
Autohaus on Edens
Northbrook, IL
Hours
Sales/Showroom
Monday 9:00 AM - 6:00 PM
Tuesday 9:00 AM - 6:00 PM
Wednesday 9:00 AM - 6:00 PM
Thursday 9:00 AM - 6:00 PM
Friday 9:00 AM - 6:00 PM
Saturday 9:00 AM - 6:00 PM
Sunday Closed
Service
Monday 7:30 AM - 6:00 PM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 6:00 PM
Friday 7:30 AM - 6:00 PM
Saturday 8:00 AM - 3:00 PM
Sunday Closed
Parts
Monday 7:30 AM - 6:00 PM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 6:00 PM
Friday 7:30 AM - 6:00 PM
Saturday 8:00 AM - 3:00 PM
Sunday Closed
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Excellent service It's always a pleasure to work with Tom Lood. He is professional, polite and friendly. He explains everything that need to be done and answers all q It's always a pleasure to work with Tom Lood. He is professional, polite and friendly. He explains everything that need to be done and answers all questions without getting exasperated by my lack of knowledge regarding cars. If it's imperative to repair something, he will make it clear to me, and other recommendations he will rank in the order of necessity. In accordance with the aforementioned, I feel that he has my car's and my best interest in mind, rather than just making a buck. He understands that I can go elsewhere to get my car maintained, yet offers me good prices and excellent service. More
Great service - Tom stayed after hours to make sure I got my car, showed me the repair work that was needed and got me s ride home - Tom stayed after hours to make sure I got my car, showed me the repair work that was needed and got me s ride home More
I have 2 awesome service managers! Everybody in the service dept. are great, friendly and helpful but I always bring my cars in when I can work with either Eddie Garcia or Tom Lood. The Everybody in the service dept. are great, friendly and helpful but I always bring my cars in when I can work with either Eddie Garcia or Tom Lood. They make it an easy & pleasent experience to get my cars serviced!!!! More
Outstanding service Service was performed in a timely manner with no surprises. Tom, my service representative always communicates what is needed and the cost involved. H Service was performed in a timely manner with no surprises. Tom, my service representative always communicates what is needed and the cost involved. He is responsive to our needs. More
Annual service visit Such a pleasure to deal with Tom Lood - he is knowledgeable and friendly. He takes time to explain everything in detail. I am always promptly wait Such a pleasure to deal with Tom Lood - he is knowledgeable and friendly. He takes time to explain everything in detail. I am always promptly waited on and appreciate the use of the loaner vehicles very much. I have recommended Autohaus and Tom to my friends who have Mercedes. More
On Time without issues Service at Autohaus continues to be at the highest level of quality and timeliness. The people are accurate, informative and professional. Would not g Service at Autohaus continues to be at the highest level of quality and timeliness. The people are accurate, informative and professional. Would not go anywhere else. More
Terrific Service Outstanding service team! Called to set up a recall and oil change service. They confirmed before the date scheduled. Had a car waiting for me for Outstanding service team! Called to set up a recall and oil change service. They confirmed before the date scheduled. Had a car waiting for me for when I dropped off mine car for service. I mentioned one other issue that I wanted them to check out. Rebooted my system and fixed the other issue. Texted me when the car was ready. Greeted me and pulled up my car as soon as I got there. Friendly, fast and competent!! HIGHLY recommend Prem and Cindi!!!! More
Best experience Jim Link, Cindi Link and Oleg Shmuilovskiy were excellent at providing the best service ever! I would definitely recommend this dealership to everyon Jim Link, Cindi Link and Oleg Shmuilovskiy were excellent at providing the best service ever! I would definitely recommend this dealership to everyone! My whole family been using Autohouse for many years and they always go out of their way to accommodate me. Thank you. Natalie Kaushansky. More
Scarlett my cars new name. I was looking in cars.com for a Mercedes 400 E. When I came across my car. Sani helped me, picked me up at the airport and evertime I freak out with a I was looking in cars.com for a Mercedes 400 E. When I came across my car. Sani helped me, picked me up at the airport and evertime I freak out with a question calls me and calms me down. He says I now have a friend in Chicago and he is proof! More
Kevin James and Ken Dunway are amazing. The staff is awesome always. That make you feel so welcome when you come there. It is always a pleasure knowing your vehicle is in good hands The staff is awesome always. That make you feel so welcome when you come there. It is always a pleasure knowing your vehicle is in good hands More