2,307 Reviews of Autohaus BMW - Service Center
Service 06092014 Mike was fantastic. He is always upbeat and very personable. In addition he is on top of the service needs of all my vehicles that are serviced excl Mike was fantastic. He is always upbeat and very personable. In addition he is on top of the service needs of all my vehicles that are serviced exclusively at Autohaus and ensures that the vehicles receive excellent care. There are none better in my opinion. More
Service Department Customer Service Jennifer has helped me in the service center many times. She is always very helpful and friendly. She follows up with phone calls and always makes s Jennifer has helped me in the service center many times. She is always very helpful and friendly. She follows up with phone calls and always makes sure my experience there is top notch. Autohaus not only gave me the best price for my new X5, but continually impresses me with their quality of staff and service. Jennifer is an example of the excellent service which one finds at Autohaus. She is a true asset to that dealership! More
customer I described a sound/symptom to Jennifer. She notified the tech about the issue got the problem fixed on the first visit. Thanks autohaus bmw!! I described a sound/symptom to Jennifer. She notified the tech about the issue got the problem fixed on the first visit. Thanks autohaus bmw!! More
Chris is Awesome I was having issues with my BMW and was afraid to continue to drive it. I called the service department only to find there where no available appointm I was having issues with my BMW and was afraid to continue to drive it. I called the service department only to find there where no available appointments for at least a week. I took a chance on just walking in hoping I would get the help I needed. Chris came out of his office with a smile and paid close attention to everything I had to say with no interruptions. He assured me that everything would be taken care of, placed me in a loaner, and the rest is history. Chris kept in contact with me during the process informing me of the issues and what needed to be done. This was the best experience I have had so far with the service department and Chris made it happen. More
Review of Chris I really liked Chris and appreciated his service. He was very attentive and thorough. I've had several different service representatives and I feel t I really liked Chris and appreciated his service. He was very attentive and thorough. I've had several different service representatives and I feel they have all been very competent in addressing my needs. More
Excellent BMW Service in St. Louis My Family has been doing business with Autohaus BMW for over 35 years. The employees are all wonderful to work with and truly understand your needs. My Family has been doing business with Autohaus BMW for over 35 years. The employees are all wonderful to work with and truly understand your needs. Dan Wirick is my service advisor and always goes out of his way to take great care of our vehicles. Dan's attention to detail is wonderful. As the owner of an older BMW, Rusty Yost and the entire parts department always take the time to make sure I have the parts and supplies I need. More
Exceptional Service From Dan Over the past 6 years, I have had 5 BMW's in my household, all from Autohaus. I cannot be more pleased with Dan Wirick and the level of service he pr Over the past 6 years, I have had 5 BMW's in my household, all from Autohaus. I cannot be more pleased with Dan Wirick and the level of service he provides when I visit with my cars. Dan is always accomodating and pleasant to deal with. His attention to detail and promptness to get my Bimmer back to me is second to none. I will continue to purchase cars from Autohaus and service my BMW's there because of the level of service I receive from Dan. I have even had an issue where my vehicle was malfunctioning at Olive and 270. When the tow truck driver said that he would get it to Plaza BMW, I instisted that he take it to Autohaus. I wont go to another BMW dealership ever again. More
Chris Clem of the Service Department Chris is excellent. We have never been treated so well with any other service departments. Chris is honest, friendly and goes beyond expectations! A Chris is excellent. We have never been treated so well with any other service departments. Chris is honest, friendly and goes beyond expectations! Awesome service! More
Awesome service and extremly warm and welcoming! I had the best experience ever! Greg is very passionate about his job and very welcoming, he kept me updated with everything that was going on with my I had the best experience ever! Greg is very passionate about his job and very welcoming, he kept me updated with everything that was going on with my vehicle and i was very pleased with that. I have honestly never felt so safe and secure with where my car was serviced and i thank all of you guys so much for such an AWESOME experience! I also would like to thank the mechanic by the name of Timmy for his services, i never got the chance to meet him but i would like to thank him so much as well! BMW Autohaus you guys have a great team!!! More
Great service continues Greg Issitt has been my service advisor since I purchased my 330CI in 2009. He has always been able to present solutions to any of my needs in a satis Greg Issitt has been my service advisor since I purchased my 330CI in 2009. He has always been able to present solutions to any of my needs in a satisfactory manner. Appointments are always on time, with required maintenance performed as promised. When maint. requires an extended stay a courtesy vehicle is always offered. Even though I only purchase previously owned autos, I feel I receive the same level of service as those fortunate enough to buy new 750Is! More