2,100 Reviews of Autohaus BMW - Service Center
The best customer service whenever I go for maintenance or to purchase a car - this is my 3rd or to purchase a car - this is my 3rd More
I have always had excellent service from this dealership and bought my BMW at this dealership and bought my BMW at this dealership More
The Work done on time and well. The facilities and staff were impressive, and had a nice waiting area. The facilities and staff were impressive, and had a nice waiting area. More
excellent service, reps explain all the options that are possible and the exact cost before possible and the exact cost before More
This was a professional experience from start to finish. I’m very pleased with the service I was given. I’m very pleased with the service I was given. More
Good communication but high prices. Every time I’ve been there it’s been expensive. Even when I only needed 6 screws for under the front bumper… $4 per screw. I talked with the manag Every time I’ve been there it’s been expensive. Even when I only needed 6 screws for under the front bumper… $4 per screw. I talked with the manager and we had a good conversation but really no discount. I am a BMWCCA member and they DO give a discount on labor and parts for members. The last visit was to remove a drain plug to drain water out of the rear quarter panel. The tech said to clear the clog would require removing the window and regulator (about 3 hours labor) so I had him only remove the plug… still cost me almost $300. I asked the manager to explain or show me how to do it myself (drain plug location/removal) and he generally pointed to the rear quarter panel but didn’t know if it was clips or screws that held the lower panel on. Again good communication but at a cost! More
I had an awesome experience with Autohaus BMW, thanks for providing me with transportation during my recall. providing me with transportation during my recall. More
Always a pleasure to bring my vehicle here, all the staff take pride in their work and helped us with a tire change, alignment, and wheel repair—all completed in just one day. The team was incredibly efficie take pride in their work and helped us with a tire change, alignment, and wheel repair—all completed in just one day. The team was incredibly efficient and took great care of us. Highly recommend their services! More
Brittney Weiss provided the most professional service I’ve ever experienced with a service advisor. Coming from Plaza, where the service was often rude, the difference was night and day. Brittney not onl I’ve ever experienced with a service advisor. Coming from Plaza, where the service was often rude, the difference was night and day. Brittney not only recommended additional services but also introduced me to the incredible three-year BMW Ultimate Care service program, which offers a 60% savings. Her professionalism and attention to detail truly set her apart. More
Service people are really good, but we have had some problems with former salespeople losing documents. problems with former salespeople losing documents. More