Autohaus on Edens - Service Center

Found the problem and corrected it efficiently They have always been able to meet my schedule and corrected the issue. My representative in the service department, Ken, is a pleasure to deal with!! They have always been able to meet my schedule and corrected the issue. My representative in the service department, Ken, is a pleasure to deal with!! More

Fast, smart, and complete. Tom handled everything. Well done. The service department found the rattle. They returned the car the next day. We had a new loaner for the day. Tom handled everything. Well done. The service department found the rattle. They returned the car the next day. We had a new loaner for the day. More

Poor Service - NOT like other Mercedes dealerships The service person Tom Lood was rude and dismissive and unresponsive. I have been a loyal Mercedes customer for years. The Mercedes standard of serv The service person Tom Lood was rude and dismissive and unresponsive. I have been a loyal Mercedes customer for years. The Mercedes standard of service was not honored at all. More

Great service. I pretty much walked in and asked for a multi-point inspection done on my car. Eddie Garcia was simply great. He took care of me and addressed all con I pretty much walked in and asked for a multi-point inspection done on my car. Eddie Garcia was simply great. He took care of me and addressed all concerns/questions that I had. More

great service again at Autohaus As always, Ken Dunaway did an excellent job as the service liaison for me at Autohaus. He kept me up to date on what was happening and when things wo As always, Ken Dunaway did an excellent job as the service liaison for me at Autohaus. He kept me up to date on what was happening and when things would be completed. More

Perfect service from Eddie per usual I hit a pothole and blew out my tire. Eddie got the tire and rim replaced and also accomplished a recall service in less than a day and was effectivel I hit a pothole and blew out my tire. Eddie got the tire and rim replaced and also accomplished a recall service in less than a day and was effectively communicating through the process. Perfect service from all perspectives. More

Prem is awsome your service and crew of staff are great. On time , great repairs, great service, prompt, courteous, I'll be back as soon as possible, looking forward your service and crew of staff are great. On time , great repairs, great service, prompt, courteous, I'll be back as soon as possible, looking forward to my next visit. ---ed c More

Not impressed with service experience A service that was supposed to be rather quick turned into a 2 day ordeal because the service department overbooked. This was for a part that was bro A service that was supposed to be rather quick turned into a 2 day ordeal because the service department overbooked. This was for a part that was broken when I bought the car!! More

My E-350 Great experience with Tom Lood at Autohaus on Edens as always! Tom is my personal guy to to for service visits. He is a pleasure to deal with and co Great experience with Tom Lood at Autohaus on Edens as always! Tom is my personal guy to to for service visits. He is a pleasure to deal with and communicates any issues and status perfectly. Chuck More

Easy maintenance vist Eddie Garcia is always a pleasure to deal with and makes everything seamless when I bring in my car for service. Julie was also very cheerful and effi Eddie Garcia is always a pleasure to deal with and makes everything seamless when I bring in my car for service. Julie was also very cheerful and efficient. More