
Autohaus of Peoria
Peoria, IL
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I called for an oil change appt. 3 times. Let two messages and no one called me back(6 day period). Had a coupon for an oil change with a tire rotation. Waited 1 hr and 45 min. the 3 times. Let two messages and no one called me back(6 day period). Had a coupon for an oil change with a tire rotation. Waited 1 hr and 45 min. they told me that they couldn’t rotate the tires because of the wear on the two back tires. So an oil change took 1 hour and 45 min. Oh, yeah…they knew I was waiting and didn’t tell me this until it was all done. The Volkswagen service guy didn’t even apologize for not calling me back. Ridiculous More
Always very professional, friendly and helpful. They made everything easy to understand. I highly recommend their service department. They made everything easy to understand. I highly recommend their service department. More
Excellent customer service, great mechanics, Good communication, fair pricing, advisors are very knowledgeable. Thank you. Highly recommended communication, fair pricing, advisors are very knowledgeable. Thank you. Highly recommended More