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Autohaus on Edens
Northbrook, IL
3,125 Reviews
At our dealership, you’ll always find a full selection of new Mercedes-Benz models to choose from, including popular options from the Mercedes-Benz C-Class, Mercedes-Benz E-Class, and Mercedes-Benz GLA models. Also check out our certified pre-owned Mercedes-Benz vehicles for great offers on pre-owned luxury cars. When you’re ready to take the next step, our finance staff will be standing by to provide pressure-free financing and leasing options for you.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 6:00 PM
Tuesday 9:00 AM - 6:00 PM
Wednesday 9:00 AM - 6:00 PM
Thursday 9:00 AM - 6:00 PM
Friday 9:00 AM - 6:00 PM
Saturday 9:00 AM - 6:00 PM
Sunday Closed
Service
Monday 7:30 AM - 6:00 PM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 6:00 PM
Friday 7:30 AM - 6:00 PM
Saturday 8:00 AM - 3:00 PM
Sunday Closed
Parts
Monday 7:30 AM - 6:00 PM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 6:00 PM
Friday 7:30 AM - 6:00 PM
Saturday 8:00 AM - 3:00 PM
Sunday Closed
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Showing 3,125 reviews
November 09, 2018
Excellent Eddie Garcia is a great, knowledgeable and courteous service advisor. He kept me adised of the work to be done and it was done to my satisfaction Eddie Garcia is a great, knowledgeable and courteous service advisor. He kept me adised of the work to be done and it was done to my satisfaction More
by PJM4840
Verified CustomerEmployees Worked With
November 09, 2018
Tom L is always responsive! Excellent and friendly service. Tim and team helped me understand the issues I was experiencing and offered solutions. Appreciate them taking th Excellent and friendly service. Tim and team helped me understand the issues I was experiencing and offered solutions. Appreciate them taking the time to hear me out. More
by GAYLE.BRANKIN
Employees Worked With
November 09, 2018
Great service It is always easy to have my car serviced at Autohaus. It doesn’t matter if it’s a simple nail in my tire or a regular service, everyone is friendly a It is always easy to have my car serviced at Autohaus. It doesn’t matter if it’s a simple nail in my tire or a regular service, everyone is friendly and helpful. More
by MICGESS
Employees Worked With
November 08, 2018
Great People, Great Deals Josh Weil, Rick Patel and Amanda Youkhana made my wife and my experience in purchasing our 2016 E 350 an absolute delight. They all were very profess Josh Weil, Rick Patel and Amanda Youkhana made my wife and my experience in purchasing our 2016 E 350 an absolute delight. They all were very professional and friendly and I felt no uncomfortable pressure at any level of the negotiations. The Autohaus price was extremely competitive and I feel that they were extremely fair in all aspects of the transaction. I would highly recommend them without hesitation. More
by rcusack1
Employees Worked With
Rick Patel, Joshua Weil, Amanda Youkhana
November 07, 2018
Excellent job Excellent services and people. The dealer is clean. They are providing a loaner car. Complimentary of beverage and small snack are available. Tom is t Excellent services and people. The dealer is clean. They are providing a loaner car. Complimentary of beverage and small snack are available. Tom is the best. More
by KAEWCHICAGO
Employees Worked With
November 07, 2018
First tune up on new amg e43 Ernie was great. The only problem was there was a mix up on the scheduled appointment and car was not ready when I expedited to be. Ernie was great. The only problem was there was a mix up on the scheduled appointment and car was not ready when I expedited to be. More
by BEECHERABELES
Employees Worked With
Ernie Bonilla
November 07, 2018
Kudos to Service Rep Tom Lood gets high marks for his professionalism, knowledge,warmth, and friendliness. I can always depend on Tom to steer me in the right direction Tom Lood gets high marks for his professionalism, knowledge,warmth, and friendliness. I can always depend on Tom to steer me in the right direction More
by DRPAULK
Employees Worked With
November 07, 2018
Service Been coming to this location for my entire life. Tom Lood was excellent to work with. Great communication and service. Excellent experience, highly re Been coming to this location for my entire life. Tom Lood was excellent to work with. Great communication and service. Excellent experience, highly re moment. More
by FIELDS.LESLIE
Employees Worked With
November 07, 2018
Missing strip by sunroof Tom Lood did an excellent job as he always does. My car was returned clean and Tom went the extra mile as always to address some minor concerns I had Tom Lood did an excellent job as he always does. My car was returned clean and Tom went the extra mile as always to address some minor concerns I had about the interior. Would not trade service consultants! More
by DDUCCI
November 06, 2018
Excellent I love the attention to detail and information shared with pics.! Great experience! They take the time to go over your needs in detail and are very at I love the attention to detail and information shared with pics.! Great experience! They take the time to go over your needs in detail and are very attentive. More
by JAYALEANOS
Employees Worked With
Ernie Bonilla
