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Autohaus on Edens
Northbrook, IL
3,177 Reviews
At our dealership, you’ll always find a full selection of new Mercedes-Benz models to choose from, including popular options from the Mercedes-Benz C-Class, Mercedes-Benz E-Class, and Mercedes-Benz GLA models. Also check out our certified pre-owned Mercedes-Benz vehicles for great offers on pre-owned luxury cars. When you’re ready to take the next step, our finance staff will be standing by to provide pressure-free financing and leasing options for you.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 6:00 PM
Tuesday 9:00 AM - 6:00 PM
Wednesday 9:00 AM - 6:00 PM
Thursday 9:00 AM - 6:00 PM
Friday 9:00 AM - 6:00 PM
Saturday 9:00 AM - 6:00 PM
Sunday Closed
Service
Monday 7:30 AM - 6:00 PM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 6:00 PM
Friday 7:30 AM - 6:00 PM
Saturday 8:00 AM - 3:00 PM
Sunday Closed
Parts
Monday 7:30 AM - 6:00 PM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 6:00 PM
Friday 7:30 AM - 6:00 PM
Saturday 8:00 AM - 3:00 PM
Sunday Closed
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Showing 3,177 reviews
Verified Customer
September 30, 2024
Dropped car off at 8:30 for simple Service B. Was adamant that I needed my car back by 4:00. At 12 I was called saying I needed new wiper blades and tire balancing. Again, I stated to do it ONL Was adamant that I needed my car back by 4:00. At 12 I was called saying I needed new wiper blades and tire balancing. Again, I stated to do it ONLY if it could be done by 4. At 5:30 after a huge work inconvenience on my part, I was called to say the car was ready and dealer closed at 6. I went in the next morning at 9:30 to pick up and pay. It took over 20 minutes to get the car because despite being told it was “ready” only at that time was it sent to be washed and brought around. The annoying thing is I made a reservation ahead of time and they certainly didn’t seem to have the time for me. I thought I was being helpful by not requesting a loaner vehicle, but I will request one going forward. More
by starshak
Employees Worked With
John Morsy
September 29, 2024
Great service department! No issues at all - the representative greeted me promptly and get me well informed. No issues at all - the representative greeted me promptly and get me well informed. More
by MSPALECZNY
Employees Worked With
September 29, 2024
Great attention to detail. Very thorough. Loved the sales support. Will highly recommend this dealership to others. Very thorough. Loved the sales support. Will highly recommend this dealership to others. More
by KH0FFMAN226
September 28, 2024
Ryan always takes great care of me every time I bring my car in. Professional, knowledgeable, and courteous service. car in. Professional, knowledgeable, and courteous service. More
by CCOMPALL
September 27, 2024
My experience with everyone at Autohaus on Edens was 5 stars. They were all very helpful and made the process of leasing my car enjoyable. stars. They were all very helpful and made the process of leasing my car enjoyable. More
by TEF8
September 27, 2024
Damien Glavin provided excellent service. He was welcoming, personable and efficient. Rob Debosko was exceptional! Always available, very responsive and willing to go the extra mile to He was welcoming, personable and efficient. Rob Debosko was exceptional! Always available, very responsive and willing to go the extra mile to help. More
by LCHRISDY
September 26, 2024
Ryan is aleays Very polite and professional. He is accommodating with the loaner and i love the service i receive. He is accommodating with the loaner and i love the service i receive. More
by Lindaw1959
Employees Worked With
September 26, 2024
Great service. Very nice. Great follow up & answered all my questions. Highly reccomend to anyone looking for a car! Very nice. Great follow up & answered all my questions. Highly reccomend to anyone looking for a car! More
by MICHAEL.MAX
Employees Worked With
