rep was Jay (Jon). Flew out to test drive from Austin, TX. Noticed that the car had paint job done front I recently bought Audi A6 from them. My sales rep was Jay (Jon). Flew out to test drive from Austin, TX. Noticed that the car had paint job done front and back. Jay said he was not aware of that - Sales person doesnt know about what he was selling, this was bad. Drove the car and the ride was actually quite good. Took it to the Audi dealer and got inspected. The dealer said AC was not working and there was a nail in one of the tires- This seems to be common problem with them by reading reviews. I decided not to buy. A/C problem can be a huge issue in Texas. A couple of days later Jay called me and said the A/C was a sensor issue, not more than that. I called the dealer and verified. Because the price of the car was so low, I decide to buy. So bad experience starts from the moment I decided to buy, All of them from the dealer stopped providing me service. I constantly had to email, call and leave a message. Response was so slow and they seemed not to care much since the car was paid already. Spent more than 30K and no service and follow up wore me out really bad. Randy Cunha, Business Manager at the shop was a joke. I had sent him about 6 emails not even a single reply. Had to call him twice to talk to him every time. He will send you an email if he has something he needs. After 3 weeks I paid and couldn't confirm pick up of the car by a shipping company, I had to call their corporate office, Dadham Automall and talked to Judy. She was really nice and took care of everything. All I needed was follow ups and communication. By the way, Jay promised me with two new tires but I got just one replaced and he told me my was picked up on Monday but it was actually picked up on Tuesday. I just don't understand why he had to lie. The lie will not cover up anything but it will make customer experience even worse. so I wired all the money on Feb 6th and I received the car on March 3rd. A month without what's going on with the car you purchased... I thought I was really patient with this one. Just be aware this may not be your experience but it could happen to you. At least you have Judy's name who can help you. Oh... Inspection failed due to emission sensors were not ready, The battery was disconnected with some reason. I had to drive about 60 miles for the drive cycle completion. Now car seems to be ok. More

Great shopping disappointing after purchase The buying experience was great. There was no pressuring techniques in making the purchase and Joe. T walked us through the process. I would recommen The buying experience was great. There was no pressuring techniques in making the purchase and Joe. T walked us through the process. I would recommend this dealership and salesman to any family or friend. More

Great Car Buying Experience! I recently purchased a car from the Auto Mall Collection in Peabody,Ma.. I was amazed how quickly they responded to my enquires. . They had a great se I recently purchased a car from the Auto Mall Collection in Peabody,Ma.. I was amazed how quickly they responded to my enquires. . They had a great selection of vehicles and Joe Tumbiolo and his team made buying a car a wonderful and easy experience . I would highly recommend them to anyone considering buying a new car or SUV! Thanks AutoMall Collection! Best Regards Adam More