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Autohaus on Edens
Northbrook, IL
3,128 Reviews
At our dealership, you’ll always find a full selection of new Mercedes-Benz models to choose from, including popular options from the Mercedes-Benz C-Class, Mercedes-Benz E-Class, and Mercedes-Benz GLA models. Also check out our certified pre-owned Mercedes-Benz vehicles for great offers on pre-owned luxury cars. When you’re ready to take the next step, our finance staff will be standing by to provide pressure-free financing and leasing options for you.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 6:00 PM
Tuesday 9:00 AM - 6:00 PM
Wednesday 9:00 AM - 6:00 PM
Thursday 9:00 AM - 6:00 PM
Friday 9:00 AM - 6:00 PM
Saturday 9:00 AM - 6:00 PM
Sunday Closed
Service
Monday 7:30 AM - 6:00 PM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 6:00 PM
Friday 7:30 AM - 6:00 PM
Saturday 8:00 AM - 3:00 PM
Sunday Closed
Parts
Monday 7:30 AM - 6:00 PM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 6:00 PM
Friday 7:30 AM - 6:00 PM
Saturday 8:00 AM - 3:00 PM
Sunday Closed
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Showing 3,128 reviews
Verified Customer
March 05, 2024
Choosing a "5" for "Extremely satisfied" isn't even high enough to classify my experience. It was truly beyond exceptional - starting with my customer experience with Tom Lood. He exhibited an old school "c enough to classify my experience. It was truly beyond exceptional - starting with my customer experience with Tom Lood. He exhibited an old school "customer first" approach which I haven't experienced in a very long time. He genuinely cared as much for me as a "person" as he did for me a "Mercedes Driver" Regarding the service....everything was done exactly as I had hoped. It was apparent that the attention to detail Tom showed to me was equally exhibited by the technicians. I've had some poor experiences at other Mercedes dealerships, so I'll be driving the hour it takes to get to Autohaus on Edens anytime I need something in the future. I know I'm in good hands there. More
by ritro
Employees Worked With
March 04, 2024
I was disappointed that the certified car that I just bought in September needed $900 of maintenance. It was quite an unwelcomed surprise, and then to be charged for washer fluid too, made it even worse bought in September needed $900 of maintenance. It was quite an unwelcomed surprise, and then to be charged for washer fluid too, made it even worse. More
by RONNIE19
March 04, 2024
lovely environment with friendly staff, as well as timely and consistent communication~ thank you all so much for your effort and consistent communication~ thank you all so much for your effort More
by cwhelan
Employees Worked With
March 02, 2024
Eddie is always a pleasure to deal with. Very helpful and knowledgeable. I appreciate his guidance and advice. Very helpful and knowledgeable. I appreciate his guidance and advice. More
by BJILIN
Employees Worked With
March 01, 2024
John did a great job fixing a broken trunk motor in my car, and did it under warranty. car, and did it under warranty. More
by ericschriesheim
Employees Worked With
March 01, 2024
My care was taken care of and returned to me same day. Thank you for your service. Thank you for your service. More
by suehendrick
Employees Worked With
February 28, 2024
Jorge explained each of the repairs recommended clearly and kept me apprised of progress until the work was completed, on time. I didn't work with any other people on this visit. and kept me apprised of progress until the work was completed, on time. I didn't work with any other people on this visit. More
by DPIERSON52
Employees Worked With
February 28, 2024
Ryan was terrific - helpful and courteous. The woman that took my car and gave the loaner was outstanding, friendly, accommodating, and so helpful. The woman that took my car and gave the loaner was outstanding, friendly, accommodating, and so helpful. More
by dkrammer
Employees Worked With
February 27, 2024
Took it in for service and Alejandro did a good job, good pricing too compared to other dealerships pricing too compared to other dealerships More
by briofact
Employees Worked With
