
Autohaus of Peoria
Peoria, IL
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xxxx poor service my scheduled appt was at 11:15 didn't touch the car until 2:20 after I asked for an update. Arrived an hour later still not done. Saw that no one was working on it. Then I sat there anoth touch the car until 2:20 after I asked for an update. Arrived an hour later still not done. Saw that no one was working on it. Then I sat there another two hours. Finally done. Get home they didn't put a piece back on and have a part hanging out under neath my dash and can't get a response. More
I enjoy Autohaus almost as much as I enjoy my Mervefes-Benz, which I love. The reason for the high rating is People. It started with Luc Dam who sold me the car, the Finance Mgr Abood, then my Me Mervefes-Benz, which I love. The reason for the high rating is People. It started with Luc Dam who sold me the car, the Finance Mgr Abood, then my Mercedes Servive Mgr Chris Boyd, then the Parts Mgr and even the gift shop store staff everyone has been professional, helpful, timely, friendly and quality oriented with a sense of urgency. I really believe that these people welcomed me into the Mercedes-Benz Family when I bought my car from Sutohaus. Good Job Team! Russ Crawford C 300 Convertible More
Very accommodating to their customer needs. The service technicians are knowledgeable, detail oriented and believe in customer satisfaction. The service technicians are knowledgeable, detail oriented and believe in customer satisfaction. More