Autoland Chrysler Dodge Jeep

Problem was and still is hard to diagnose but Angelina and the Service Manager Juan tried to work through it as much as possible. Happy with the attempt. The air bag light is off for now. and the Service Manager Juan tried to work through it as much as possible. Happy with the attempt. The air bag light is off for now. More

I brought my 2020 Jeep Grand Cherokee Limited in for routine Service. Angelina was able to schedule drop off & pick up to fit my schedule. routine Service. Angelina was able to schedule drop off & pick up to fit my schedule. More

Awesome service Angelina did awesome, she helped get my vehicle in and out as quick as she could. Won’t bring my vehicle elsewhere! vehicle in and out as quick as she could. Won’t bring my vehicle elsewhere! More

Angelina is excellent - texting keep me updated on all aspects of the service and timing till it was done aspects of the service and timing till it was done More

Angelina matovski is just the best! To be honest I work in the auto industry for past 20 years. I can do any service right at the dealer I’m at but I never experienced such great custom To be honest I work in the auto industry for past 20 years. I can do any service right at the dealer I’m at but I never experienced such great customer service. A lot of what she was doing i relaid back to ownership so we can start. Not only will I be back for service but I will probably get another car from that dealer knowing that she’s there in service. Can’t say enough. Just the best!! More

Great job, good customer service, Also she booked a ride for me both way home and back to the dealer the next day for me both way home and back to the dealer the next day More

Sorry, but I do not wanna leave a review. I just wanna skip to the next section please thank you. I just wanna skip to the next section please thank you. More

The dealership staff were pleasant to work with and scheduling a service was a breeze. scheduling a service was a breeze. More

The service rep provided helpful information. This would allow for an appropriate follow up for my car This would allow for an appropriate follow up for my car More

Everyone we have encountered at Autoland Springfield has been very friendly, very professional and very helpful. I was extremely frustrated when the dashboard of my Wrangler with only 1,000 miles on it, lit been very friendly, very professional and very helpful. I was extremely frustrated when the dashboard of my Wrangler with only 1,000 miles on it, lit up with “Stop safely vehicle will shut off soon” and we were scheduled to leave on a trip with this car. Autoland took my jeep in right away and the service department was able to rectify the issue quickly. Pedro Shimazu followed up with a phone call the following day to make sure everything was still ok. Unfortunately, Pedro and Aldeen McKinnis got the brunt of my frustration, although I do know that none of this was the fault of anyone at Autoland. They were both incredibly kind and very helpful despite the fact that I was so upset. More