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Autohaus BMW - Service Center

St. Louis, MO

4.7
2,100 Reviews

2,100 Reviews of Autohaus BMW - Service Center

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December 06, 2024

The best customer service whenever I go for maintenance or to purchase a car - this is my 3rd More

by jill_parcell
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Brad Mares
5.0
This rating includes all reviews, with more weight given to recent reviews.
Brittany Weiss
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dec 06, 2024 -

Autohaus BMW responded

Thank you for the 5 - star review! We appreciate any feedback you have for us. We strive to make our customers keep coming back. Thank you for choosing Autohaus!

December 05, 2024

I have always had excellent service from this dealership and bought my BMW at this dealership More

by graysonlc
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Zinaida Bajramovic
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dec 05, 2024 -

Autohaus BMW responded

Thanks for the review! We are happy to be of service and look forward to the next time, take care!

December 04, 2024

The Work done on time and well. The facilities and staff were impressive, and had a nice waiting area. More

by Philway01
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Zinaida Bajramovic
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dec 05, 2024 -

Autohaus BMW responded

Thank you for the 5 - star review! We are so happy that you enjoyed your experience with us! We appreciate the great review and look forward to working with you again.

December 03, 2024

excellent service, reps explain all the options that are possible and the exact cost before More

by menachemplatzker
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Steve Emerson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Zinaida Bajramovic
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dec 03, 2024 -

Autohaus BMW responded

Thank you for your kind words! We are happy to be of service and look forward to the next time, take care!

December 03, 2024

This was a professional experience from start to finish. I’m very pleased with the service I was given. More

by Jason Knobbe
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Zinaida Bajramovic
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dec 03, 2024 -

Autohaus BMW responded

Thanks for the review! We are thrilled that you had a great experience with us and look forward to serving you again.

December 03, 2024

Good communication but high prices. Every time I’ve been there it’s been expensive. Even when I only needed 6 screws for under the front bumper… $4 per screw. I talked with the manag More

by SoundQ2
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Joe Emerson
4.0
This rating includes all reviews, with more weight given to recent reviews.
Chris Clem
3.0
This rating includes all reviews, with more weight given to recent reviews.
Chris Buie
3.0
This rating includes all reviews, with more weight given to recent reviews.
Todd Feuerhaken
5.0
This rating includes all reviews, with more weight given to recent reviews.
Brittany Weiss
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dec 03, 2024 -

Autohaus BMW responded

Thanks for the review! We appreciate you taking the out to do a review. If there's anything else we can help you with feel free to contact us here at Autohaus.

December 03, 2024

I had an awesome experience with Autohaus BMW, thanks for providing me with transportation during my recall. More

by mccained059
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Brittany Weiss
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dec 03, 2024 -

Autohaus BMW responded

Thank you for the review! We appreciate you taking the time to let us know about your experience! If there's anything else we can help you with, please let us know.

December 02, 2024

Always a pleasure to bring my vehicle here, all the staff take pride in their work and helped us with a tire change, alignment, and wheel repair—all completed in just one day. The team was incredibly efficie More

by Arya
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Chris Clem
5.0
This rating includes all reviews, with more weight given to recent reviews.
Zinaida Bajramovic
5.0
This rating includes all reviews, with more weight given to recent reviews.
Brittany Weiss
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dec 02, 2024 -

Autohaus BMW responded

We're extremely happy that you had a positive experience, and we're grateful for your feedback.

November 27, 2024

Brittney Weiss provided the most professional service I’ve ever experienced with a service advisor. Coming from Plaza, where the service was often rude, the difference was night and day. Brittney not onl More

by tenikawarren
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Brittany Weiss
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nov 27, 2024 -

Autohaus BMW responded

Hey Tenika, thank you so much for the great review! If there are any other services you need, please don't hesitate to get in touch with us at Autohaus.

November 27, 2024

Service people are really good, but we have had some problems with former salespeople losing documents. More

by sleresche
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Chris Clem
5.0
This rating includes all reviews, with more weight given to recent reviews.
Patti Kupfer
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nov 27, 2024 -

Autohaus BMW responded

Thank you for your review! We strive to be as prompt and accommodating as possible, and our team is one of the best! We are truly passionate for creating the best possible experience here at Autohaus!

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