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Autohaus on Edens

Northbrook, IL

4.7
3,128 Reviews
At our dealership, you’ll always find a full selection of new Mercedes-Benz models to choose from, including popular options from the Mercedes-Benz C-Class, Mercedes-Benz E-Class, and Mercedes-Benz GLA models. Also check out our certified pre-owned Mercedes-Benz vehicles for great offers on pre-owned luxury cars. When you’re ready to take the next step, our finance staff will be standing by to provide pressure-free financing and leasing options for you.
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1600 Frontage Rd

Northbrook, IL

60062

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Showing 3,128 reviews

April 11, 2019

Excellent in every way Support caring personal attention by Service department in the past 19 Years that my family has been buying cars at dealership! Would not purchase ca More

by CFS66
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mark Tames
5.0
This rating includes all reviews, with more weight given to recent reviews.
Tom Lood
5.0
This rating includes all reviews, with more weight given to recent reviews.
Cindi Link
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Nick Gioulos, Mike Mesic, Julie Michel, Mark Hoegler
Apr 18, 2019 -

Autohaus on Edens responded

Thank you for the 5-Star review. We are glad to hear that our team continues to take great care of you. We appreciate your patronage!

April 11, 2019

Have to go back Open water bottles left in my car, not mine. Garbage! They did not reset my service reminder on my car. I was told to come back because it needs a u More

by NEWNIX1
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Tom Lood
2.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Julie Michel
Apr 12, 2019 -

Autohaus on Edens responded

Hi Penny, We sincerely apologize for the inconvenience. Our Client Experience Manager Kevin will be reaching out to discuss.

April 06, 2019

Very professional, very nice and understanding. Cindi Link has always stood out as a friendly, competent and professional employee from start to finish, always with a smile and willing to help. More

by MIKE.MCGILL
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Cindi Link
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : James Riley
Apr 09, 2019 -

Autohaus on Edens responded

Hi Mike, Thank you for the 5-Star review. We are glad to hear that Cindi continues to take great care of you. We appreciate your patronage!

April 02, 2019

Great Experience purchasing a new vehicle. Phillip was very professional, helping me choose the wright vehicle. He was explaining all the steps trough the process . N More

by SBARASHKI
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Philip Gagerman
April 02, 2019

Fabulous experience! From the moment we stepped into Autohaus we knew that we chose the right dealership. This is our first Mercedes and we had so many questions. We worke More

by BEAT-A-13
Friendliness
Recommend Dealer
Yes
Employees Worked With
Tony Patel, Nahrain Abraham
Apr 09, 2019 -

Autohaus on Edens responded

Thank you for the 5-Star review. We are glad to hear that Tony, Nahrain and Mike took great care of you. It is always great to hear about a fabulous experience. We appreciate your patronage!

April 02, 2019

Car repair I would rate my experience with Tom Lood exceptional. He advocated on my behalf with some expensive repairs and I could not be happier with the resul More

by TINAMARIEKIRST
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Tom Lood
5.0
This rating includes all reviews, with more weight given to recent reviews.
Cindi Link
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Prem Parikh
Apr 02, 2019 -

Autohaus on Edens responded

Hi Tina, Thank you for the 5-Star review. We are glad to hear your experience with Tom Lood was exceptional! We appreciate your business and look forward to seeing you again soon!

April 01, 2019

3 visits to fix same issue, almost 1 month in the shop In past, excellent, and still in general trust. 3 visits to fix same issue, almost 1 month total in the shop to fix shudder/ vibration on turning. Eve More

by no name
Customer Service
Quality Of Work
Friendliness
Recommend Dealer
Yes
Employees Worked With
Ken Dunaway
5.0
This rating includes all reviews, with more weight given to recent reviews.
March 29, 2019

Thank you I had a few problems upon arriving but Cindy fixed them all. She is kind, caring, amazing and an asset to your dearlership. I drive 3 hours round trip More

by HEALTHIERGREEN
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Tom Lood
5.0
This rating includes all reviews, with more weight given to recent reviews.
Cindi Link
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 29, 2019 -

Autohaus on Edens responded

Thank you for the 5-Star review. We are glad to hear that Cindi Link and Tom Lood continue to take great care of you. We appreciate your patronage!

March 28, 2019

Appreciation for service personnel Ed done an excellent in a very professional manner. The car was ready as scheduled. The technician called advised what needs to be done in addition to More

by KALIPUPPALA
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Eddie Garcia
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 29, 2019 -

Autohaus on Edens responded

Thank you for the 5-Star review. We are glad to hear your experience with Eddie Garcia was exceptional! We appreciate your business and look forward to seeing you again soon!

March 27, 2019

servise is great Eddie Garcia is the best and the reason I keep coming back. from start to finish all I need to do is call him and its handled..I'm in and out asao or More

by JASON
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Eddie Garcia
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Julie Michel
Mar 29, 2019 -

Autohaus on Edens responded

Hi Jason, Thank you for the 5-Star review. We are glad to hear that Eddie Garcia and his team continue to take great care of you. We appreciate your patronage!

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