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Autohaus on Edens

Northbrook, IL

4.7
3,127 Reviews
At our dealership, you’ll always find a full selection of new Mercedes-Benz models to choose from, including popular options from the Mercedes-Benz C-Class, Mercedes-Benz E-Class, and Mercedes-Benz GLA models. Also check out our certified pre-owned Mercedes-Benz vehicles for great offers on pre-owned luxury cars. When you’re ready to take the next step, our finance staff will be standing by to provide pressure-free financing and leasing options for you.
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1600 Frontage Rd

Northbrook, IL

60062

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Showing 3,127 reviews

March 01, 2019

Great Fast, efficient, friendly service from Tony. Just a great experience all around. Everything was prepared and processed quickly. Finance was also qu More

by CAMPS2323
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Tony Patel, Mike Mesic
Mar 02, 2019 -

Autohaus on Edens responded

Thank you for the 5-Star review. We are glad to hear that Tony Patel and Mike Mesic provided friendly, fast, efficient and exceptional service throughout the buying process. It is always great to hear about a positive experience. We appreciate your patronage!

March 01, 2019

Great experience with superior service Simplified process with no nonsense sales associate Kevin James. Treated well and w/respect from start to finish. Would highly recommend Kevin and th More

by twiggymay
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Kevin James
Mar 07, 2019 -

Autohaus on Edens responded

Hello, Thank you for taking the time to provide your feedback! We are happy to hear that Kevin took great care of you. We thank you for your patronage!

March 01, 2019

Superior Service Communication was very transparent and prompt. Provided very generous offer on my trade in and purchase of the new vehicle. The overall process was en More

by ZMARCUS922
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ken Dunaway
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Nicholas Maniatis
Mar 02, 2019 -

Autohaus on Edens responded

Thank you for your excellent 5-Star review. We are glad to hear that Nick Maniatis and Ken Dunaway took exceptional care of you. It is always great to hear about a positive experience that builds trust through prompt and transparent communication with Autohaus. We appreciate you being a loyal customer and look forward to seeing you again!

March 01, 2019

Excellent service Great communication and attentive staff. I’ve been very pleased with the service department. They are a great team and make the customer feel well t More

by FRIENDSANDFAUX
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Tom Lood
5.0
This rating includes all reviews, with more weight given to recent reviews.
Cindi Link
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Julie Michel
Mar 02, 2019 -

Autohaus on Edens responded

Thank you for your 5-Star review and for trusting our service team. We are glad to hear your experience with Tom Lood, Cindi Link and Julie Michel has been exceptional! We appreciate your business and look forward to seeing you again soon!

March 01, 2019

Honest Tom gave clear recommendations without ambiguity. The Recommendations from Tom Lood felt honest and genuine. Sent pictures of the issues to correspon More

by RBEHARA1
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mar 02, 2019 -

Autohaus on Edens responded

Thank you taking the time to review our dealer. We are glad to hear that Tom Lood has provided the care that you deserve. We appreciate your business!

February 28, 2019

Ken was terrific. Ken was very helpful and diligent and proactive. I really appreciate it. The communication was very good and so was the loaner program as well. More

by ROBERT
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ken Dunaway
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 02, 2019 -

Autohaus on Edens responded

Hi Robert, Thank you for your excellent 5-Star review. We are glad to hear your experience with Ken Dunaway was exceptional! We appreciate your business and look forward to seeing you again soon!

February 28, 2019

this is the best dealership Eddie and his team were very helpful in getting my E550 fixed.They always get is done fast and perfect on the very first shot. More

by GLENN.AGREST
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Eddie Garcia
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 02, 2019 -

Autohaus on Edens responded

Hi Glenn, Thank you for the 5-Star review. We are glad to hear that Eddie and his team continue to take great care of you. We appreciate your patronage!

February 28, 2019

Very helpful Helpful and knowledgeable service department. I would highly recommend autohaus to anybody that owns a Mercedes Benz vehicle. Prem Parikh is great to More

by NEILGK175
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Prem Parikh
Mar 02, 2019 -

Autohaus on Edens responded

Thank you for the 5-Star review. We are glad to hear your experience with Prem Parikh has been exceptional! Thank you very much for your business and look forward to seeing you again soon!

February 28, 2019

Purchase of new vehicle Phil was a great salesman, very knowledgeable and conscientious about my time. He also took care of my new wheels without any hiccups. Excellent sal More

by NVOGELZANG
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Philip Gagerman
Mar 02, 2019 -

Autohaus on Edens responded

Thank you for the 5-Star review. We are glad to hear that Phil Gagerman was knowledgeable, conscientious of your time and took great care of you. It is always great to hear about a positive experience. We appreciate your patronage!

February 28, 2019

service great check in follow up and delivery very thorough called to suggest additional items i might want to consider like wipers... i would recommend More

by TOM.DARCY
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
James Riley
Mar 02, 2019 -

Autohaus on Edens responded

Thank you for taking the time to review our dealer. We are glad to hear that Jim Riley was very thorough and provided you the care that you deserve. We appreciate your business and look forward to seeing you again soon!

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