
Autohaus on Edens
Northbrook, IL
Hours
Sales/Showroom
Monday 9:00 AM - 6:00 PM
Tuesday 9:00 AM - 6:00 PM
Wednesday 9:00 AM - 6:00 PM
Thursday 9:00 AM - 6:00 PM
Friday 9:00 AM - 6:00 PM
Saturday 9:00 AM - 6:00 PM
Sunday Closed
Service
Monday 7:30 AM - 6:00 PM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 6:00 PM
Friday 7:30 AM - 6:00 PM
Saturday 8:00 AM - 3:00 PM
Sunday Closed
Parts
Monday 7:30 AM - 6:00 PM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 6:00 PM
Friday 7:30 AM - 6:00 PM
Saturday 8:00 AM - 3:00 PM
Sunday Closed
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I just bought the car and did not need all the works and definitely did not need new wiper blades and they did not put any fluid in the window washer tank! Believe me when I say personnel friendly But I f definitely did not need new wiper blades and they did not put any fluid in the window washer tank! Believe me when I say personnel friendly But I felt ripped off and shared it with all of my Mercedes owning friends. I am planning on dumping this car and getting a Genesis More
Service is always top rate. As expected since 2002. Only the services bought at purchase only cover 1 Service A and 1 Service B Learn to accept very high service fees Ev As expected since 2002. Only the services bought at purchase only cover 1 Service A and 1 Service B Learn to accept very high service fees Even charged for wipers where they have given complimentary in the past Other luxury models like my other car Lexus services are not as extreme More
I have always had a great experience with Service at Autohaus. I have worked with Tom Lood for years and he is professional and communicates very well. I am very happy with Autohaus! Autohaus. I have worked with Tom Lood for years and he is professional and communicates very well. I am very happy with Autohaus! More
Tom Lood and this dealership went to bat and beyond expectations in standing up for us on a manufacturing defect that took place on our 2019 Mercedes C300. Thanks to their efforts the entire repair w expectations in standing up for us on a manufacturing defect that took place on our 2019 Mercedes C300. Thanks to their efforts the entire repair was reimbursed to us resulting in no charges out of pocket. They stand up for their loyal customers that’s for sure. Thank you Brad and Cindy Laatsch More
Ryan is the best service advisor I have ever worked with. I will always trust him to do the right thing. I will always trust him to do the right thing. More
$240 (the most I've ever paid at Autohaus by a wide margin) for an oil change that took two days and the tech left the extraction port cap off. Price quoted at drop off was $210, at pick up was asked margin) for an oil change that took two days and the tech left the extraction port cap off. Price quoted at drop off was $210, at pick up was asked to pay $280. White glove prices should come with white glove service. Eddie is a nice guy and none of these issues are in his control so I don't fault him. More
They always take quick care of me whenever I drive into service. I have been going to Autohouse for over 50 years. service. I have been going to Autohouse for over 50 years. More
I have been going to Autohaus for over 10 years now. They are exceptional in providing a superior customer experience. Tom was extremely helpful and great, as always.. Thanks to Tom, Cindi and the enti They are exceptional in providing a superior customer experience. Tom was extremely helpful and great, as always.. Thanks to Tom, Cindi and the entire group. More
Helpful, attentive, pleasant. Always willing to do anything to please a customer. A pleasure to work with. Always willing to do anything to please a customer. A pleasure to work with. More