Autohaus on Edens

Quick, efficient, and friendly I am one to do probably too much research when purchasing a CPO car. I feel I was given a fair deal on my trade in and price on my ML350. I was able t I am one to do probably too much research when purchasing a CPO car. I feel I was given a fair deal on my trade in and price on my ML350. I was able to get in and out in a hour which included the test ride. Mike Perez was great with answering questions before I showed up. More

Awesome Best service ever. Ken Dunaway is the best service guy you can work with. He is the reason I go to this place. I really recommend him highly Best service ever. Ken Dunaway is the best service guy you can work with. He is the reason I go to this place. I really recommend him highly More

Great Service from Ernie! Erinie at Autohaus Edens is a true professional. Very attentive and especially with details in explaining anything which is asked. He follows throug Erinie at Autohaus Edens is a true professional. Very attentive and especially with details in explaining anything which is asked. He follows through and willing to go the extra mile by working with the best possible solution when needed. More

Best Mercedes dealership in Chicago area Honest, professional and no pressure in selling. Great and dependable service after sale. Well structured organization. People in sales, concierge a Honest, professional and no pressure in selling. Great and dependable service after sale. Well structured organization. People in sales, concierge and finance are professional and proude of what they do. More

tax and title fee Charged Tax and Title fee upfront, then refunded 3 weeks later with the incorrect amount. Still have not refunded the amount. overcharged to me. Th Charged Tax and Title fee upfront, then refunded 3 weeks later with the incorrect amount. Still have not refunded the amount. overcharged to me. The Sales agent promised to send the owners manual with in a week .Despite several emails and 2 months later I have not revived anything yet. In retrospect seems like he never intended to send it. I drove 200 miles each way to purchase this vehicle. More

New GLC 300 upgrades I had my windows tinted and wheels painted. It was excellent service. It was done very timely. The car loaner made available was very nice too. I a I had my windows tinted and wheels painted. It was excellent service. It was done very timely. The car loaner made available was very nice too. I appreciate having it available. More

Consistent This was my first interaction and dealing with Ernie and it went smoothly. I was used to dealing with one person for the first 8 years of owning of m This was my first interaction and dealing with Ernie and it went smoothly. I was used to dealing with one person for the first 8 years of owning of my car and since then have had two different service team members. I hope this remains consistent moving forward. More

New car purchase I am very happy with my new S560. Lori Anderson was excellent. That's why I am a repeat customer of hers. We bought a GLE350 last summer. Very fri I am very happy with my new S560. Lori Anderson was excellent. That's why I am a repeat customer of hers. We bought a GLE350 last summer. Very friendly, knowledgeable, and gave us a great deal More

check engine light on Once in the service center experience was easy. Had a problem having my calls returned. Left 3 messages over the weekend and had to call at 9a--no ret Once in the service center experience was easy. Had a problem having my calls returned. Left 3 messages over the weekend and had to call at 9a--no returned calls. More

Great Service Department I needed emergency service; Ken Dunaway arranged for prompt towing, and immediately arranged for a Loaner for me to until the problem was resolved. Au I needed emergency service; Ken Dunaway arranged for prompt towing, and immediately arranged for a Loaner for me to until the problem was resolved. Autohaus recognized that we're all very busy, and they kept my downtime to a minimum. More