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2,366 Reviews of Autohaus on Edens - Service Center
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March 28, 2019
Appreciation for service personnel Ed done an excellent in a very professional manner. The car was ready as scheduled. The technician called advised what needs to be done in addition to Ed done an excellent in a very professional manner. The car was ready as scheduled. The technician called advised what needs to be done in addition to service. More
by KALIPUPPALA
Verified CustomerEmployees Worked With
March 27, 2019
servise is great Eddie Garcia is the best and the reason I keep coming back. from start to finish all I need to do is call him and its handled..I'm in and out asao or Eddie Garcia is the best and the reason I keep coming back. from start to finish all I need to do is call him and its handled..I'm in and out asao or he provides me with a car to go about my schedule More
by JASON
March 25, 2019
Excellent Service The Autohaus on the Edens Mercedes Has the best customer service! From service to sales to finance. I really enjoy working with them and will continue The Autohaus on the Edens Mercedes Has the best customer service! From service to sales to finance. I really enjoy working with them and will continue to giving them my business. More
by SUSANFOX1527
Employees Worked With
Nick Gioulos, Philip Gagerman, Nahrain Abraham, Mike Mesic, Mary Costello, James Riley
March 25, 2019
Questionable "Diagnositics" Evaluation Our 2015 Mercedes has been in for "service" 3 times in a 12 week period. Most recently we had our car back for 10 days when the check engine light we Our 2015 Mercedes has been in for "service" 3 times in a 12 week period. Most recently we had our car back for 10 days when the check engine light went on again! This is after replacing the water pump, which based on what I have researched should not need to be replaced this early on. We took it in and they found $6500 worth of additional repairs, a majority of which were not on the list from the previous time! If their diagnostic evaluation is a thorough as they claim, since they make you pay $200 every time, why did none of these issues show up before? We took our car to two other repair shops specializing in foreign cars, both of which said that they could not find anything wrong with some of the items listed. For a car that is only 3 years old, we have spent more on major repairs than we ever did on our Acura that was 10 years old with over 100,000 miles. More
by Mercedes Owner
Employees Worked With
March 23, 2019
Great Service I can always count on Tom and the service team to get the job done in a timely and efficient manner. Thanks Tom and the team. I can always count on Tom and the service team to get the job done in a timely and efficient manner. Thanks Tom and the team. More
by PHOTOPATTIE
Employees Worked With
March 22, 2019
Always worth the trip to the dealer for service! Despite the appearance of a check engine light immediately prior to some scheduled service, the repair and routine care was provided in an efficient a Despite the appearance of a check engine light immediately prior to some scheduled service, the repair and routine care was provided in an efficient and timely manner. More
by EECASTRO
Employees Worked With
March 19, 2019
Great Timely Service From making my appointment, to entering the service center, my meeting with Prem my service manager, getting my loaner, .......... and of coarse the S From making my appointment, to entering the service center, my meeting with Prem my service manager, getting my loaner, .......... and of coarse the SERVICE, I was well taken care of. Having to take your car in for service is not top on my list of things to do. They make it easy and painless! Thanks David Lasky More
by DLASKY
Employees Worked With
Prem Parikh
March 18, 2019
Very helpful. I texted Tom Lood about an error message that appeared in my car. He immediately diagnosed the problem and let me come in to resolve the problem with I texted Tom Lood about an error message that appeared in my car. He immediately diagnosed the problem and let me come in to resolve the problem without an appointment. As a bonus, my car was cleaned and ready for an upcoming trip. More
by bethpommer
Employees Worked With
March 15, 2019
Schedule B1 and Tire replacement Service Consultant, Eddie Garcia was very helpful and professional. His advice of what services my car needs was comprehensive. Everyone was friendl Service Consultant, Eddie Garcia was very helpful and professional. His advice of what services my car needs was comprehensive. Everyone was friendly and courteous. Courtesy car was excellent. More
by jbarengwerner
Employees Worked With
Other Employees :
Adam, the Mechanic & Wellington in car wash , Julie Michel
March 14, 2019
Service Tom Lood is excellent. He always takes good care of me when I bring my car in. if he sees a scratch on my car he goes out of his way to try to clean Tom Lood is excellent. He always takes good care of me when I bring my car in. if he sees a scratch on my car he goes out of his way to try to clean it up or touch it up to make it appear better. More
by MARIAMOUSIMS
Employees Worked With
