Autohaus on Edens

Rob Debosko was fantastic. 5 star service experience. Made the whole experience easy and enjoyable 5 star service experience. Made the whole experience easy and enjoyable More

A mercedes team that is friendly, knowledgeable and dependable. Excellent customer service. Starting with setting up the first appointment, following up on the each offer that was presented. The taylo dependable. Excellent customer service. Starting with setting up the first appointment, following up on the each offer that was presented. The taylored the offer based on my needs and the paper processing went smooth and easy. Emal is a great manager, he helped me and Brandon to close the deal. I am recommending this dealership. More

Michal is the BEST sales and leasing consultant I've had the pleasure of working with. He is knowledgeable, dedicated, and kind. To be honest, he is the main reason I came back to Autohaus on Edens. It is o the pleasure of working with. He is knowledgeable, dedicated, and kind. To be honest, he is the main reason I came back to Autohaus on Edens. It is obvious that he is passionate about his job and that he cares about his clients. I've been recommending him to family members and friends and will continue to do so. The Autohaus is so fortunate to have him. More

received good service in a timely manner as a walk in due to a tire pressure error but needed a tire to a tire pressure error but needed a tire More

we ask to fix mirror of our car and they told us it will be around 1500 or so when we went to pick up car total came down to 2600 and also paint job was done so poorly so now we have to take car back again. be around 1500 or so when we went to pick up car total came down to 2600 and also paint job was done so poorly so now we have to take car back again. seems like they dont care out inspection or car before they call us to pick up plus 2600 is lot of money to fix one mirror and this kind of inconvenience. More

Jorge was extremely nice and very understanding. It was a pleasure working with him. He handled my situation perfectly for which I'm very grateful! It was a pleasure working with him. He handled my situation perfectly for which I'm very grateful! More

I was greeted by Nick M. (sales) who was super nice, knowledgeable, & non-aggressive (5 stars). The sales manager Nick G. was just as pleasant & knowledgeable and gave us a g (sales) who was super nice, knowledgeable, & non-aggressive (5 stars). The sales manager Nick G. was just as pleasant & knowledgeable and gave us a good deal (5 stars). Pre-delivery prep etc. (4.5 stars). Service advisor Eddie G. very patient and accommodating (5 star). Technicians treat your vehicle as if it's theirs and it comes back cleaner than when dropped off (5 stars). The loaner vehicle process is very intimidating and overwhelming with the whole video walk-around process (3.5 stars). Car wash when open the porters do an amazing full service wash job (5 stars). Yes I would recommend Autohaus to a friend on their next Benz purchase. Down side. Lots of "Autohaus on Edens needs your feedback" surveys sent out (sales not service), 9 in 5 months (2.5 stars). THIS carries the most weight and the SADDEST part with me spending close to 6 figures. We HAVEN'T received a single "thank you for your purchase" (0 stars). In someone's free time putting together a hand signed generic letter shoved into an Autohaus envelope with a stamp or even an impersonal cold email but NOTHING. It makes the customer feel appreciated. This is why my overall final star rating would be 3.75 but it wouldn't stop me from purchasing again from Autohaus. More

I I will only take my car here…honest and good work. I have an extra older car and it’s in great shape because of the service department. I have an extra older car and it’s in great shape because of the service department. More

I Love this dealership. .when I was having problems with my car they help and my car has been running great... .when I was having problems with my car they help and my car has been running great... More

Tom was fantastic. Such an easy experience from start to finish. I come from the city because the service is so good. Such an easy experience from start to finish. I come from the city because the service is so good. More