Autohaus on Edens
Northbrook, IL
Hours
Sales/Showroom
Monday 9:00 AM - 6:00 PM
Tuesday 9:00 AM - 6:00 PM
Wednesday 9:00 AM - 6:00 PM
Thursday 9:00 AM - 6:00 PM
Friday 9:00 AM - 6:00 PM
Saturday 9:00 AM - 6:00 PM
Sunday Closed
Service
Monday 7:30 AM - 6:00 PM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 6:00 PM
Friday 7:30 AM - 6:00 PM
Saturday 8:00 AM - 3:00 PM
Sunday Closed
Parts
Monday 7:30 AM - 6:00 PM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 6:00 PM
Friday 7:30 AM - 6:00 PM
Saturday 8:00 AM - 3:00 PM
Sunday Closed
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I can help you I like the attitude of the people who work at Autohaus. Ken Tom Julie-They are helpful and do their job joyfully. The women especially the taller one I like the attitude of the people who work at Autohaus. Ken Tom Julie-They are helpful and do their job joyfully. The women especially the taller one with a ponytail is very helpful. She has a can do attitude and deserves a commendation. It’s a pleasure to come to your dealership and be helped by people who have a positive attitude. More
Didn’t even start working on my car until the next day Made appointment weeks in advance, brought car in at 9:15 am, heard nothing until after 5:00 pm, was told they hadn’t looked at my car yet. Made appointment weeks in advance, brought car in at 9:15 am, heard nothing until after 5:00 pm, was told they hadn’t looked at my car yet. More
Service A I always feel I am a valued customer when I bring my car to Autohaus for service. Tom Lood always makes time for me and his customer service is outs I always feel I am a valued customer when I bring my car to Autohaus for service. Tom Lood always makes time for me and his customer service is outstanding. Tom never rushes me, he has tremendous credibility and it is a pleasure to work with him. Cindi is also so helpful, cheerful and lovely to work with. More
Painless service Was offered a loaner even though I did not have an appointment. As a result, I was not in any hurry to get the work done. Car was returned very clea Was offered a loaner even though I did not have an appointment. As a result, I was not in any hurry to get the work done. Car was returned very clean, with my seat settings and radio station intact! Very happy. More
It was great! Tom was very accommodating in setting up the appointment and everyone was efficient and friendly. I would recommend the prepaid service option. It m Tom was very accommodating in setting up the appointment and everyone was efficient and friendly. I would recommend the prepaid service option. It makes it very convenient. More
Tom is excellent. Easy to get the job done. Autohaus even reminds you of the services due. I has a loaner to make the job easier and found out 2 new tires were needed Easy to get the job done. Autohaus even reminds you of the services due. I has a loaner to make the job easier and found out 2 new tires were needed. They made it easy. Thanks! More
Car Purchase Recently bought an AMG E53 working directly with Don Storm. I did this over the internet and received a fair deal both on the purchase price as well Recently bought an AMG E53 working directly with Don Storm. I did this over the internet and received a fair deal both on the purchase price as well as trade in value for my car. I arrived at the dealership greeted by Don and a team of professionals that helped me with all operating instructions, financing and delivery of my new car. I don't like spending excessive time at dealerships and I couldn't be more happy with the service and help I receive from their team. The deal was as stated and everything went better than expected. COULDN'T BE HAPPIER! More
Too long a wait Took 2 hours to just get an answer if my speaker trim piece could be fixed with or without warranty. My car is still under cpo warranty btw. My local Took 2 hours to just get an answer if my speaker trim piece could be fixed with or without warranty. My car is still under cpo warranty btw. My local mechanic put it in place free of charge and recommended to come to him going forward and not waste my time. Extremely dissapointed in mercedes benz quality and also dealer support in fixing quality issues. High time mercedes Benz start improvimg quality and owe up when quality is bad. More
The best service They offer professional service and get the job done the first time without question, every time I’ve been there I’ve been completely satisfied They offer professional service and get the job done the first time without question, every time I’ve been there I’ve been completely satisfied More
2019 C Class Purchase Professional, everything done to my satisfaction! Kept informed throughout the time from ordering vehicle to delivery. All features explained to me Professional, everything done to my satisfaction! Kept informed throughout the time from ordering vehicle to delivery. All features explained to me by knowledgeable person, just can't remember her name. Lori Anderson was great! More