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Autohaus on Edens
Northbrook, IL
3,127 Reviews
At our dealership, you’ll always find a full selection of new Mercedes-Benz models to choose from, including popular options from the Mercedes-Benz C-Class, Mercedes-Benz E-Class, and Mercedes-Benz GLA models. Also check out our certified pre-owned Mercedes-Benz vehicles for great offers on pre-owned luxury cars. When you’re ready to take the next step, our finance staff will be standing by to provide pressure-free financing and leasing options for you.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 6:00 PM
Tuesday 9:00 AM - 6:00 PM
Wednesday 9:00 AM - 6:00 PM
Thursday 9:00 AM - 6:00 PM
Friday 9:00 AM - 6:00 PM
Saturday 9:00 AM - 6:00 PM
Sunday Closed
Service
Monday 7:30 AM - 6:00 PM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 6:00 PM
Friday 7:30 AM - 6:00 PM
Saturday 8:00 AM - 3:00 PM
Sunday Closed
Parts
Monday 7:30 AM - 6:00 PM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 6:00 PM
Friday 7:30 AM - 6:00 PM
Saturday 8:00 AM - 3:00 PM
Sunday Closed
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Showing 3,127 reviews
March 22, 2024
I had a great experience from beginning to end. The loaner car gave me the ability to service my dog and do some shopping. The loaner car gave me the ability to service my dog and do some shopping. More
by JONESJJIE
Verified Customer
March 21, 2024
Two thumbs up ! !!!!!!Amazing experience…professional, super helpful and fast. Excellent team and dealership, highly recommended! !!!!!!Amazing experience…professional, super helpful and fast. Excellent team and dealership, highly recommended! More
by Rachel
March 20, 2024
Unable to get a loaner even though repairs took longer than expected. Work was good but I think car has some problem. call me at 847-833-1553. than expected. Work was good but I think car has some problem. call me at 847-833-1553. More
by DAVID.DOLINS
Employees Worked With
March 20, 2024
Service on time. Very profesional help and comfortable waiting area. Nothing else to add at this time Very profesional help and comfortable waiting area. Nothing else to add at this time More
by JAIMETRUJILLO
Employees Worked With
March 19, 2024
I always have a great experience with Autohaus. They are efficient and reliable in their service and very communicative with their customers. They are efficient and reliable in their service and very communicative with their customers. More
by KATIEADAMSOCONNOR
Employees Worked With
March 18, 2024
The service crews and advisor are both very accomodative. Additionally, they have a lot of flexibilities on the scheduling. Additionally, they have a lot of flexibilities on the scheduling. More
by KERALD_GONZALES
March 18, 2024
Eddie Garcia and the representatives at Autohaus are always helpful and pleasant. I appreciate the availability of a rental car. always helpful and pleasant. I appreciate the availability of a rental car. More
by JFREUD36
Employees Worked With
March 17, 2024
I was told a part was missing from the front wheel brake system and I had to pay. Since the car was 2023 I asked them to have it replaced under warranty. With his boss's intervention it was finally covered system and I had to pay. Since the car was 2023 I asked them to have it replaced under warranty. With his boss's intervention it was finally covered under warranty but I had to bring it back a second time. That was a bit strange since if it fell off the car it must have been an installation issue for a brand new car and covered. Otherwise everything was fairly okay. More
by Dr. Ray Sanai
Employees Worked With
March 17, 2024
Ryan informed me that I need to replace some vision sensors, which I did not know, Everything service was very professional at timely manner. sensors, which I did not know, Everything service was very professional at timely manner. More
by kyuilk
Employees Worked With
