Autohaus of Peoria

Efficient and on time with the work completed as ordered. Keep well informed of progress Keep well informed of progress More

Purchasing my car was easy! Service department is amazing! I have really had a wonderful experience with the dealership. Service department is amazing! I have really had a wonderful experience with the dealership. More

Autohaus of Peoria is always available to meet the needs I have. They always get my vehicle in and the communication is great. I have. They always get my vehicle in and the communication is great. More

I’ve been dealing with this place for quite a few years. I know the last for or five have been especially tough for retailers. I’m pretty sure tough business conditions are largely responsible for what seem I know the last for or five have been especially tough for retailers. I’m pretty sure tough business conditions are largely responsible for what seems like a high turnover rate of people. I hope they can get that under control. More

We drove 7 hours to look at a suv. Justin was amazing and answered all my questions before we even left. They were so accommodating! Justin was amazing and answered all my questions before we even left. They were so accommodating! More

I was having issues with my valve stem covers being corroded onto my valve stems and I drove to Autohaus of Peoria first thing in the morning, in hopes of getting it fixed as every other place I went t corroded onto my valve stems and I drove to Autohaus of Peoria first thing in the morning, in hopes of getting it fixed as every other place I went to turned me around and refused to help. They got me in right away and replaced my valve stems, highly recommend if you’re having car issues and your usual mechanic is closed to go here and get help! Thank you so much to the service department and the technicians who worked on my car. Also gave me a free wash and vacuum after it got fixed. More

Extremely easy to work with, no pressure. They detail their vehicles extremely well. Great facility. They detail their vehicles extremely well. Great facility. More

The professionalism at this particular car dealership is astoundingly horrible. I drove an hour and 40 minutes after work earlier this week to drive a vehicle. Afterwards I told the salesman that I would li astoundingly horrible. I drove an hour and 40 minutes after work earlier this week to drive a vehicle. Afterwards I told the salesman that I would like him to hold it for me until after I spoke with my wife. He said that that would be great. He did not tell me that I needed to put down a $2500 deductible. I have been texting with him the last two days finalizing prices and talking about warranties. I told him specifically that I would come on Saturday in the afternoon to pick it up. About two hours later, I got a text message from him, saying that another one of the salesman had sold that vehicle, and that he would keep an eye out for another one like it. There was no apology. I called and spoke to one of the sales managers explaining the situation. He did not seem concerned in the least. He told me that I hadn’t put down a $2500 down payment on it and without that how were any of the other salesman supposed to know that it was on hold and that I was coming to buy it on Saturday? There was no apology. There was no contrition nor attempt to make it right. I would not recommend this institution to anybody. While they do sell nice vehicles, their salesman apparently are not trained to tell customers about a deposit; their managers could not care less about customer satisfaction, nor make any attempt to right their wrong. Other than the initial meeting with Michael the salesman there is nothing positive that I have to say about this dealership. I would not recommend it to anybody. More

Great working with Mike Carnegie to buy a used car. He worked extra to help me coordinate the purchase from out of the country before arriving to pick it up. He worked extra to help me coordinate the purchase from out of the country before arriving to pick it up. More