Autoland Chrysler Dodge Jeep
Springfield, NJ
Filter Reviews by Keyword
By Type
Showing 1,269 reviews
Overall process was very good extremely friendly and personable staff. Only slight negative thing to say is took awhile to get through the financing process. Also, had to come back next day to get a scr personable staff. Only slight negative thing to say is took awhile to get through the financing process. Also, had to come back next day to get a scratch buffed out that was not done night before. In all fairness though the maintenance crew most likely could not see it that well it was nighttime and we purchased a black car. However, We Got a Great Deal and would recommend this dealership to everyone! We will go back for the next car! More
I went there with a friend that was looking, and after dealing with valentin Jr. I had too lease a truck. I thank mr.Valentin for making my buy so easy. thank you and good luck! dealing with valentin Jr. I had too lease a truck. I thank mr.Valentin for making my buy so easy. thank you and good luck! More
I walked into Autoland a little nervous from an experience at another dealership two weeks earlier. There was no reason what-so-ever to be worried. From the beginning, this dealership provided ex experience at another dealership two weeks earlier. There was no reason what-so-ever to be worried. From the beginning, this dealership provided excellent customer service. I pulled up the wrong building, however a young lady (forgive me, I forgot her name) was standing outsite, brought me inside to introduce me to the general manager, who was very helpful, and the two of them got me over to the right place. I met the manager of the Chrysler/Dodge/Jeep area, John, and he brough over Jesus to assist me. Quick as anything, he had the keys ready for a test drive - I already knew what car I was interested in - and I was at ease before the test drive was even finished. I was a bit concerned that we wouldn't be able to get my numbers to work, but we came to an extremely fair compromise and before I knew it, my bottom line was approved and they were working up the paperwork to review with me. The gentleman who had me signing documents was quick and explained each document I was signing - even stopped me when I got a little signature-happy on the contract part because he wanted to go over it with me first. I left a short time later with a 2009 Dodge Caliber, a car I had been looking into for a bit, looking for the right one as far as price and milage were concerned, and was able to find it at Autoland, hassle free thanks to Jesus and the team over at Autoland Chrysler/Dodge/Jeep. If you are looking for excellent service and find yourself at Autoland, ask for Jesus. He turned a very stressful situation into a pleasurable buying experience, thanks to his great personality, sense of humor and understanding of my situation. Thank You Jose & Autoland! More
I bought my new Toyota Yaris in April 2009 from Autoland Toyota. I was extremly nervous, but from the second I walked into the showroom I was totally surprised. The entire staff was friendly and helpful all Toyota. I was extremly nervous, but from the second I walked into the showroom I was totally surprised. The entire staff was friendly and helpful all the way through the car buying process. I was never pressured into buying or committing. Filling out the paperwork was a breeze and everything was explained to me so that I was able to understand what I was signing. I got a great financing program, and couldn't love my car more. Shopping at Autoland was the total opposite experience of car buying at a dealership that I was expecting. I will always refer my friends and family here, because they truly have the best service and provide the best experience out there. More
I would recommend this dealer and I have to all my friends and family. They were so nice, helpful and they even have a playroom for my children. After we finished choosing our car we had a place to wa friends and family. They were so nice, helpful and they even have a playroom for my children. After we finished choosing our car we had a place to watch a movie with theater seats and popcorn, they even served us pizza, water and coffee. My salesperson even told me that I have an oppotunity to meet the service department at the "NEW OWNERS CLINIC" who ever heard of that. Autoland didnt just sell me a car they started a new relationship with me. I even have everyone's cell phone numbers!!!!! THUMBS UP FOR AUTOLAND! More
I will never recommended this dealer to nobady. Got the I will never recommended this dealer to nobady. Got the address on the dodge web site, and since my company is less then half mile way from there, g I will never recommended this dealer to nobady. Got the address on the dodge web site, and since my company is less then half mile way from there, got my bussnes partner and got there, ready to buy 2 Dodge Sprinter 2008, the van look's great and after we get in love with that, came inside ready to settle the deal. Been talk to the sales men for almost 2 hours , he made me feel like i was home, could not be bether,he ask me to a commitment of 16,000 dolars to make sure i was not a player as down payment and we agree at 8,000 gave him my debit card and since each van was tag price at 42k and 43k did a offer for 34k each ,the sales men did his job show me why i should buy there and not on the other dealer i found the same van on New Mexico who gave me the price there at 34k to buy 2 for the same van. But unfortunale was not the end of the deal, came from inside a manager Anthony Cipriano who show me the wrong way to treat a client, i felt so disrespected the way the poor men have talk to me , trying to show me there he is the one who make the rules and i culd not tell him the prices i whant to offer because Autoland Dodge was a local dealer and they culd charge more then the other dealers in other places, just because they deal with people who dont get inform before get there. I will send him a lether with same phone numbers from pigs farms where is the right place to use his skills as a manager. I will make shure all my friends will know that's not the place to buy a car or truck. More
I was always afraid about the reliability of used cars and never thought of buying one, thinking they will be overpriced! I came to know how wrong I was when I visited the Pre-owned specials on the websit and never thought of buying one, thinking they will be overpriced! I came to know how wrong I was when I visited the Pre-owned specials on the website of Autoland. I got a certified pre-owned 2001 Dodge Caliber! Quality and savings are not my worries now. More