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Autohaus BMW - Service Center

St. Louis, MO

4.8
2,218 Reviews

2,218 Reviews of Autohaus BMW - Service Center

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February 26, 2025

I have had nothing but excellent service at this dealership . Extremely helpful &supportive staff, very clear and informative maintenance evaluations, pricing is fair and reasonable. More

by Steve
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Patti Kupfer
5.0
This rating includes all reviews, with more weight given to recent reviews.
Feb 26, 2025 -

Autohaus BMW responded

Steve, thank you for the review! We are please to know about your positive experiences with us. We are grateful to have such a positive staff. Thank you for choosing Autohaus!

February 25, 2025

Associates are always courteous and helpful. Service department is timely and very helpful to us. More

by Maggiesowash
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Patti Kupfer
5.0
This rating includes all reviews, with more weight given to recent reviews.
Feb 25, 2025 -

Autohaus BMW responded

Thank you for the review! We appreciate you taking the time to let us know about your experience! If there's anything else we can help you with, please let us know.

February 25, 2025

Friendly clean and very professional dealership. Communication has been great. High quality service received all around. More

by blipic
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Zinaida Bajramovic
5.0
This rating includes all reviews, with more weight given to recent reviews.
Feb 25, 2025 -

Autohaus BMW responded

Thanks for the review! We appreciate your business and value your feedback. If there is anything else we can do for you, please let us know

February 18, 2025

they are definitely a good dealership However, on the service, their little things that I miss such as after doing my oil change, my car still says I’m overdue for my service. These kind of little detail More

by uqayyum
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Patti Kupfer
4.0
This rating includes all reviews, with more weight given to recent reviews.
Feb 18, 2025 -

Autohaus BMW responded

Thanks for the review! We are happy to be of service and look forward to the next time, take care!

February 17, 2025

My service advisor Pattie Kupfer is excellent at her job I would recommend her Jesse 😎 More

by DOCTOR WHO
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Patti Kupfer
5.0
This rating includes all reviews, with more weight given to recent reviews.
Feb 17, 2025 -

Autohaus BMW responded

Thanks for the review! We strive to be as prompt and accommodating as possible. We are truly passionate for creating the best possible experience here at Autohaus!

February 17, 2025

I had a nail/screw in my left rear tire and luckily it was a slow leak so I could drive it to my dealership, Autohaus BMW of maplewood. I received a call the next day and they were able to find a new tire More

by jmloskill
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Todd Feuerhaken
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Andrew Shackley
Feb 17, 2025 -

Autohaus BMW responded

Thanks for the 5 - star review! Our team of professionals is dedicated to providing everyone who visits our dealership only the best there is to offer. I'm glad Andy helped to make your experience such a positive one.

February 14, 2025

Zenaida was a pleasure to work with. She made everything go very smoothly. The loaner car was excellent and very much needed. Thank you. More

by Raquelvice
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Zinaida Bajramovic
5.0
This rating includes all reviews, with more weight given to recent reviews.
Feb 14, 2025 -

Autohaus BMW responded

Thank you for your review! We strive to be as prompt and accommodating as possible, and Zinaida is one of the best! We are truly passionate for creating the best possible experience here at Autohaus!

February 13, 2025

Patti is a fantastic service advisor. She's professional, timely and provides great transparency about the service. Patti is a great partner when it comes to servicing my vehicle. The More

by donleybk
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Patti Kupfer
5.0
This rating includes all reviews, with more weight given to recent reviews.
Feb 13, 2025 -

Autohaus BMW responded

Thank you for the 5 - star review! We are so happy that you enjoyed your experience with Patti. We appreciate the great review and look forward to working with you again.

February 13, 2025

Always a good experience at Autohaus BMW. Super easy and always quick turnaround. Great communication More

by Scott B
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Patti Kupfer
5.0
This rating includes all reviews, with more weight given to recent reviews.
Feb 13, 2025 -

Autohaus BMW responded

Thanks for the review! We appreciate your business and value your feedback. If there is anything else we can do for you, please let us know!

February 13, 2025

Patti was the absolute best! She always went above and beyond to make sure I knew what was happening all the time. She provided alternative solutions to all the problems. She con More

by ariannavillafuerte
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Patti Kupfer
5.0
This rating includes all reviews, with more weight given to recent reviews.
Todd Feuerhaken
5.0
This rating includes all reviews, with more weight given to recent reviews.
Feb 13, 2025 -

Autohaus BMW responded

Arianna, thanks for the review! Our team of professionals is dedicated to providing everyone who visits our dealership only the best there is to offer. I'm glad Patti helped make your experience such a positive one. Please come back to visit in the future!

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