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Autohaus on Edens
Northbrook, IL
3,270 Reviews
At our dealership, you’ll always find a full selection of new Mercedes-Benz models to choose from, including popular options from the Mercedes-Benz C-Class, Mercedes-Benz E-Class, and Mercedes-Benz GLA models. Also check out our certified pre-owned Mercedes-Benz vehicles for great offers on pre-owned luxury cars. When you’re ready to take the next step, our finance staff will be standing by to provide pressure-free financing and leasing options for you.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 6:00 PM
Tuesday 9:00 AM - 6:00 PM
Wednesday 9:00 AM - 6:00 PM
Thursday 9:00 AM - 6:00 PM
Friday 9:00 AM - 6:00 PM
Saturday 9:00 AM - 6:00 PM
Sunday Closed
Service
Monday 7:30 AM - 6:00 PM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 6:00 PM
Friday 7:30 AM - 6:00 PM
Saturday 8:00 AM - 3:00 PM
Sunday Closed
Parts
Monday 7:30 AM - 6:00 PM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 6:00 PM
Friday 7:30 AM - 6:00 PM
Saturday 8:00 AM - 3:00 PM
Sunday Closed
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Showing 3,270 reviews
Verified Customer
November 21, 2024
Took my car for Service B and found I needed to replace my engine belts. Did all that and brought car home and noticed a puddle under car in my garage. Took it back to Autohaus and they told me the Radiato my engine belts. Did all that and brought car home and noticed a puddle under car in my garage. Took it back to Autohaus and they told me the Radiator has sprung a leak and was probably caused by me driving over something on the road which I did not. I had no choice but to replace it at a cost of $2K. Asked for a 50% discount as I felt it happened at the shop from previous repairs done. Only got $400 off due to being a 10 year customer. Disappointed as I felt should have been at no charge as it happened after major repair at shop. More
by FRANK.SAMUEL1955
November 21, 2024
Always prompt, courteous and informative. Clean, beautiful loaners. Very helpful group of people. Recommend them to anyone. Clean, beautiful loaners. Very helpful group of people. Recommend them to anyone. More
by ACBOWYER2109
November 21, 2024
I was able to schedule a service via text communication as well as get notified in real time when my car was ready. Jorge Gomez kept me informed the whole time my car was in the shop and when it was compl as well as get notified in real time when my car was ready. Jorge Gomez kept me informed the whole time my car was in the shop and when it was completed. I had a real nice experience. More
by GBIHIS
Employees Worked With
Jorge Gomez
November 18, 2024
Very responsive and service oriented. Second transaction with Autohaus and it certainly will not be the last. Second transaction with Autohaus and it certainly will not be the last. More
by ACBOWYER2109
Employees Worked With
Other Employees :
Damien Galvin, Anderson Quinteros
November 17, 2024
Bob Becker was very attentive, with the patience to explain the requirements for the purchase of the car (1st time we did in the US), and with the knowledge to walk us through rhe advantages of the car explain the requirements for the purchase of the car (1st time we did in the US), and with the knowledge to walk us through rhe advantages of the car. More
by CARLASANTELLO
November 16, 2024
Mike was very good explained all charges work to be done was on time and called when things were done done was on time and called when things were done More
by JWHAMILTON6
Employees Worked With
November 15, 2024
The service department acted very quickly to deal with a sudden problem on my car. sudden problem on my car. More
by MRJCPA29
