Back

Autohaus on Edens

Northbrook, IL

4.7
3,128 Reviews
At our dealership, you’ll always find a full selection of new Mercedes-Benz models to choose from, including popular options from the Mercedes-Benz C-Class, Mercedes-Benz E-Class, and Mercedes-Benz GLA models. Also check out our certified pre-owned Mercedes-Benz vehicles for great offers on pre-owned luxury cars. When you’re ready to take the next step, our finance staff will be standing by to provide pressure-free financing and leasing options for you.
Contact Dealership

1600 Frontage Rd

Northbrook, IL

60062

Directions

By Type

Showing 3,128 reviews

March 08, 2024

Tom was fantastic. Such an easy experience from start to finish. I come from the city because the service is so good. More

by MARIEGEANULEAS
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Tom Lood
5.0
This rating includes all reviews, with more weight given to recent reviews.
Ken Dunaway
5.0
This rating includes all reviews, with more weight given to recent reviews.
March 07, 2024

They are polite and helpful and explain the issues with the car and when the service needs to be done. More

by EKUHNS1950
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Tom Lood
5.0
This rating includes all reviews, with more weight given to recent reviews.
March 07, 2024

The all process from beginning to the end was excellent accept waiting room under Mercedes standard More

by annaurban17
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Tom Lood
5.0
This rating includes all reviews, with more weight given to recent reviews.
March 07, 2024

Everyone in the service department, especially Tom Lood, are the best that I have dealt with at any dealership. More

by drferguson
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Tom Lood
5.0
This rating includes all reviews, with more weight given to recent reviews.
March 07, 2024

Convenient location. Easy access Great welcome service. Friendly and knowledgeable staff. Easy and clear explanations on service More

by FS
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jorge Gomez
5.0
This rating includes all reviews, with more weight given to recent reviews.
March 07, 2024

A routine service turned into a multi day issue because a part broke during the service... to their credit they put me a loaner and went out of their way to resolve the issue. Everything doesn't go as pla More

by KLEMANSKI1
Recommend Dealer
Yes
Employees Worked With
Alejandro Sanchez
5.0
This rating includes all reviews, with more weight given to recent reviews.
March 06, 2024

Went in to have a check engine light looked at. Came out with over 9k in suggested fixes. Was told I wouldn't pass emissions without one of the $1500 fixes. A quick Google search said the issue wa More

by tperkowitz
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Tom Lood
3.0
This rating includes all reviews, with more weight given to recent reviews.
March 06, 2024

Tom Lood did a great job taking care of me. He’s great at his job and communicating. More

by marynave77
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Tom Lood
5.0
This rating includes all reviews, with more weight given to recent reviews.
March 06, 2024

Oleg was a great help and found the exact car I was looking for quickly. More

by TIMFIN1990
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Oleg Shmuylovskiy
5.0
This rating includes all reviews, with more weight given to recent reviews.
Damien Galvin
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Emal Noor
March 05, 2024

John Morsy is a ecellent Mercedes rep! I live in the city and he always makes sure that My Car is serviced on the same date! John answers all my questions and he calls me back right away More

by CRISTINAFLOROOHARA
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
John Morsy
5.0
This rating includes all reviews, with more weight given to recent reviews.
...
37
...