Autohaus on Edens
Northbrook, IL
Hours
Sales/Showroom
Monday 9:00 AM - 6:00 PM
Tuesday 9:00 AM - 6:00 PM
Wednesday 9:00 AM - 6:00 PM
Thursday 9:00 AM - 6:00 PM
Friday 9:00 AM - 6:00 PM
Saturday 9:00 AM - 6:00 PM
Sunday Closed
Service
Monday 7:30 AM - 6:00 PM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 6:00 PM
Friday 7:30 AM - 6:00 PM
Saturday 8:00 AM - 3:00 PM
Sunday Closed
Parts
Monday 7:30 AM - 6:00 PM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 6:00 PM
Friday 7:30 AM - 6:00 PM
Saturday 8:00 AM - 3:00 PM
Sunday Closed
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Big shoutout to Manny, the car guru extraordinaire! He made my used car purchase a good experience, which is not usually the case when buying cars. He was very patient and kind and I enjoyed his laid-b He made my used car purchase a good experience, which is not usually the case when buying cars. He was very patient and kind and I enjoyed his laid-back vibes. I would have bought any car from him, just so the sale/deal went to him! Ricky, the Sales Director, brought the whole deal together with ease and no pressure. Thanks for making it a good experience– you guys are the best! More
Reliable and consistent Good in quality or performance; service I'm able to be trust. Ryan Mulhern - excellent CSM service I'm able to be trust. Ryan Mulhern - excellent CSM More
I had Great service. I had Great customer service. Quick Turn around. Satisfied customer. Appreciated the ride to Work I had Great customer service. Quick Turn around. Satisfied customer. Appreciated the ride to Work More
Alejandro provided amazing customer service. He made sure I was kept well informed while my car was in service. He provided detailed information on the work needed to be done and the time to com He made sure I was kept well informed while my car was in service. He provided detailed information on the work needed to be done and the time to complete and the cost associated, additionally he made sure that I didn't wait for my car when it was ready to be picked up. Cindy also makes coming to Autohaus pleasant. She always greets you with a smile and ensures that you are in and out as quickly as possible. More
Rob our salesman was excellent about describing the GLB 35 and taking us on a test drive 35 and taking us on a test drive More
Ryan is very customer friendly and accommodating with scheduling. He even came out to my car to replace a broken license plate frame after the planned service was completed. scheduling. He even came out to my car to replace a broken license plate frame after the planned service was completed. More
Eddie took care of the car performed B service, feels good to come back to the people you can trust. Highly! recommended. good to come back to the people you can trust. Highly! recommended. More
Deceptive seven day warranty was not honored and effort to return vehicle was denied. Had previous repairs evaluated by professional in promised seven day return window. Concluded with professional help to return vehicle was denied. Had previous repairs evaluated by professional in promised seven day return window. Concluded with professional help that poor previous damage was grounds for vehicle return and was then told they would not do this. Be very careful when dealing with this organization. I have purchased several Mercedes Benz vehicles from other dealers in the past with great results. Not what I expected from a MB dealer. More
Mr. Morsey was wonderful - accommodating and attentive to our needs, and helpful when we ran into an issue. He went beyond the expected in addressing our needs. our needs, and helpful when we ran into an issue. He went beyond the expected in addressing our needs. More
The service as well as the service rep. were exactly what I needed when it mattered. The dealer got me in quickly and took care of my daughter’s car putting me at ease. They provided the se were exactly what I needed when it mattered. The dealer got me in quickly and took care of my daughter’s car putting me at ease. They provided the service I needed when I needed it and that I’m thrilled. More