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Autohaus BMW - Service Center

St. Louis, MO

4.7
2,101 Reviews

2,101 Reviews of Autohaus BMW - Service Center

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July 27, 2023

Staff were very professional and welcoming. They did their job in timely fashion. All good More

by seghatol
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Zinaida Bajramovic
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 26, 2024 -

Autohaus BMW responded

Thank you for the great review and recommendation regarding your BMW Service visit with Zinaida! We appreciate the opportunity to serve you!

July 25, 2023

Friendly and knowledgeable. Easy to schedule. Highly recommend. Service was quick and well informed. Love Autohaus! More

by Kellelaws
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Chris Clem
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 26, 2024 -

Autohaus BMW responded

Thank you for the great review and recommendation regarding your BMW Service visit with us! We appreciate you and the opportunity to serve you!

July 25, 2023

Autohaus has always provided me with excellent and timely service. They fix the issue right the first time and their customer service is awesome. More

by paulkorwin
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Chris Clem
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 26, 2024 -

Autohaus BMW responded

Thank you for the great review and recommendation regarding your BMW Service visit, Paul! We appreciate you and the opportunity to serve you!

July 25, 2023

I want to thank Chris Clem for the professional way he handle my problem with my BMW X5. He were very Professional and Personable. I went into Autohaus dealership explain the problem I was having with my More

by Sirvonue Neal
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Chris Clem
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Shy
Mar 26, 2024 -

Autohaus BMW responded

Thank you for the great review and recommendation regarding your BMW Service visit with Chris! We appreciate you and the opportunity to serve you!

July 24, 2023

The dealership has a great service department and excellent service advisors. I think it would be great if the service advisors would volunteer the information on the service discounts instead of th More

by glenn.e.glenn28
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Zinaida Bajramovic
4.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 26, 2024 -

Autohaus BMW responded

Thank you for the review and recommendation regarding your BMW Service visit, Glenn. We have reminded the Service Advisors to make sure the customers are aware of all discounts, that was a great suggestion. Thank you!

July 24, 2023

I never got to meet Zinaida in person because I was traveling. We corresponded via phone or text. Dropped it off early and picked it up after hours. But that is what is needed in today's world to ge More

by len.laskowski
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Zinaida Bajramovic
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Tim McNamee a great mechanic he gets the recognition for doing the work
Mar 26, 2024 -

Autohaus BMW responded

Thank you for the great review and recommendation regarding your BMW Service visit with us! We hope each time can be the best. Thank you for choosing Autohaus!

July 24, 2023

Dealership is first class from the tech shop guys, to Patty in the service writer department. More

by Hank
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Patti Kupfer
5.0
This rating includes all reviews, with more weight given to recent reviews.
Todd Feuerhaken
5.0
This rating includes all reviews, with more weight given to recent reviews.
Zinaida Bajramovic
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 26, 2024 -

Autohaus BMW responded

Thank you for the great review and recommendation regarding your BMW Service visit with us! We hope each time can be the best. Thank you for choosing Autohaus!

July 24, 2023

The service I have been receiving from Autohous BMW of Maplewood over 1 yr is 9 stars.from Chris Clem to the service technician to my new service advisor Brittany Weiss.Thank You all. Mr.Ricardo Griffin More

by Ricardogriffin
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Chris Clem
5.0
This rating includes all reviews, with more weight given to recent reviews.
Brittany Weiss
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 26, 2024 -

Autohaus BMW responded

Thank you for the great review and recommendation regarding your BMW Service, Mr. Griffin! We hope each time can be the best. Thank you for choosing Autohaus!

July 22, 2023

Everyone was knowledgeable and willing to answer questions. The waiting area is large and comfortable! I like how the cashier area is a separate room with BMW products/gifts available to buy. More

by Nancy
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Heather Vivrett
5.0
This rating includes all reviews, with more weight given to recent reviews.
Todd Feuerhaken
5.0
This rating includes all reviews, with more weight given to recent reviews.
Zinaida Bajramovic
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Genius Ashley
Mar 26, 2024 -

Autohaus BMW responded

Thank you for the great review and recommendation regarding your BMW Service visit with us! We hope each time can be the best. Thank you for choosing Autohaus!

July 20, 2023

I had an emergency repair yesterday, contacted Patti, she was unbelievable. Took full control of getting my car towed to Autohaus an insuring it was put in que to be serviced. She followed twice during the More

by Stavros
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Patti Kupfer
5.0
This rating includes all reviews, with more weight given to recent reviews.
Heather Vivrett
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 26, 2024 -

Autohaus BMW responded

Thank you for the great review and recommendation regarding your BMW Service visit with us! We hope each time can be the best. Thank you for choosing Autohaus!

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