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Autohaus on Edens
Northbrook, IL
3,129 Reviews
At our dealership, you’ll always find a full selection of new Mercedes-Benz models to choose from, including popular options from the Mercedes-Benz C-Class, Mercedes-Benz E-Class, and Mercedes-Benz GLA models. Also check out our certified pre-owned Mercedes-Benz vehicles for great offers on pre-owned luxury cars. When you’re ready to take the next step, our finance staff will be standing by to provide pressure-free financing and leasing options for you.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 6:00 PM
Tuesday 9:00 AM - 6:00 PM
Wednesday 9:00 AM - 6:00 PM
Thursday 9:00 AM - 6:00 PM
Friday 9:00 AM - 6:00 PM
Saturday 9:00 AM - 6:00 PM
Sunday Closed
Service
Monday 7:30 AM - 6:00 PM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 6:00 PM
Friday 7:30 AM - 6:00 PM
Saturday 8:00 AM - 3:00 PM
Sunday Closed
Parts
Monday 7:30 AM - 6:00 PM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 6:00 PM
Friday 7:30 AM - 6:00 PM
Saturday 8:00 AM - 3:00 PM
Sunday Closed
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Showing 3,129 reviews
May 30, 2019
Organized, Timely, and Accurate Service Experience I highly recommend Autohaus to buy and service your Mercedes. An excellent customer experience all the way around! Staff is attentive and caring about I highly recommend Autohaus to buy and service your Mercedes. An excellent customer experience all the way around! Staff is attentive and caring about your needs. More
by LARRY.BRAND
Verified CustomerEmployees Worked With
Prem Parikh
May 29, 2019
Amazing car lease experience! I had a wonderful time dealing with Autohaus on Edens for the lease of my car. The information I was given was thorough and totally informative. From I had a wonderful time dealing with Autohaus on Edens for the lease of my car. The information I was given was thorough and totally informative. From start to finish, my experience was top notch. I left a completely happy customer and love my new Mercedes. This is, by far, the best dealership and best sales person I’ve ever dealt with for a car purchase or lease! More
by KAREN122762
Employees Worked With
Nick Gioulos, Lori Anderson, Amanda Youkhana
May 29, 2019
Fast, quality service! I have been going to Autohaus for many years and they do not disappoint! Quality of service is exceptional and the timeline to when I can expect my c I have been going to Autohaus for many years and they do not disappoint! Quality of service is exceptional and the timeline to when I can expect my car completed is accurate. The friendly staff is always appreciated as well! More
by AUD124
Employees Worked With
May 29, 2019
Kevin was great t work with. Very thorough and polite. The car has a smoker smell to it and we would like to cabin air filter replaced. Otherwise the car lloks and drives wonderfully. Thanks. The car has a smoker smell to it and we would like to cabin air filter replaced. Otherwise the car lloks and drives wonderfully. Thanks. More
by LAURENTFAMILY
Employees Worked With
Kevin James, Mike Mesic
May 28, 2019
Very helpful and understanding and amazing service! I had a problem that needed to be fixed and they were very helpful and kept me updated with my M class Mercedes. It was a quick fix and my first exper I had a problem that needed to be fixed and they were very helpful and kept me updated with my M class Mercedes. It was a quick fix and my first experience with them was great and I will be going to them in the future. More
by SARAHCICALE01
Employees Worked With
May 27, 2019
Great Purchase Experience Ricky Pena is a tremendous salesperson. Responsive, professional and informative. Very easy to work with in comparison to his peers at other dealers Ricky Pena is a tremendous salesperson. Responsive, professional and informative. Very easy to work with in comparison to his peers at other dealerships. Well worth traveling out of my way to purchase a vehicle through him. More
by FARANDSURE92
May 27, 2019
Best Service Ever The sales team and support team provided me the greatest car buying experience ever. Thanks to this I have recommended this dealership to my friends The sales team and support team provided me the greatest car buying experience ever. Thanks to this I have recommended this dealership to my friends and family. More
by HARTLEYFAM1
May 24, 2019
Outstanding service Ken Dunaway and the Autohaus service pros area No. 1 in my book. Ken stays in communication with me on service calls and arranges loaners when I need Ken Dunaway and the Autohaus service pros area No. 1 in my book. Ken stays in communication with me on service calls and arranges loaners when I need him. The Autohaus service department is the best I've encountered in 54 years of driving. This department on its own will keep me buying Mercedes automobiles. Trust is everything. Kudos to Ken Dunaway. Thank you. More
by LoveMyMercedes
May 22, 2019
ROADSIDE SERVICE CALL Was fast and efficient! Friendly and caring. Was very impressed with the speediness of the entire service. Was happy to give him a tip for coffee! Was fast and efficient! Friendly and caring. Was very impressed with the speediness of the entire service. Was happy to give him a tip for coffee! More
by LZ_JIN
Employees Worked With
Kerry?
May 22, 2019
Purchase (not service) My purchase experience was great. Tony Patel did a wonderful job. He was professional throughout the purchase. He was very quick to follow up with My purchase experience was great. Tony Patel did a wonderful job. He was professional throughout the purchase. He was very quick to follow up with me via email as I was an out-of-state buyer. I'm very pleased. More
by jsinder
Employees Worked With
Tony Patel
