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Autohaus on Edens
Northbrook, IL
3,161 Reviews
At our dealership, you’ll always find a full selection of new Mercedes-Benz models to choose from, including popular options from the Mercedes-Benz C-Class, Mercedes-Benz E-Class, and Mercedes-Benz GLA models. Also check out our certified pre-owned Mercedes-Benz vehicles for great offers on pre-owned luxury cars. When you’re ready to take the next step, our finance staff will be standing by to provide pressure-free financing and leasing options for you.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 6:00 PM
Tuesday 9:00 AM - 6:00 PM
Wednesday 9:00 AM - 6:00 PM
Thursday 9:00 AM - 6:00 PM
Friday 9:00 AM - 6:00 PM
Saturday 9:00 AM - 6:00 PM
Sunday Closed
Service
Monday 7:30 AM - 6:00 PM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 6:00 PM
Friday 7:30 AM - 6:00 PM
Saturday 8:00 AM - 3:00 PM
Sunday Closed
Parts
Monday 7:30 AM - 6:00 PM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 6:00 PM
Friday 7:30 AM - 6:00 PM
Saturday 8:00 AM - 3:00 PM
Sunday Closed
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Showing 3,161 reviews
November 25, 2024
Tom Lood my service consultant was excellent. Kept in touch and advocated on my behalf to be sure I was completely satisfied. The service department is great in general and has been terrific ev Kept in touch and advocated on my behalf to be sure I was completely satisfied. The service department is great in general and has been terrific every time I have brought in my car. More
by AR_MILLER
Verified CustomerEmployees Worked With
November 25, 2024
I worked primarily with Patrick Law. Prepared, thorough, detail attentive, and friendly. In and out very quickly. Very positive experience. Would highly recommend people to ask for Ke Prepared, thorough, detail attentive, and friendly. In and out very quickly. Very positive experience. Would highly recommend people to ask for Ken. More
by ROBMERRILEES
November 23, 2024
Outstanding customer service and care! Trusted partners in important auto purchase! Warm family feel! Thank you! Trusted partners in important auto purchase! Warm family feel! Thank you! More
by JAYALEANOS
Employees Worked With
Other Employees :
Anderson Quinteros
November 22, 2024
Great team that is very communicative and efficient. My car needs work that was performed perfectly and on time. My car needs work that was performed perfectly and on time. More
by MSOLOW
November 22, 2024
Tom Lood is excellent. Attentive and informative. Great at communications whether by phone or text. I highly recommend Tom and Autohaus on Edens. Attentive and informative. Great at communications whether by phone or text. I highly recommend Tom and Autohaus on Edens. More
by dan_braasch
Employees Worked With
November 22, 2024
Cindi Link is very professional. My cat was done on time. Would definitely recommend Autohaus on Edens. My cat was done on time. Would definitely recommend Autohaus on Edens. More
by NatalieK
November 21, 2024
Took my car for Service B and found I needed to replace my engine belts. Did all that and brought car home and noticed a puddle under car in my garage. Took it back to Autohaus and they told me the Radiato my engine belts. Did all that and brought car home and noticed a puddle under car in my garage. Took it back to Autohaus and they told me the Radiator has sprung a leak and was probably caused by me driving over something on the road which I did not. I had no choice but to replace it at a cost of $2K. Asked for a 50% discount as I felt it happened at the shop from previous repairs done. Only got $400 off due to being a 10 year customer. Disappointed as I felt should have been at no charge as it happened after major repair at shop. More
by FRANK.SAMUEL1955
November 21, 2024
Always prompt, courteous and informative. Clean, beautiful loaners. Very helpful group of people. Recommend them to anyone. Clean, beautiful loaners. Very helpful group of people. Recommend them to anyone. More
by ACBOWYER2109
November 21, 2024
Ken was very responsive and made the car buying experience very easy. Would recommend Ken and Autohaus on Edens to friends. experience very easy. Would recommend Ken and Autohaus on Edens to friends. More
by BDICKSTEIN
November 21, 2024
I was able to schedule a service via text communication as well as get notified in real time when my car was ready. Jorge Gomez kept me informed the whole time my car was in the shop and when it was compl as well as get notified in real time when my car was ready. Jorge Gomez kept me informed the whole time my car was in the shop and when it was completed. I had a real nice experience. More
by GBIHIS
Employees Worked With
