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Autohaus on Edens

Northbrook, IL

4.7
3,128 Reviews
At our dealership, you’ll always find a full selection of new Mercedes-Benz models to choose from, including popular options from the Mercedes-Benz C-Class, Mercedes-Benz E-Class, and Mercedes-Benz GLA models. Also check out our certified pre-owned Mercedes-Benz vehicles for great offers on pre-owned luxury cars. When you’re ready to take the next step, our finance staff will be standing by to provide pressure-free financing and leasing options for you.
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1600 Frontage Rd

Northbrook, IL

60062

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Showing 3,128 reviews

March 25, 2019

Questionable "Diagnositics" Evaluation Our 2015 Mercedes has been in for "service" 3 times in a 12 week period. Most recently we had our car back for 10 days when the check engine light we More

by Mercedes Owner
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
No
Employees Worked With
Eddie Garcia
3.0
This rating includes all reviews, with more weight given to recent reviews.
March 25, 2019

Excellent Service The Autohaus on the Edens Mercedes Has the best customer service! From service to sales to finance. I really enjoy working with them and will continue More

by SUSANFOX1527
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Nick Gioulos, Philip Gagerman, Nahrain Abraham, Mike Mesic, Mary Costello, James Riley
Mar 26, 2019 -

Autohaus on Edens responded

Hi Susan, Thank you for the 5-Star review. We are glad to hear your experience with our team was exceptional! We appreciate your business and look forward to seeing you again soon!

March 25, 2019

Wonderful and warm What a wonderful surprise to see Mark of whom I purchased my last Eclass with. Kevin and Ricky were so kind, very informative and helpful. My husband More

by JAYALEANOS
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ricky Pena
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Kevin James, Amanda Youkhana, Mary Costello, Mark Hoegler
Mar 26, 2019 -

Autohaus on Edens responded

Thank you for the 5-Star review. We are glad to hear that our team took great care of you. It is always great to hear about a positive experience. We appreciate your patronage!

March 24, 2019

Quick and easy purchase I purchased a CPO Mercedes from Autohas. Salesperson (Adrian) took time to provide all the details of the vehicle and made the price negotiation proce More

by RK
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Mark Hoegler, Adrian Botis
Mar 26, 2019 -

Autohaus on Edens responded

Thank you for taking the time to provide your feedback! We are happy to hear that Adrian Botis and Mark Hoegler were considerate of your time. We thank you for your patronage!

March 23, 2019

Great Service I can always count on Tom and the service team to get the job done in a timely and efficient manner. Thanks Tom and the team. More

by PHOTOPATTIE
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Tom Lood
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 26, 2019 -

Autohaus on Edens responded

Thank you for the 5-Star review. We are glad to hear that Tom Lood continues to take great care of you. We appreciate your patronage!

March 22, 2019

Always worth the trip to the dealer for service! Despite the appearance of a check engine light immediately prior to some scheduled service, the repair and routine care was provided in an efficient a More

by EECASTRO
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Eddie Garcia
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 22, 2019 -

Autohaus on Edens responded

Thank you for the 5-Star review. We are glad to hear your experience with Eddie Garcia was exceptional! We appreciate your business and look forward to seeing you again soon!

March 19, 2019

Great Timely Service From making my appointment, to entering the service center, my meeting with Prem my service manager, getting my loaner, .......... and of coarse the S More

by DLASKY
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Prem Parikh
Mar 19, 2019 -

Autohaus on Edens responded

Thank you for the 5-Star review. We are glad to hear your experience with Prem Parikh was exceptional! We appreciate your business and look forward to seeing you again soon!

March 18, 2019

Very helpful. I texted Tom Lood about an error message that appeared in my car. He immediately diagnosed the problem and let me come in to resolve the problem with More

by bethpommer
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Tom Lood
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 19, 2019 -

Autohaus on Edens responded

Hi Beth, Thank you for the 5-Star review. We are glad to hear that Tom Lood continues to take great care of you. We appreciate your patronage!

March 15, 2019

Schedule B1 and Tire replacement Service Consultant, Eddie Garcia was very helpful and professional. His advice of what services my car needs was comprehensive. Everyone was friendl More

by jbarengwerner
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Eddie Garcia
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Adam, the Mechanic & Wellington in car wash , Julie Michel
Mar 16, 2019 -

Autohaus on Edens responded

Thank you for the 5-Star review. We are glad to hear your experience with Eddie Garcia, Julie Michel and our staff was exceptional! We appreciate your business and look forward to seeing you again soon!

March 14, 2019

Service Tom Lood is excellent. He always takes good care of me when I bring my car in. if he sees a scratch on my car he goes out of his way to try to clean More

by MARIAMOUSIMS
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Tom Lood
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 14, 2019 -

Autohaus on Edens responded

Thank you for your review. We are glad to hear that Tom Lood continues to take exceptional care of you! We appreciate your business and look forward to seeing you again soon!

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